We started out not finding a hotel for family weekend in Carbondale, This was the only hotel that was available for that weekend. So we searched it out and saw that the reviews were terrible. We called the hotel and they stated that they were under new management and had been remodeled so we booked a room. Upon arriving the... More

yes, all the negative reviews are correct. The air condition did not work, the room was dirty and disgusting, ice machine broke (although i am not sure if it would be safe to get ice out of it) the pool...black as night! absolutely disgusting the website states breakfast but it wasnt there.

My daughter and I went to go visit SIUC for open house. On the website it showed good deals and the pics showed a nice place. We got reservations for one night, any longer and we would have had to switch motels. The place was a dump. The bedding had cigarette holes in them and smelled. There wasn't even fitted... More

All of these reviews are absolutely true. We were suckered into staying here because it was graduation weekend and there were no other openings at a reasonable price. What is most disturbing is that this place has been getting horrible reviews since at least 2008, yet it's still in business with apparently the same management. DO NOT STAY HERE!!!!!!

We arrived in Carbondale the weekend of the local university graduation only to find that our housing arrangements with a friend had fallen through. There were very few rooms left in the area. As such, we were forced into spending money that we did not have just to have a place to sleep and shower. We decided to stay at... More

In Carbondale on Main street. I was there during graduation so there were no other option because everything was booked. This was by far the worse hotel I have ever visited and I travel a lot! The 1st room they gave us was infested with BUGS between the mattresses and in the bathroom. The 2nd room wasn't much better. There... More

I have been staying in Best Inns for over thirty years and will never again! I just wish I had checked here before making this trip. It would take the next hour to tell all that was deficient about the rooms. It would only take one call from the health department to close this "joint". I hope for the sake... More

Hello, on Friday, April 17th I checked into a Best Value Inn in Carbondale, IL. I was given a room that I found (and anyone would find) filthy. The room had clearly been smoked in and had a thick musty smoky smell that permeated everything in it. There was no fitted sheet on the bed, only a filthy, smelly, blue... More

believe the reviews, rusty nails sticking out the walls where the trim had once been, lots of bits on the carpet, someone else's trash in the trash can, no plug in the sink but a toothpaste cap stuck down there. Big gap in the door, no iron but an iron burn on the carpet where it had once been, mold... More