This hotel was in a great location. It was very clean, updated and comfortable. The bed slept great. The concierge service was also great.
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- Chicago Avenue Hotel

This hotel was in a great location. It was very clean, updated and comfortable. The bed slept great. The concierge service was also great.
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Dear Guest
We appreciate your review, thank you for submitting it!
Kindest Regards
Mik Mahdavi
General Manager
Avenue Hotel Crowne Plaza
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We stayed at the Avenue Crowne Plaza last weekend for two nights. We had a King Corner Suite on the 34th floor. No problem with hearing our neighbors, but the heating/cooling system was loud. The TV's are a bit outdated, but hey, they worked, so good enough. I was very surprised there were no outlets on the working desk. Also,...
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Dear Guest
Thank you for your reivew, we are glad that you enjoyed your stay with us.
Kindest Regards
Mik Mahdavi
General Manager
Avenue Hotel Crowne Plaza
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This hotel is 1 block off Michigan Avenue in short walking distance to AG place and Water Tower. King suite is very spacious and comfortable with nice views.
Only valet parking is available at a rate of $50 per day.
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Dear Guest
Thank you for your review of the Avenue Hotel Crowne Plaza. We look forward to seeing you again.
Kindest Regards
Mik Mahdavi
General Manager
Avenue Hotel Crowne Plaza
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My wife and I recently stayed here for a little Chicago weekend getaway. We used our Priority Club points to book just a basic room, but upon arrival we politely asked for an upgrade since we were on our honeymoon, and they had the curosity of upgrading us to a junior suite. The hotel was nice, clean, and centrally located,...
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Dear Guest
We appreciate your review of the Avenue Hotel. Congratulations on your wedding and I'm glad our team could accommodate an upgrade for you. It does surprise me to read about your description of the room, I have forwarded your comments to the appropriate departments.
Kindest Regards
Mik Mahdavi
General Manager
Avenue Hotel Crowne Plaza
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We chose the Crowne Plaza because of good experiences at other hotels in their chain and we were not disappointed. The staff was very friendly and, if we made a request, they always went the extra mile to help us. The facility itself seems a bit dated and charging $10 per day for wireless seems a bit cheap. That said,...
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Dear Guest
Thank you for your review of the Avenue Hotel Crowne Plaza. We are glad you enjoyed your stay and look forward to seeing you again.
Kindest Regards
Mik Mahdavi
General Manager
Avenue Hotel Crowne Plaza
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My wife and I stayed at the AVE Hotel during a weekend getaway to Chicago. Upon arrival we were greated by a wonderful front desk agent named Sarah. She went above and beyond her call of duty to make sure out stay was pleasant throughout the entire trip. The skylounge breakfast provided a standard hot breakfast buffet, with great views....
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Dear Guest
We appreciate your review of The Avenue Hotel Crowne Plaza during your stay in downtown Chicago. I appreciate your great comments about Sarah, they have been shared with the team. We look forward to seeing you again.
Kindest Regards
Mik Mahdavi
General Manager
Avenue Hotel Crowne Plaza
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We used our Groupon for a corner suite and only paid $120 versus the regular $250+ rate. I would never pay the regular rate for this room and would have been extremely disappointed if we had. Their website says this is a "urban boutique" ... it's not, in any way. But it's a perfectly fine $120/night hotel.
Upon arriving, valet...
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Dear Guests
Thank you for taking time to place a review of your stay. Your comments have taken me by surprise as the behavior and attitude you described is not part of our team culture. Your comments have been sent to the appropriate departments and are under review by the managers. Please accept my apologies.
Kindest Regards
Mik Mahdavi
General...
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Initally, had difficulty in booking a reservation using a purchased coupon from Groupon so we were a bit apprehensive going in. However we had a corner 1 bedroom suite with a great view of Michigan Ave, lake Michigan, it turned out great. I was glad we stayed, the room was great.
Nice location for going to Chicago to shop on...
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Dear Guest
Thank you for trying the Avenue Hotel Crowne Plaza, we do appreciate it. We look forward to seeing you again. And yes, the Garretts popcorn is amazing!
Kindest Regards
Mik Mahdavi
General Manager
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I tried to submit this through the Crowne Plaza website, but it was not functioning. We had a great stay at your hotel. My family had a holiday outing in Chicago and we reserved 5 rooms for the night. I just wanted to compliment the lady that helped us check in. Her name is Jenna Jung. She was extremely polite,...
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Dear Guest
Thank you for your review, it's always a pleasure to hear accolades about our team members! Your comments have been shared with the team. We look forward to seeing you again.
Kindest Regards
Mik Mahdavi
General Manager
Avenue Hotel Crowne Plaza
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Stayed at the Crowne Plaza on the Mag Mile for one night on 1-1-12. Used our groupon for a suite. Check in easy as could be and received a 37th floor corner 2 room suite with magnificent views. The suite is nice and furnished well. Had a great nights sleep on the comfy bed looking out over the city lights...
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Dear Guest
Thank you for your review of your stay at the Avenue Hotel Crowne Plaza. We look forward to seeing you again.
Kindest Regards
Mik Mahdavi
General Manager
Avenue Hotel Crowne Plaza
More