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Marriott Chicago Southwest at Burr Ridge

3.5 of 5
1200 Burr Ridge Pkwy, Burr Ridge, IL 60527
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Marriott Chicago Southwest at Burr Ridge
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44 traveller photos
Ranked #2 of 4 hotels in Burr Ridge
4.0 of 5 stars 41 Reviews
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41 reviews from our community

What travellers say about this hotel
  • “Front desk staff” (4)
  • “Room service” (3)
  • “Very good” (3)
Traveller rating
    16
    15
    3
    2
    5
Only show reviews for Family (5) | Couples (6) | Business (21)
Date Rating
Mariana C
Rochester, New York
Reviewer
3 reviews
“Great Property”
5 of 5 stars Reviewed 29 November 2011

We have stayed at thei hotel many times and have enjoyed the accomodations, staff, and food every time. More

Was this review helpful? Yes
Chicago Marriott Burr Ridge, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review
1 December 2011

Dear Mariana C Thank you for choosing the Marriott Chicago Southwest at Burr Ridge. We are pleased that you have enjoyed our accommodations and food while staying with us during your many visits to the Burr Ridge area. Thank you for also recognizing our team members for their services. We look forward to your next visit. Sincerely, The Marriott Chicago... More

patanddick
Minnesota
Reviewer
3 reviews
1 helpful vote
“Great alternative option to hotels at Midway”
5 of 5 stars Reviewed 23 November 2011

Wow! What is not good at this hotel ? Reasons for staying here: Price: half the price of midway hotels, with free parking. We also used a marriott rewards option for $14 more that gave us wifi and breakfast for 2. Exercise room: plenty of cardio and weights, lots of space, and if that isn't enough, free guest passes to... More

Was this review helpful? Yes
Jill Rinozzi, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review
28 November 2011

Dear patanddick, Thank you for choosing the Marriott Chicago Southwest at Burr Ridge. Our team is delighted to hear that you and your family found value in your stay. It sounds as though you were able to also take advantage of our wide range of amenities, including our central location to local shopping. Thank you for taking the time to... More

Dudziarz
Michigan
Senior Reviewer
7 reviews
11 helpful votes
“Our favorite place to stay in Chicagoland”
5 of 5 stars Reviewed 20 November 2011

We travel often to the southwest Chicago area. Have stayed here a half-dozen times and have yet to be disappointed. It's easily accessible, very comfortable and extremely clean. We always take a suite and the rooms are quite spacious for a family of 3. My only complaint would be to get the smokers farther away from the entrance doors, especially... More

Was this review helpful? Yes
Jill Rinozzi, Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review
22 November 2011

We are delighted to be your hotel of choice in the Chicagoland area. Thanks so much for allowing us to serve you. Glad to hear you and your family are enjoying our spacious king suites. Hope to see you on your next trip to the area and thanks for the great review. Sincerely, Jill Rinozzi Business Travel Sales Manager jill.rinozzi@marriott.com More

JoKope
Chicago
Senior Contributor
36 reviews
21 helpful votes
“Okay, but I expect more from a hotel at this price pt and caliber”
3 of 5 stars Reviewed 16 October 2011
1
person found this review helpful

Stayed here three or four times now in four months on business. The hotel is well-designed and extremely clean with attentive staff and comfortable, well-maintained rooms. I haven't eaten in the hotel as all of my meals were out. My most recent stay, after a long trip staying at six hotels during this week, fine-tuned my attenae on hotel quality... More

Was this review helpful? Yes
Jill Rinozzi, Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review
19 October 2011

JoKope- Greetings from the Chicago Marriott Southwest at Burr Ridge! Sorry to hear we fell short of your expectations. Our goal is always to "WOW" our guests with service and quality. We do have microwaves and refrigerators available for our guests. We are happy to deliver them to a guestroom at no charge. Should you experience challenges again booking a... More

Lisa A
Lemont, Illinois
1 review
“Great Hotel”
5 of 5 stars Reviewed 4 October 2011

This hotel was wonderful. Clean nice room, accomodating and polite staff. The fitness/pool area was very nice. Excellent room service meals too! More

Was this review helpful? Yes
Jill Rinozzi, Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review
19 October 2011

Lisa A.- Thanks so much for taking the time to share your feedback from your October 2011 stay. We so appreciate your review and comments and hope to see you again in the future. Thanks again! Jill Rinozzi Business Travel Sales Manager Chicago Marriott Southwest at Burr Ridge More

pehlanasha
Austin, Texas
Contributor
12 reviews
6 helpful votes
“Nice Hotel, helpful staff”
4 of 5 stars Reviewed 25 August 2011

Stayed at the hotel for a business trip. The hotel was clean, although it was obvious the bathroom was remodeled. The ceilings were a bit low. Otherwise, the food was good from the restaurant. More

Was this review helpful? Yes
Jill Rinozzi, Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review
19 October 2011

Thanks so much for your review. We appreciate your feedback and hope our future guests will find it helpful too. Next time you are in the Chicagoland area for business or pleasure we hope to see you again. Take care and travel safe! Jill Rinozzi Business Travel Sales Manager Chicago Marriott Southwest at Burr Ridge More

MJVLargo
Largo, Florida
Contributor
12 reviews
11 helpful votes
“Nice Hotel, Great Location”
4 of 5 stars Reviewed 5 August 2011
1
person found this review helpful

Have stayed here several times. Location is perfect for us because we go in and out of Chicago through Midway and it is centrally located for our far flung families. Also easy access to I-55, I-355, I-294 and Rt 83. Hotelappears to be newer. Room always clean and decent size. No fridge but has a coffee pot with coffee and... More

Was this review helpful? Yes
Jill Rinozzi, Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review
8 August 2011

MJV- We are so glad you enjoyed your recent stay at the Marriott Burr Ridge. And you are right; we do offer a GREAT location with easy access to all points of the city. We hope your travels bring you back to the Chicagoland area and you allow us the opportunity to serve you again. Many thanks, Jill Rinozzi Business... More

Sailor6700
Pittsburgh, PA
Senior Reviewer
10 reviews
6 helpful votes
“Comfortable, convenient, clean”
4 of 5 stars Reviewed 30 July 2011

Hotel was located in a planned community setting. Hotel staff was accomodating and pleasant. Hotel was clean and tastefully appointed. My room was clean and bed very comfortable with all the appropriate amenities. There was a $13/day charge for internet. Fitness center and pool/jacuzzi was very nice will good equipment and a high level of cleanliness. Free parking is a... More

Was this review helpful? Yes
Jill Rinozzi, Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review
8 August 2011

Sailor, Thanks for taking the time to share your review of the Marriott Burr Ridge. We sure do appreciate it. So glad you enjoyed the hotel, surroundings and complimentary weekday lobby coffee! Please come back and see us again on your next business trip to Chicago. Warm Regards, Jill Rinozzi Business Travel Sales Manager jill.rinozzi@marriott.com More

elh76
Portland, Oregon
Top Contributor
52 reviews
81 helpful votes
“Far from city, but nice shops/dining nearby”
4 of 5 stars Reviewed 29 July 2011
1
person found this review helpful

I stayed in July 2011 for a business meeting for 3 nights. The hotel was accommodating in the salons where the meetings were held. The room had a great view of the manmade lake, so it was somewhat serene. Only complaint was the room had a strange smell in it, likely due to humidity outside from recent Chicago heatwave. Of... More

Was this review helpful? Yes
Jill Rinozzi, Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review
8 August 2011

ELH- We are delighted to hear you enjoyed your recent stay and meeting at the Marriott Burr Ridge. We are one of the few hotels in the area with windows in the meeting space. It really does make for a great meeting environment. Next time you are here be sure to take advantage of our complimentary area transportation. We'd be... More

KSperl
Columbus, Ohio
1 review
2 helpful votes
“Worst customer service I've ever received”
1 of 5 stars Reviewed 25 July 2011
2
people found this review helpful

Definitely do NOT recommend this hotel for any type of an event. They were completely unaccommodating, broke contracts, disrespected guests and were overall unorganized. Was very disappointed in the way this hotel handled everything, very unprofessional. More

Was this review helpful? Yes
Jill Rinozzi, Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review
2 August 2011

We are very sorry to hear of your recent experience at the Marriott Burr Ridge. We pride ourselves on delivering exceptional service and exceeding our guest's expectations. We have communicated with the main contact for your event who was overall very satisfied with the hotel and service. Kind Regards, Kathy Pauley Catering Sales Manager More

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Marriott Chicago Southwest at Burr Ridge Also Known As

  • Marriott Burr Ridge
  • Burr Ridge Marriott
Address: 1200 Burr Ridge Pkwy, Burr Ridge, IL 60527

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Marriott Chicago Southwest at Burr Ridge
1200 Burr Ridge Pkwy
Burr Ridge, IL 60527
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