Great location and great value. The lobby and common areas are very nice. I had a deluxe room which was excellent. The bedding was terrific and the room had every amenity I would want. The front desk staff was decent but not great. The bell staff was wonderful--polite, efficient and helpful! The room service was some of the best I... more

This hotel is absolutely beautiful! They even upgraded upon arrival! Loved the wetbar and snacks in the suite! I will definitely be staying here again! more

Just like the other OMNI's I've stayed at - NY and LA - the Omni Chicago is top notch! The staff was wonderful, and the room was awesome. Very spacious, clean, and comfortable. Plus, I can't say enough about the OMNI pref guest program. Even the restaurant wasn't bad. Plus, the location can't be beat. It's within walking distance of... more

I planned a surprise trip to Chicago to celebrate our anniversary and my husband's birthday. I spent HOURS researching hotels (so many to choose from!) and am so glad we ended up at the Omni. The location is ideal, we were given a corner suite on the 25th (top) floor, and the staff took excellent care of us. There was... more

Hotel was beautiful. We had 2 queen beds & Sofa bed Suite It was expensive,but location! location! Great views from room!Everyone was super polite & helpful! Breakfast was expensive,so we ate our meals other places. We also had to pay $49.00 for vallet parking overnight & the tips. But sharing the expenses it wasn't too bad. Tray of snacks in... more

What can I say? Each time I stay at the Omni Chicago, I think to myself, "WOW, it can't get any better than this." And it DOES! We celebrated our 31st wedding anniversary at the Hotel. When the staff found out, they sent up some very, very nice surprises for us. We were just spoiled rotten the whole time we... more

My husband and I booked a romantic getaway for my birthday. With six kids, it has been nearly ten years since we had a weekend to ourselves. My husband called the hotel ahead of time to ask about doing something special for me, like wine or flowers. Two different employees couldn't help and repeatedly put him on hold until he... more

This hotel is in an excellent location, in the middle of shopping, and close to things of interest like John Hancock observatory, Navy Pier, etc. Right on bus line, and a few blocks from nearest train/ metro station. Restaurants, shopping everywhere. The most noticable aspect of this hotel is the staff. Every single staff member we encountered greated us with... more

I just returned from a trip to the city with my 15 year old daughter and her friends. The staff at Omni was wonderful and the location is fabulous. We were able to walk to shopping and dining. We went to Zombie Fest on Navy Pier and watched the fireworks on Saturday night. A great time was had by all. more