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Crowne Plaza Chicago Magnificent Mile

4.0 of 5
160 East Huron, Chicago, IL 60611
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Crowne Plaza Chicago Magnificent Mile
Ranked #76 of 167 hotels in Chicago
4.0 of 5 stars 361 Reviews
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361 reviews from our community

What travellers say about this hotel
  • Michigan ave(12)
  • Corner bakery(10)
  • Very nice(8)
  • Magnificent mile(8)
  • Sky lounge(6)
  • Great location(6)
  • Navy pier(6)
  • Friendly and helpful(5)
  • John Hancock(4)
  • Water tower(4)
Traveller rating
    144
    143
    51
    18
    5
Only show reviews for Family (66) | Couples (136) | Business (83)
Date Rating
Montreal, Canada
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 April 2012

Pros: Good location, walking distance to the major scens; Huge windows gave nice street view especially at night; Good service. I got upgraded to a Suite from a King Executive because of a small complaint about the first room; Comfort lodging. King bed, leather coach, Zebra armchair, LCD TV with HDMI ports, iHome station, spacious room even for other room... More

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GMAvenueHotel, General Manager at Crowne Plaza Chicago Magnificent Mile, responded to this review
14 May 2012

Dear Guest Thank you for such a detailed review and photos. We hope to see you again soon. Kindest Regards Mik Mahdavi General Manager Avenue Hotel Crowne Plaza More

Oak Lawn
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 6 April 2012

We had a 2 night stay with a Groupon King Suite. The room was very nice on the 37th floor. A view of Lake Michigan and Navy Pier out one window and the other window looking toward the John Hancock Building and west suburbs. The bed was very comfortable and the room was quiet. Staff was very accomodating and pleasant.They... More

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GMAvenueHotel, General Manager at Crowne Plaza Chicago Magnificent Mile, responded to this review
14 May 2012

Dear Guest Thank you for taking time to place a review of The Avenue Hotel Crowe Plaza, we do appreciate it. We look forward to your next visit. Kindest Regards Mik Mahdavi General Manager Avenue Hotel Crowne Plaza More

leicester, england
Top Contributor
56 reviews 56 reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 April 2012

This hotel is just off the main shopping street of Chicago - the Maginificent Mile - and as such is in an ideal location for walking to shops, almost all tourist sites and restaurants. It calls itself 'The Avenue' and the 'Crowne Plaza' sign is difficult to see making it hard to find if you aren't aware. The reception area... More

Was this review helpful? Yes
See 3 more reviews by r0man53 for Chicago
GMAvenueHotel, General Manager at Crowne Plaza Chicago Magnificent Mile, responded to this review
14 May 2012

Dear Guest Thank you for your review of The Avenue Hotel Crowne Plaza. We look forward to seeing you again. Kindest Regards Mik Mahdavi General Manager Avenue Hotel Crowne Plaza More

Ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 April 2012
1
person found this review helpful

We stayed at the Avenue one night. The only bright spot was the bed. The bed was wonderful, very comfortable. The rooms are dated, clean, but dated. We had a Groupon for a suite which made the hotel a little more palatable, had I paid the full rate I would have been very disappointed. There are plenty of other options... More

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IHGCare, Guest Relations Manager at Crowne Plaza Chicago Magnificent Mile, responded to this review
4 May 2012

Dear jhoyda, Thank you for taking the time to write your review. I do apologize for any inconvenience that you have experienced. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome. We appreciate the feedback that we receive as this is crucial for us to improve the products & services that... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 April 2012
1
person found this review helpful

We went on a busy summer weekend getaway, and found paradise. Not only was our room complimentary upgraded, but the concierge sent us to the cheesecake factory with his card. We had priority seating and had a table in no time at all, and there were others complaining about waiting over an hour!

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GMAvenueHotel, General Manager at Crowne Plaza Chicago Magnificent Mile, responded to this review
14 May 2012

Dear Guest Thank you for your review of The Avenue Crowne Plaza Hotel. We are glad that you enjoyed your stay in downtown Chicago and we look forward to seeing you again. Kindest Regards Mik Mahdavi General Manager Avenue Hotel Crowne Plaza More

Flint, MIchigan
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 29 March 2012

My husband and I traveled to Chicago during the week of St. Patrick's Day and had a wonderful stay at the Avenue Crowne Plaza. We had purchased a Groupon for our room and added one additional night above the two from our deal. We were allowed to stay in the same suite the entire time despite our separate reservations which... More

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GMAvenueHotel, General Manager at Crowne Plaza Chicago Magnificent Mile, responded to this review
8 April 2012

Dear Guest Thank you for your review. Your comments have been shared with the team. We are very glad you enjoyed your stay at The Avenue Hotel Crowne Plaza. Come back and visit us again. Kindest Regards Mik Mahadavi Avenue Hotel Crowne Plaza General Manager More

Seattle, Washington
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 19 March 2012
1
person found this review helpful

Like another reviewer said, "It's a hotel" Nothing special. The rooms are kind of tucked together at weird angles so it felt like you were entering a closet to get to your room. We had two rooms and all four keys to those rooms stopped working at the same time. The front desk person, instead of apologizing and just reactivating... More

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GMAvenueHotel, General Manager at Crowne Plaza Chicago Magnificent Mile, responded to this review
26 March 2012

Dear Guest We appreciate hearing from our guests and thank you for placing a review. I have passed your comments onto the appropriate department as your experience is very surprising to me. We know you have an array of selections and sometimes the simpliest customer service experiences will determine if you are a returning customer. I apologize that your stay... More

Saint Louis, Missouri
Senior Contributor
34 reviews 34 reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 14 March 2012

This hotel is just one block off the Magnificent Mile, which also puts it within a short walk of the lake and metro stops. The location is superb, but it's "just a hotel," if you know what I mean. Good, but nothing spectacular. The room was clean, the bathroom has a hair dryer... But the room has an odd layout... More

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GMAvenueHotel, General Manager at Crowne Plaza Chicago Magnificent Mile, responded to this review
26 March 2012

Dear Guest Thank you for your review of your recent stay at The Avenue Hotel Crowne Plaza. The price you paid for internet is within, and many times less than other downtown Chicago hotels. When looking at other hotels I think you will find the most common price is $12.95 and up. Kindest Regards Mik Mahadavi Avenue Hotel Crowne Plaza... More

Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 7 March 2012

My husband bought a coupon from living social. The package included a one night stay at one of their suites with a romantic dinner. 03/02/12 Friday late afternoon my husbands calls me and tells me he is going to run a little late from work and since it started snowing outside, i was worried we will not be able to... More

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GMAvenueHotel, General Manager at Crowne Plaza Chicago Magnificent Mile, responded to this review
11 March 2012

Dear Guest Thank you for your review. In reading over the situation you explained I am baffled as what you described is not the experience of our guests in general. The Living Social coupon was specifically for a night and dinner in Elephant and Castle, it was noted on the coupon. The staff was fully trained on what the coupon... More

Chantilly, Virginia
Senior Contributor
33 reviews 33 reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 March 2012

Nice location, great value, comfortable and clean, quiet, small room and bathroom (#2719). In-room safe and coffee pot. I liked the Neutrogena bath products. The Sky Lounge breakfast was a little pricey so we went around the corner to the Corner Bakery for a nice breakfast. Front desk was helpful providing a map and directions.

Was this review helpful? Yes
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GMAvenueHotel, General Manager at Crowne Plaza Chicago Magnificent Mile, responded to this review
11 March 2012

Dear Guest Thank you for your review of The Avenue Hotel Crowne Plaza. We appreciate it and look forward to seeing you again. Kindest Regards Mik Mahdavi Avenue Hotel Crowe Plaza General Manager More

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Additional Information about Crowne Plaza Chicago Magnificent Mile

  • Chicago Avenue Hotel
Address: 160 East Huron, Chicago, IL 60611
Price range (per night):* INR10,233 - 21,250

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Crowne Plaza Chicago Magnificent Mile
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