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Omni Chicago Hotel

4.5 of 5
676 North Michigan Ave, Chicago, IL 60611
Hotel amenities
Ranked #32 of 166 hotels in Chicago
4.5 of 5 stars 581 Reviews
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581 reviews from our community

What travellers say about this hotel
  • Select guest(15)
  • Michigan avenue(15)
  • Great location(13)
  • Room service(12)
  • Very nice(11)
  • Magnificent mile(9)
  • Breakfast buffet(5)
  • Free internet(5)
  • Old son(5)
  • Friendly and helpful(5)
Traveller rating
    314
    190
    41
    20
    16
Only show reviews for Family (134) | Couples (172) | Business (100)
Date Rating
Chigie2
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

Location can't be beat. The staff is wonderful. Our room was a corner room overlooking Mi Ave which is beautiful. Breakfast buffet was one of the best. Definitely a must stay! More

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Greg34au
Sydney, Australia
Senior Contributor
29 reviews
9 helpful votes
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

This was my very first stay in the USA. I travelled from Sydney and spent 23 hours in transit. Upon getting a shuttle bus from the airport to the hotel I was greeted so warmly by the concierge and staff, the temperature was -12 c outside and was given outstanding service with a smile. The check-in was seamless and was... More

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Omni_Manager, Manager at Omni Chicago Hotel, responded to this review
3 February 2012

We appreciate all our guests who take time to post a review, especially our international guests. Thanks for choosing to stay with us and we're happy we could provide you with a good impression during your first stay in the US. We hope to see you again next time. Until then safe travels. More

Diane P
Grosse Pointe Farms, Michigan
1 review
5 of 5 stars Reviewed 22 January 2012

i stayed M-F and had a very good experience. The entire staff was friendly and ready to lend a hand in anyway. The lobby is on the third floor with the restaurant on the fourth -- convenient and good. My room was a suite with a large bathroom, The location of the hotel is terrific! Valet parking is available or... More

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vincetraveller
Nyon, Switzerland
Senior Reviewer
9 reviews
2 helpful votes
4 of 5 stars Reviewed 22 January 2012

We spent 5 nights in the Omni Hotel with our two kids 5 and 8 years old. We had a room with two queen size beds and a separate room with sofa and desk,fridge, keetle and two Flat screen. The room was big enough and the only noise we had we the Air conditioner and few ambulance and police cars... More

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Omni_Manager, Manager at Omni Chicago Hotel, responded to this review
3 February 2012

Thanks for choosing to stay with us on your family vacation. While Wi-Fi isn't free, if you join our Select Guest program we'll give it to you free at all Omni Hotels. It also includes your choice of juice, coffee or tea and local or national newspaper delivered each morning of your stay and it's free to join the program.... More

oenophile0109
New York City, New York
Reviewer
5 reviews
2 helpful votes
3 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

The benefits of the Omni are that you are just steps away from Michigan Avenue. Walking into the Omni, escorted by the bellmen, you feel like you are entering a beautiful hotel, but that quickly fades as you get to your room. While you can see a silver of Michigan Avenue, the views are largely uninteresting and the rooms are... More

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Omni_Manager, Manager at Omni Chicago Hotel, responded to this review
3 February 2012

While some of our rooms have views of Michigan Avenue, we can't guarantee views unfortunately. We're sorry you didn't enjoy the room décor, but we hope you enjoyed the size of the suite. Our two bed rooms do have double beds, but they also include a sleeper sofa in the living room for additional sleeping space. More

eva2691
San Antonio, Texas
Top Contributor
59 reviews
24 helpful votes
3 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

Based on others' reviews, I was excited to stay at the Omni on Michigan Avenue, but aside from being safe, clean, and in a good location, it wasn't particularly memorable (except for the loudly-barking dog in a room two doors down; a call to the front desk did nothing to silence the noise.) Our "suite" was tiny and the decor... More

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Omni_Manager, Manager at Omni Chicago Hotel, responded to this review
16 January 2012

First we apologize for any noise issues. We are pet friendly, but we do have strict noise policies. We want all our guests to be comfortable during their stay, and keeping the floors quiet is part of that goal. We're sorry we didn't deliver on that during your stay. It's great to hear that our staff was professional, but unfortunate... More

AuroraMom
Aurora, Illinois
Top Contributor
66 reviews
139 helpful votes
5 of 5 stars Reviewed 14 January 2012
1
person found this review helpful

We have stayed at the Omni, once a year for a few years. Cannot believe the staff actually remembers us! This hotel for our family just cannot be beat! The staff is first rate, so attentive! The rooms are perfect for a family with a large bathroom and separate living area. The rooms are always spotless and the bathroom stocked.... More

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gabbyr7
Sydney, Australia
Senior Reviewer
10 reviews
7 helpful votes
4 of 5 stars Reviewed 14 January 2012

The location is perfect, right on magnificent mile with great shopping and restaurants at your doorstep.The staff were friendly and obliging and the food in the restaurant was very nice. The kids loved thier Omni gift packs and felt really special. Overall we would not hesitate to stay again when in Chicago. More

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Professional30m
Knoxville, Tennessee
Contributor
11 reviews
9 helpful votes
5 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

Great all suite hotel right in the middle of Michigan Ave shopping! Rooms are very clean and spacious with separate living room and bedroom. The corner suite we had was quiet and spacious. Staff was friendly, welcoming and extremely helpful from check-in to check-out. Doorman recognized my wife and I after the first day, and always asked how our day... More

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cassnsyd
Valencia, California
Contributor
12 reviews
4 helpful votes
5 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

Whenever we come to Chicago we always stay at the Omni. The location is perfect. Easy to get to by train from the airport. Very clean, always smells nice, the staff is great. This trip we brought our kids. We arrived early in the afternoon so we weren't sure if our rooms would be ready. And they were. And to... More

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Omni Chicago Hotel Also Known As

  • Omni Chicago
  • Omni Hotel
  • Chicago Omni
Address: 676 North Michigan Ave, Chicago, IL 60611

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