This was my very first stay in the USA. I travelled from Sydney and spent 23 hours in transit. Upon getting a shuttle bus from the airport to the hotel I was greeted so warmly by the concierge and staff, the temperature was -12 c outside and was given outstanding service with a smile. The check-in was seamless and was... More

i stayed M-F and had a very good experience. The entire staff was friendly and ready to lend a hand in anyway. The lobby is on the third floor with the restaurant on the fourth -- convenient and good. My room was a suite with a large bathroom, The location of the hotel is terrific! Valet parking is available or... More

We spent 5 nights in the Omni Hotel with our two kids 5 and 8 years old. We had a room with two queen size beds and a separate room with sofa and desk,fridge, keetle and two Flat screen. The room was big enough and the only noise we had we the Air conditioner and few ambulance and police cars... More

The benefits of the Omni are that you are just steps away from Michigan Avenue. Walking into the Omni, escorted by the bellmen, you feel like you are entering a beautiful hotel, but that quickly fades as you get to your room. While you can see a silver of Michigan Avenue, the views are largely uninteresting and the rooms are... More

Based on others' reviews, I was excited to stay at the Omni on Michigan Avenue, but aside from being safe, clean, and in a good location, it wasn't particularly memorable (except for the loudly-barking dog in a room two doors down; a call to the front desk did nothing to silence the noise.) Our "suite" was tiny and the decor... More

We have stayed at the Omni, once a year for a few years. Cannot believe the staff actually remembers us! This hotel for our family just cannot be beat! The staff is first rate, so attentive! The rooms are perfect for a family with a large bathroom and separate living area. The rooms are always spotless and the bathroom stocked.... More

The location is perfect, right on magnificent mile with great shopping and restaurants at your doorstep.The staff were friendly and obliging and the food in the restaurant was very nice. The kids loved thier Omni gift packs and felt really special. Overall we would not hesitate to stay again when in Chicago. More

Great all suite hotel right in the middle of Michigan Ave shopping! Rooms are very clean and spacious with separate living room and bedroom. The corner suite we had was quiet and spacious. Staff was friendly, welcoming and extremely helpful from check-in to check-out. Doorman recognized my wife and I after the first day, and always asked how our day... More

Whenever we come to Chicago we always stay at the Omni. The location is perfect. Easy to get to by train from the airport. Very clean, always smells nice, the staff is great. This trip we brought our kids. We arrived early in the afternoon so we weren't sure if our rooms would be ready. And they were. And to... More