This hotel was a great experience! The staff was super friendly, especially at the front desk! Nick (i think that was his name) helped us find some great dinning options and became our go to person during the 2 days at the hotel. I would not think twice about staying at this hotel again!! We even had a gold fish...
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Please don't think twice about staying here again- we'd love to have you back. It's always great to hear people enjoyed the many unique amenities we have to offer like the goldfish and the WII (Jeopardy is my personal favorite) or the morning runs with myself and our South Water Kitchens very own Chef Roger. I'm very glad Nick was...
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If you are looking for a friendly, unique, small hotel in Chicago, you must stay at The Monaco (A Kimpton Hotel). Staff is really friendly and knowledgeable. The Concierge got us in to every restaurant we requested. Become a member of Kimpton In-Touch for free and get a lot of perks (free internet, bday/room discounts etc). Also, great for kids/families....
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Hotels our size offer the great amenities of larger spaces, and the level of genuine service you often miss out in other places. I hope you liked the great Raid The Mini Bar perk of being Kimpton In Touch- up to $10 of items free out of the mini bar that you get to pick out. Thank you for sharing...
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We had a great stay over this past weekend in a River View Mediterranean Suite. The room was tastefully updated and the view of the Chicago River/Marina City was perfect. We specifically booked this hotel for the location and the view and neither disappointed. The best feature of this room/hotel was the window seats. Our room was a corner, so...
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So glad you got a nice early arrival. It's not always easy to do, but we're certainly glad when it all works out. Aren't those window seats so awesome? Families especially love them, and the goldfish and the wii at wine hour.
Thank yuo for enjoying our hotel and we will certainly take into consideration your renovation ideas come our...
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This hotel was very well appointed and comfortable. Located just south of the river with quick access to Millenium Park attractions and Magnificient Mile. The staff were friendly and helpful. The South Water Kitchen was a bit of a dissapointment, my breakfast omelette was overlooked and the service could have been better.
Dear Nedless,
Thank you for taking the time to complete the review. I'm happy to see that you enjoyed the room and our location. However, I'm so sorry that we dropped the ball with regards to your breakfast omelette. The restaurant's general manager, Charlotte Mahn, is aware and would love the opportunity to speak with you. Please reach out to...
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We all know how challenging business travel can be these days. The Hotel Monaco makes that travel a complete JOY. Staff are incredible, location can't be beat and the rooms are wonderful...the triple crown of business travel!
Wow! Why thank you! It's a joy having you as a guest of ours. Really- it's what we come to work for- to make your travels more comfortabel and complete. Thank you for the kind review!
Ryan Parker, AGM
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The Hotel Monaco is a very nice, centrally located hotel (you can walk almost anywhere from there). I asked for a river room view and was delighted to find that my room not only faced the Chicago River, but it had a window seat! I passed a good hour comfortably (the window seat has cushy pillows, too) watching the river,...
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You didn't let NATO stop you and you came out to Chicago and stayed with us, and had a lovely time. Thank you! We appreciate it. The Iceman Cometh is a big hit with a lot of our guests, and it's so nice being in a location that makes going to Goodman Theatre so easy. We're all very pleased you...
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We love the Kimpton chain! From the stunning styles from hotel to hotel to the evening complimentary wine reception it is a vacation in itself....Your can even bring along your pup if you're traveling. In Chicago, the three Kimpton are near fantastic dining and in all the best areas in the city. You will never be disappointed, they have everything...
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We have everything you need and then some, like group morning runs along the lake coordinated with our AGM (myself) and South Water Kitchen's head chef! We have the fun goldfish, the winow seat upgrades, and more. So glad you enjoyed your vacation and that we have you as a Kimpton fan. I hope you are one of our Kimpton...
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On business, I recently stayed at the Hotel Monaco in Chicago. I arrived about 11:30pm, on day two of a four day, three city trip. Was greeted by the nicest lady at the front desk. She checked me in, shared some local knowledge and sent me to my room...with the knowledge that because of being a Kimpton In Touch member,...
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I have to thank you for sharing such great compliments with everyone as it sure brings a feeling of pride to me. I can't tell you how happy I am to hear that our genuine care and dedication to providing courtesies and warmth have won over another Kimpton fan. I will be certain to share this information with everyone and...
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I was in Chicago for a conference and chose the Hotel Monaco after reviewing several sites. I had never stayed at the hotel before but took other guests' reviews into account. I booked several rooms for 9 of my colleagues and myself. We had a MARVELOUS time at the hotel! The staff was EXTREMELY helpful and was always there to...
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We are thrilled to hear you and your colleagues had a marvelous time! What a rewarding thing to hear! We can't wait to have you back and please check out our Kimpton InTouch specials for your upcoming trips, and feel free to contact myself when your ready to book, I'd love to help get you a great offer and a...
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Going to Chicago? I strongly recommend the Hotel Monaco. From the greeting at the door, the friendly front desk folks, right through to the bar, you will find the staff friendly, knowledgeable, and efficient. The rooms are well appointed and charming. Of special note are the cushioned window ledges big enough to sit upon, gaze at the skyline, and relax...
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Thank you for sharing your lovely experience with everyone. It sounds like you found a lot of value in your stay, from the perfect location to the knowledgable Guest Service staff to our awesome window seats available as an upgrade. Don't forget our awesome Wine Hour too. Thank you for sharing and we look forward to your return.
~Ryan Parker,...
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