I have stayed at this hotel with family members and guests about six times since it opened several years ago. Being from the Bloomington-Normal area, I love the location of this hotel. I have always had great service and my only complaint is that the last time I tried to get a room on a holiday weekend, all of the...
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Check-in staff - Friendly
Room - Spotless
Airport noise - didn't notice any
Price point - Right on
Location - Could not be better! It is directly across from the airport, which is great for early departures
Stay there again? Absolutely!
Recommend to friends? Already have!
KEEP UP THE GOOD WORK! :)
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This motel has airport shuttle, which is helpful, but was sub par compared to other Holiday Inn Express motels I have stayed at. One night the shower only had luke warm water, and some towels were shabby. They had little fridges, but they weren't on, and they expected the customer to reach around a find a little knob on the...
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I am so sorry that you were not 100% satisfied with our accomodations. We typically always get raving reviews regarding the comfort of our beds. Although it is hard to please everyone on the type of bed that best suits their liking...IHG (InterContinental Hotel Group) did research and beta tested the type of mattress that satisfied the majority of the...
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Stayed 2 nights here based around flights in and out of the nearby airport.
1st night: Everything went rather well. Nice room and met my expectations. Got up in the morning and had luke warm water in the shower. It never did get hot. Not a good thing at 4 in the morning.
2nd night: Got in late and got...
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Thank you for your comments. I attempted to research your reservations to investigate how the room type was not followed through and to also review your billing but I do not have a reservation of the name of Rob Harley.
We would like to resolve this issue with you, therefore if you could kindly contact myself at the property direct...
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My husband and I stayed for one night on 12/29/2011. We were very pleased. Excellent customer service, friendly, clean hotel, and pets allowed. This is our second time we've stayed here and will so again. Thanks for the nice stay!
One very small suggestion... Our room was on the third floor on the same side of the front entrance and...
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My husband & I stayed here for the weekend (Friday-Sun) to spend time with family in Bloomington and were impressed right when we walked in the front door. The hotel looks brand new & very elegant. The hotel staff was friendly & quick to get us checked into our room. We were shocked again when we opened the door to...
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Holiday Inn got it right at their newer hotel across the street from the Bloomington Airport. It is very clean, fresh, has comfortable beds and has up to date decor with soothing color scheme and large flat screen tv. It also has suites. The staff is friendly and the maid service did an excellent job. There are rooms for conferences....
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This Holiday Inn is one of the best I've stayed in! The staff is very friendly and the rooms are clean. It's located in a safe part of town with easy access to main highways and the airport. The attached restaurant is perfect for dinner with the family or a business meeting in the lounge.
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Thank you so much for taking the time to provide feedback. Our entire staff is committed to providing "a great hotel, guests love". Leading by example is our motto for our team of managers of which we have found reflects 100% on the performance and dedication of our entire staff.
We look forward to your return visit!
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I have stayed at the Holiday Inn & Suites Airport in Bloomington, IL twice within the past couple of months (August & October) and have been very pleased with my stay both times! The staff is very friendly, the check-in was very quick and the room was very clean and modern! I would definitely recommend this room to everyone!!
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We are so happy that you are one of our many "repeat" guests. We appreciate and value all of our guests but truly beleive that "repeat" guests and providing exceptional service is what has made our hotel so successful.
We look forward to being your hotel of choice and as always, appreciate the positive feedback.
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Quiet and clean. Staff is friendly. Fitness room is small.
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Great review and we appreciate the comments of our adjoining restaurant, Baxters. We agree our adjoining full service restaurant is amazing. It is very popular with our local market as well as our hotel guests. Infact, we recently had a guest inquire why Baxters was not attached to all Holiday Inn's across the country...as they were so impressed with our...
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