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Omni Chicago Hotel


Hotel class 4.0 of 5
676 North Michigan Ave, Chicago, IL 60611
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Reviews you can trust

87% Recommend
4.5 of 5 stars 292 reviews
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By trip type
All (292)
[ Date ] [ Rating ]
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4 of 5 stars
palatine
8 Oct 2009 | Trip type: Family

I just returned from a trip to the city with my 15 year old daughter and her friends. The staff at Omni was wonderful and the location is fabulous. We were able to walk to shopping and dining. We went to Zombie Fest on Navy Pier and watched the fireworks on Saturday night. A great time was had by all. more

Management response from
Omni_Manager, Manager

That sounds like a great Saturday night. Thanks for choosing to stay with us while you were in Chicago. If you plan on coming back next year for Zombie Fest or sooner, please stay with us again.

Excellent
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5 of 5 stars
Wisconsin
8 Oct 2009 | Trip type: Couples

Great staff. Excellent room, large, with a nice bathroom. Perfect location. Will definitely come back. more

Management response from
Omni_Manager, Manager

Thanks for the great review. We look forward to seeing you.

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3 of 5 stars
Seattle, Washington
7 Oct 2009 | Trip type: Family

We stayed at the Omni with 3 teenagers in Sept, 2009. I very clearly requested adjoining rooms and the front desk confirmed this at check in. The rooms were not connected, however, and when I pointed out that the word adjoining means connected, the front desk manager told me that in this hotel, that is not what the word means,... more

Management response from
Omni_Manager, Manager

We apologize that your room request was not able to be met. Unfortunately we do not have any adjoining rooms in the hotel. However we should have been more flexible on the location of the rooms to each other. We are sorry that no one responded to your request within 48 hours as is our policy. We certainly understand that...

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3 of 5 stars
6 Oct 2009 | Trip type: Family

The hotel's location was not bad, we were within walking distance to the Navy Pier, stores and restaurants. However, we found that the hotel wasn't as upscale we hoped it be. The air conditioning lacked in the hallways and the rugs looked liked they hadn't been shampooed in a while; which made waiting for the elevator stuffy & unpleasant. The... more

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5 of 5 stars
State University, AR
3 Oct 2009 | Trip type: Couples

My husband and I had a wonderful stay at the Omni Chicago Hotel. I had contacted the customer service representative prior to our stay to request a quiet suite. When we arrived, she greeted us and confirmed that we were getting exactly what I had requested--and more. Our suite had a partial view of the lake!!! And, we were able... more

Management response from
Omni_Manager, Manager

We’re so glad to hear you enjoyed your stay with us. We look forward to seeing you again next time you are here. Thanks for telling your friends to stay with us too. We’ll make sure to take good care of them as well.

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5 of 5 stars
Kalamazoo, MI
28 Sep 2009 | Trip type: Couples

My husband and I stayed in a suite with another couple for his birthday. The suite was spacious, modern, comfortable and clean. The big bathroom was a plus and I loved the travertine tiles (I think) on the tub walls/floors. The location is perfect. Close to everything. We never paid for one taxi ride used our car because everything was... more

Management response from
Omni_Manager, Manager

We’re so happy to hear that you, your husband and your friends had a great time celebrating his birthday. And we’re also glad that we could make the celebration special with great service and a nice chocolate dessert. We hope you will come back and celebrate more special occasions with us.

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5 of 5 stars
Burleson, Texas
24 Sep 2009 | Trip type: Family
1/1 found this review helpful

I took my mom to The Omni Hotel in Chicago. It is in the heart of Michigan Avenue! If you are a shopper and want to have THE BEST location for the Magnificent Mile THIS is the place to stay! You can easily walk to either end of Michigan Ave from this location. Right across the street was The Apple... more

Management response from
Omni_Manager, Manager

Thanks for writing a review of our hotel. We are definitely in a perfect location for shopping. We’re so glad you enjoyed our breakfast each morning. It’s a great way to start a big day of shopping. It was also good to hear we were able to move you to the other side of the hotel. We will always do...

Lovely Hotel
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5 of 5 stars
Manchester
20 Sep 2009 | Trip type: Couples

We arrived at the Omni on 2nd September for a 6 day stay. I took ill when I left the plane after travelling from Manchester so I saw more of the room than I anticipated. I couldn't go out for 4 days. The room was spacious and clean. The bed was extremely comfortable. The bathroom was large and very clean.... more

Management response from
Omni_Manager, Manager

We’re sorry to hear you were feeling ill when you arrived at the hotel, but we’re glad you had a spacious room in which to relax and recuperate. We have two sides to the sundeck – one is off the fitness center while the other is off the pool. The one off the pool has planter boxes with herbs and...

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4 of 5 stars
United States
12 Sep 2009 | Trip type: Friends getaway

At the last minute, a friend and I decided to go to Chicago for the Labor Day weekend. We chose the Omni for our 4 day stay since the hotel had a good online rate. The Omni is comfortable and clean but the layout of the facility is a bit awkward. (we never did find the 5th floor pool). The... more

Management response from
Omni_Manager, Manager

Thanks for staying with us for your impromptu Labor Day vacation. We’re sorry you were unable to locate the pool (for any future guests – take a left when exiting the fifth floor elevator and it’s halfway down the hall on the left. Enter the fitness center, go through the locker room and it’s on the other side of the...

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4 of 5 stars
South Coast of UK
11 Sep 2009 | Trip type: Couples

Having stayed at many hotels downtown, the Omni has to be the best, location, comfort and a great welcome. The suite was perfect for us on an extended Labor Day weekend, the knowledge of the Concierge was tried and tested over and over. Being a select guest, Coffee was delivered each morning without fail (he NEEDS his coffee). Everything we... more

Management response from
Omni_Manager, Manager

We all need our coffee, and we’re happy to provide it to your door when you request it when you sign up for our free Select Guest program. Thanks for the great review. We hope to see you soon.

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Omni Chicago Hotel Also Known As

  • Omni Chicago
  • Omni Hotel
  • Chicago Omni
Address: 676 North Michigan Ave, Chicago, IL 60611