Pretty much had nothing much to complain about the hotel. Except when we checked in the staff who checked us in did not smile or greet us and continue talking to other staff while serving us. With the brand name, I expect polite and caring staff, but we did not get it here. However, there's another staff later who's really... more

I recently spent a week at this location for business. As I traveled around Chicago during the week, and visited friends at other hotels, I confirmed again and again that the Hilton Garden Inn is the best kept secret in Chicago. Being in the River North area is perfection. The train is steps away from the front door, there is... more

My family and I were traveling to Frankfurt, Germany, and wanted a nonstop flight. Because we used to live in Chicago, we decided to spend a night in Chicago before flying to Germany since we could get a nonstop flight from Chicago. We Pricelined this hotel and got two rooms for $50/each. We planned for my husband to stay in... more

We actually made a pitch to the Oprah show and met first in one of the convention rooms here. The wait-staff did not know who we were, but they were so professional and excellent to our business party. We were given the attention the HIlton is famous for and the chef was excellent. Front desk politely and proficiently dealt with... more

I got a pretty good deal on the hotel, so overall I was pleased considering I didn't pay a lot. Good location - just off Michigan Ave and close to many bars and restaurants. The Grand subway stop is located right in front of the hotel, which is an added plus if you're to/from the airport via the train. Hotel... more

Great location to go to city attractions. Great staff and clean rooms at a great price more

We stayed at the Hilton Garden Inn June 11-14th, 2009. This was our second stay at this location. The first stay was great as well and we really liked the great location just off Michigan Avenue. This hotel is also just off the EL redline, at the Grand Avenue stop. There are a lot of dining and drinking options within... more

Very conveniently located. Across the street from the subway and just a couple of blocks to Michigan Ave. and buses. Nordstroms and Bloomies nearby along with all kinds of great restaurants. Room was large and very clean. Had a corner room with lots of light. Staff helpful. Booked on Hotwire for $76 a night so was delighted to find such... more

I had stayed here previously without incident. My last stay will definitely be my last stay. I was awoken every half-hour or so by sirens. Needless to say, I did not get much sleep. Other than that small problem, the hotel and room itself was nice. more