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The Palmer House Hilton

4.0 of 5
17 East Monroe Street, Box 75845, Chicago, IL 60603
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The Palmer House Hilton
Ranked #69 of 164 hotels in Chicago
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3,094 reviews from our community

Traveller rating
    1,098
    1,116
    495
    249
    136
See reviews for
Families
485
 
Couples
777
 
Solo
241
 
Business
966
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Spartanburg, South Carolina
Top Contributor
58 reviews 58 reviews
10 hotel reviews
Reviews in 25 cities Reviews in 25 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2013 NEW via mobile

When you walk into th lobby to can't help but stop and marvel. It is truely awesome. The rooms are roomy for an old hotel, the staff is friendly and helpful. I ordered room service and it was priced right for a property like this in Chicago. The lobby bar and Potter's bar are great. The hotel is anchored in... More

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See 7 more reviews by adam-kelley for Chicago
New Jersey
Top Contributor
52 reviews 52 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 22 May 2013 NEW

Great location for shopping and restaurants! Hotel lobby is beautiful, but bar closes early. Registration Staff is nice and accommodating. Nothing above and beyond. Convenient Starbucks in the hotel. No way to print boarding passes, concierge not very helpful. Not a bad choice, but not the best.

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See 3 more reviews by tinamagill for Chicago
HiltonPalmerHouse, Manager at The Palmer House Hilton, responded to this review
24 May 2013

Dear Guest, Thank you for sharing your review. We take our guest feedback into great consideration. We have a business center on the 7th floor that offers PC with free access to the Internet, along with printers that are free to use. Above all, my apologies for any inconvenience you experienced during your stay. We truly strive to make our... More

Los Angeles, California
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

My wife and I come to Chicago at least once a year and most often than not we stay here. We enjoy the atmosphere and the location. After the last remodeling the rooms are pleasant, clean and enjoyable. It's a rather big place with a lot of coming and going so it may not be the best place for families... More

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See 2 more reviews by Mozo4ever for Chicago
Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2013 NEW

I have stayed in the Palmer House a number of times but I have just returned from my latest stay. If you like old world hotels this is it. The rooms are small but very functional and the amenities are all there. Hilton beds, large flat screen TV's and a staff that will handle any concern. Great fitness facility and... More

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See 2 more reviews by t m for Chicago
Waterford, Michigan
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 May 2013 NEW

Since my son has moved to Chicago, I have been visiting at least a couple of times a year. Went Mothers Day Weekend and had reservations at the Palmer House. I would recommend this hotel to anyone. It is extremely convenient to the "L" for getting around to the various events/sight seeing activities. Since we go often, we have learned... More

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USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 21 May 2013 NEW

Just speent two nights here while attending a large convention in town. This is one of the very few hotels has room available, I found out the hard way. Check in around 1 pm and was told room is not ready, will text me when it's ready around 3 pm. Standard for a sold out hotel. However, no text when... More

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Columbia, South Carolina
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

WOW!! The decor and art work in this hotel are awesome!! I spent four days and three nights in this beautiful building, attending a conference that was also held in the hotel. I was blown away by the chandeliers in the ballrooms. Thousands of crystal, really heavy molding, just breath taking. Did I mention the 30 elevators...fast elevators. I hate... More

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See 2 more reviews by Jazzy500 for Chicago
Warrensburg, Illinois, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 20 May 2013 NEW

Stayed here while attending conference... stay very nice... conference a little bit of a pain.... needed to be able to recharge devices... unoccupied outlets hard to come by. Lots of competition from other attendees.

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Review collected in partnership with Hilton Hotels & Resorts

Indiana
1 review
4 of 5 stars Reviewed 19 May 2013 NEW

A wonderful experience at thes grand old hotel in Chicago. Steps away from the Chicago Symphony Orchestra, Art Institute and Milenium Park. A sense of history abounds in the loby and even the hall way are filled with pictures of famous people that have stayed here.

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Review collected in partnership with Hilton Hotels & Resorts

boston
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

I stayed at this hotel for a night during a recent business trip and was very impressed. The lobby was very impressive and lively. I was upgraded to a suite and it was simply gorgeous. I only wish I had someone other than myself to enjoy it with me! Next time I go back to Chicago I plan to stay... More

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The Palmer House Hilton
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4 of 5 stars 1,437 Reviews
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Additional Information about The Palmer House Hilton

Also Known As:
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton Hotel
Hilton Hotel Chicago
Hilton Hotel Palmer
Palmer House Chicago
Palmer House Hilton
Chicago Palmer House Hilton
Palmer House Hilton Chicago
Palmer Hilton House
Hilton Chicago
Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotels in Chicago
#35 Luxury Hotels in Chicago
#45 Family Hotels in Chicago
#62 Business Hotels in Chicago
Price range (per night): ₹ 9,497 - 25,160
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Palmer House Hilton welcomes you from the moment you enter our remarkable lobby. It’s ceiling of 21 panels featuring Greek mythological scenes rich in paint and architecture could rival that of the Sistine Chapel. A perfect spot to immerse yourself in the culturally rich history of Chicago and lively buzz of passer bys while relaxing with a hand prepared cocktail or sipping from a selection of blended teas during our Afternoon Tea. Located adjacent to our Lobby, you’ll enjoy dining at Lockwood Restaurant, AAA 4 Diamond restaurant and cocktailing at Potter’s Lounge, our modern twist on a prohibition speakeasy. Our Contemporary guestrooms blend decor of warm textures and jewel tone accents synonymous with the traditional Palmer House grandeur while integrating modern media capabilities include a 37 inch flat screen television, wireless and wired internet connections and alarm clock with auxiliary port. Enjoy the Hilton Serenity Dream bed featuring a plush top mattress and crisp linens,and Peter Thomas Roth bath amenities. The hotel is walking distance to the Blue Line and the Orange Line “L” stations for quick transport to O’Hare International Airport and Midway Airport, respectively. The Palmer House Hilton is steps to all the action along State Street including Macy’s, Nordstrom Rack, American Apparel, H&M, Block 37 Mall and the Chicago Theatre. The hotel is also a short walk to The Art Institute, Joffrey Ballet, Cadillac Theatre, Jeweler’s Row, Millennium Park, John G. Shedd Aquarium, Field Museum and Adler Planetarium. ... more   less 
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The Palmer House Hilton
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