My daughter and I returned for our annual Chicago Christmas visit. We booked using my Hilton points, a 2 bed suite, but it was not ready when we arrived and after going for lunch, it still wasn't ready, but Ronnie (?) offered us a King suite as it was available. The room was very nice - spacious. Ronnie was nice...
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Reviewed 2 August 2010
I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests. I am sorry that you encountered the coffee not being ready....
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Very clean and large room. The pool and hot tub area is great. The front desk staff is very courteous and friendly, especially Janita. Only downside is that the views aren't as exciting as some other locations we've stayed at. We will be back!
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William F,
I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.
Being 12 stories, the views of Chicago from the...
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I'm sitting on my uber-comfy king sized bed as I write this review. My cheesecake is staying fresh in my in-room fridge and I'm going to eat the rest of my dinner after warming it up in my in-room microwave. Just a short walk to the Mag Mile this is a gem of a hotel...convenient, clean, comfortable, close, and courteous!...
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I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.
I am glad that you paid just a little to get...
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We stayed here around Thanksgiving and were very satisfied with the hotel overall and especially with customer service and cleanliness. The corner suite that we stayed in was recently renovated with an attractive kitchenette, new furniture, carpeting, etc. The breakfast offered a good variety of choices and friendly, helpful staff. The coffee and hot water for tea and hot chocolate...
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I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.
The walk to the Magnificent Mile is just a short 3.5...
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Yes, close to fire station but a good central location for shopping and good eats. Room was clean and staff were friendly and helpful. Good free breakfast on 2nd floor. Parking is $40+ but they were prompt in getting our car. I would stay here again.
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Dear MJFULTON,
I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.
Parking in a dense urban area like downtown Chicago...
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During a four day business meeting in Chicago I stayed at the Hampton Inn & Suites Chicago - Downtown. I was there in early May 2011 and stayed in one of the smaller king size bed rooms. We were on the outside part of the building. The Hampton Inn, as many others have mentioned, is right next to the Chicago...
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Dear StehmanPhotography,
I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests. I am glad that you enjoyed our great location...
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stayed from 12/12 - 12/14 on last minute trip with 2 girlfriends. got a double bed- 2 room suite for $111/night thru hotel website, special 7 day advance purchase...what an incredible value! (Was in Chicago in July with my husband and stayed at the Ritz-Carlton...while this was not as luxurious, the service and cleanliness was on par!)
The room was...
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I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.
I am so glad that you enjoyed the 1 bedroom suite....
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Could NOT be HAPPIER or MORE PLEASED!!! I'm almost 51 years old and have stayed in many hotels throughout my life; therefore, I have a lot to compare with the Hampton Inn & Suites in Chicago. My friend and I made reservations for 3 nights to have a little vacation in Downtown Chicago -- seeing shows, the sights, etc. We...
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I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.
Thank you for the wonderful comments regarding the service. I hope...
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I stayed at this hotel for a weekend in December. The staff were very friendly and helpful, always greating us with a smile and warm welcome as we entered and left. Janita, the manager, really stood out as being very customer-service oriented and made our stay even more enjoyable. The staff helped recommend restaurants, shopping, transportation, definitely full service! Breakfast...
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I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.
Thank you for the warm comments regarding Janita, we are continually...
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Stayed in a corner sweet and it was huge. Worth the extra money to have a nice spacious room. The room was a little worn and dated, but overall very comfortable. Try to get a high floor as the traffic noise at night can be disturbing, but still a great stay.
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Dear dpuck1998,
I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.
Our hotel was just completely renovated in Fall 2010...
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