We have stayed in so many Merriott hotels and the major number of them have very good standart and quality. The hotel is located practically in front of the new Bur Ridge Village Centre wich is convenient. The lobby is nice but is in need of a refurbishment soon, since the centre armchairs were torn on the sides. Ou room...
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Dear Vsilva
Thank you for your loyalty to the Marriott brand and for choosing the Chicago Marriott Southwest at Burr Ridge. We appreciate you taking the time to provide feedback regarding your experience. Your feedback has been shared with the hotel team as we are committed to improving our services. We are also in the process of finalizing the timeline...
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The hotel has a knowledgeable friendly staff that has made my stay enjoyable. Locally there are plenty of restaurants and shopping within walking distance. If you want to go downtown but don't want to drive there's a Metra station several miles down the road. The hotel is clean, the rooms are comfortable, and I do recommend staying here.
Dear Bryon S
Thank you for choosing the Chicago Marriott Southwest at Burr Ridge. The team is delighted to hear that you were able to take advantage of the local restaurants and shops. It is also great to know that the knowledge and friendliness of our team has made your stay more enjoyable.
Yours in hospitality
The Chicago Marriott Southwest...
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I've been living at this hotel more or less since the beginning of the year due my latest work assignment. I'm from the Detroit area and head home on weekends, but otherwise have been staying at the Marriott Burr Ridge. My company is not far away and I've been able to spend several weeks commuting within a 1/2 mile radius....
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Dear Mary L
Thank you for choosing the Chicago Marriott Southwest at Burr Ridge. We know how frustrating traffic can be and appreciate that after a long drive from Detroit that you have chosen to stay at our property. It is great to hear that you have settled in and are exploring the wonderful Village of Burr Ridge. Please continue...
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Convenient airport shuttle with super friendly driver. Big, bright, clean room. Polite & informed staff. The fitness/pool area was very clean, with treadmills as well as elliptical machines. The filet mignon at the on-site restaurant, Ciazza, was overcooked & oversauced. Next time I will try one of the nearby bistros.
Dear Christine C
Thank you for choosing the Chicago Marriott Southwest at Burr Ridge. We are thrilled to hear you found our property to be enjoyable, especially our super friendly driver. I apologize that your filet was not made to your liking and hope that our team was able to provide other accommodations. As noted we are located in downtown...
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The Marriott hotel chain excels at consistency and this location is no exception. We stayed on the concierge level, but weren't able to take advantage of the lounge area over the weekend. I suspect business travelers make the bulk of their visitors along with an occasional weekend wedding. The property is well maintained and walking distance to shops and restaurants....
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Dear WCOttav
Thank you for choosing the Chicago Marriott Southwest at Burr Ridge. It is nice to hear that you were able to take time to enjoy the shopping and restaurants within walking distance. At any time you may address any opportunities with our team as we are always at your service. Thank you for taking the time to share...
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My schedule puts me in Burr Ridge 20-25 nights a year. I have stayed at both the Marriott and Springhill Suites many, many times over the last 7 years. Springhill Suites is very accommodating and has very nice staff. At this point, however, my overall experience has lead me to book nearly all of my stays at the Marriott across...
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Dear WolfGang76
As a seasoned traveler, we would like to thank you for choosing the Chicago Marriott Southwest at Burr Ridge for your almost four weeks a year spent in the Village of Burr Ridge. It is wonderful to know that you have taken full advantage of our full service Marriott and the additional amenities we have to offer. We...
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I stay at the Marriott Burr Ridge on business anywhere from 2 to 4 weeks a month. The staff is always exceptionally accommodating - especially Jill, the property manager. She's been amazing at assuring our rates and making sure that my co-workers and I are always taken care of.
All of the staff are great. I know I'm a frequent...
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Dear Kristopher B
With your demanding travel schedule, we would like to thank you for choosing the Chicago Marriott Southwest at Burr Ridge. We appreciate you taking the time to highlight our team, including Jill and her relationship with you and your team. We are also happy to know that you enjoy our Cobb Salad and our working relationship with...
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You cannot beat the service, hospitality, quality, and excellence at Burr Ridge. The staff is second to none, ready to serve with excellence. The accommodations are fantastic. The suites are perfect for business or pleasure travel. We have a big family and when we travel to Chicago, Burr Ridge is the only place we'll stay. Outstanding!!
Dear Jill V
Thank you for choosing the Chicago Marriott Southwest at Burr Ridge. We are delighted to hear how fantastic our accommodations have been for you and your family. We do appreciate that you have recognized that our team is ready to serve with excellence. Your family is always welcome to join us.
Sincerely
The Chicago Marriott Southwest at...
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Back at the Burr Ridge Marriott on a business trip. Everything perfect. Arrived well past midnight and my room was ready. Breakfast and room service good. The beds are comfortable and view over the pond fine. Room 318 is a good choice. The business center is great if you need to get something done.
Reviewed 16 October 2011
Dear JoKope
Thank you for choosing a return visit to the Chicago Marriott Southwest at Burr Ridge. It is wonderful to hear that everything was perfect during your recent stay and that you were able to take advantage of our breakfast, room service and business center. We look forward to having you back in Burr Ridge for future business or...
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I have been an extended stay guest at the Marriott Chicago Southwest at Burr Ridge for over two years and have never had a lapse in service at any service level including the sales department, front desk, concierge, housekeeping, engineering and restaurant/bar. Every one is courteous and helpful. I would recommend this hotel to anyone regardless of the sort of...
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Dear Ron M
Thank you for choosing the Chicago Marriott Southwest at Burr Ridge over the last two years. It has been our pleasure to host you in Burr Ridge. Thank you for taking the time to highlight the service efforts of our team, we are thrilled to hear that there has never been a lapse in service. We look...
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