We hold a conference each year for about 500 people, and I always use the Double Tree. Last year we had 15 inches of snow, and many of our guests were not able to attend. Those of us that attended couldn't get out for food or to get home for a couple of days. They took care of us like...
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Reviewed 5 August 2011
The is the best Doubletree location that I have stayed at. The staff is incredible! The breakfast and omlette was better thatn most local resturants. The bed is the best that I have ever slept on. The HD TV had a great picture. Definately will stay there everytime I am in Bloomington.
only con: internet access during the day time...
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I had the opportunity to spend two separate weeks at this hotel and the stay was okay. The staff was very nice and attentive. Breakfast was so-so. They did have an omelette cook for one of the mornings, which was nice. The first week that I was there, I stood in a standard room which was nice.There was a second...
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I have stayed at this hotel three times now. It is very comfortable, great staff and overall each stay has been very nice.
If you are in the area, you can't go wrong here.
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Timmy 16,
Thank you for your review. It is nice to see that we continue to strive for excellence with our guests. We appreciate you taking the time and look forward to your return.
Thnaks Again,
Rodney M. Brittain
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whirlpool leaked, lotion was used, lied to by clerk, not given ANYTHING promised in our romance package, way over priced, too many problems to fit here
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Thank you for your response. While negative for us, we do value the feedback as you may agree, sometimes we do not hear everything. We always try to Honor every guest every time, but it seems as we failed in your case. It sounds as we should have handled this much better and ensured your stay to be more enjoyable....
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This is the second time I have stayed at this hotel, and was very satisfied with hotel and staff. Everything was clean and the beds were very comfortable. The only negative I found was the pillows were a little flat, but I am a pillow person. Breakfast had a good selection and the staff did a good job keeping up...
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That is great to hear and hope that you continue to call Doubletree by Hilton your home when traveling to Bloomington! Stay warm this winter and we will see you soon.
Rodney M. Brittain
General Manager
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Bad: This was not worth the money we paid for the room! The pool was freezing cold! Plus, it was filled with several paint chips - I mean, a ton! The next morning, it had been cleaned but they quickly evolved. The shower had mold all the way around the door frame; we were already moved in and exhausted before...
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We want to apologize for your stay. We pride ourselves on always improving and giving our guests the very best from check in to check out. Obviously we failed but want you to know that your review areas have all been repaired. Unfortunately, we had pool damage that caused us to have to drain the pool quickly and we are...
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We stayed one night and were very happy with the accomodations. The hotel was very clean. The room we were in appeared to have been recently remodeled.. The bed and pillows were very comfortable. Breakfast was good and everyone we came into contact with that worked at the hotel was very friendly and helpful.
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We stayed one night, a Sunday, on our way to Florida. The gap between the room door and the door jam was too wide to be considered secure. The entire hotel had the sour smell of a hospital and the hallway had a hint of natural gas. Part of the popcorn ceiling above the shower had previously fallen and the...
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We would like to take the opportunity to thank you for taking your valuable time to help us in our efforts. We do know that we have had several areas of needs and have been working diligently to correct. We are not sure of the hallways but do know that all have been inspected and any challenges corrected.
If possible,...
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I've stayed here several times while visiting relatives. Always pleasant. Very nice accommodations, comfortable beds. Better than average.
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Thank you for your review. It is nice to see that our service and accommodations are meeting your needs while traveling. We pride ourselves on Service Beyond Expectations and truly enjoy sharing reviews with our staff for their dedication to you!
Thank you again and have a happy Holiday season.
Rodney Brittain
General Manager
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