I stayed at this property for one night following Thanksgiving. The room was exceptionally clean--clean in a way that is very uncommon in even the nicest hotels. The heating system is a bit on the loud side, but it did not impact the quality of our night.
The next morning was when the property really shone. We went down to...
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We got a great rate on hotels.com. I didn't know what to expect (due to the amazing deal) but was totally...and pleasantly surprised. It had a beautiful lobby with the smell of choc chip cookies (but they were all gone...as we were a late check in). The room was spacious and clean. It had a large bathroom, sitting room with...
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We selected this hotel as our destination after reading its reviews and were not disappointed. We arrived in the dark, the lady at the front desk was very friendly and helpful. Our room was very neat and clean, beds very comfortable. Seeing we had been traveling and tired we went right to bed and had an excellent nights sleep and...
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Our hometown is Peoria, Illinois, and we always fly into Bloomington and spend a night at this hotel. We have never been disappointed.
We have traveled extensively, and this hotel is the cleanest I have ever seen. From the sinks in the bathrooms, to the coffeemaker; everything is spotless.
The suites are spacious with modern furnishings and comfortable beds.
The...
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It has always been our pleasure having you over at our property. We thrive to be the best in the entire Bloomington/Normal area by exceeding our guest expectations on a consistent basis.
I’m so glad to hear that you had another enjoyable stay with us. I do apologize for the water pressure in the shower, our maintenance team was advised...
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My son and I arrived and their was no one at the desk and I had to wait ten minutes for someone to show up! The lady at the desk quoted me a rate and then I told her I had a coupon and she then said the rate wouuld be more, and quoted a rate of $30 more. We...
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Our entire team at the Country Inn & Suites Bloomington-Airport, IL would like to thank you for your business and for sharing your thoughts about your stay.
I appreciate the concerns you have brought up and addressed them immediately with our staff. While it is hotel policy that guests are required to have drink tickets to enjoy our complimentary beverages,...
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I've never felt compelled to write a review before however I was very impressed with my stay last week at this hotel. The staff were very accommodating and pleasant. The free buffet in the morning was very good as well. We will definitely make this hotel our stay when we visit. We have stayed in just about every hotel in...
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Your time is valuable and I appreciate you writing a review regarding your recent stay at Country Inn & Suites, your home away from home.
Every member of our team takes great pride in their work and delivers the best guest experience in town. Our high expectations for cleanliness, customer service and amenities set us apart from our competitors.
On...
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I wanted a nice place to take my husband for his birthday. We stayed in the King Whirlpool suite. Everything was amazing! The entire building was clean, the room was spacious, the bed was comfortable, the whirlpool tub was just what we wanted. The staff was friendly and breakfast had a nice selection. It was a great quality stay for...
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Thank you for taking the time to write a review regarding your recent stay at the Country Inn & Suites Bloomington-Normal Airport, IL as it was our pleasure to serve you.
I am happy to hear that you had an enjoyable stay at our property where we strive to be the best and have customer service as our top priority....
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Everything was fine besides the white stains on the bed and hair that we found on the sheets. Overall this hotel was great. My only advise to this hotel is if the sheets need to be changed please don't just bring the sheets to the guest and expect us to change them. When we reported the issue to the employee...
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Thank you for taking the time to write a review regarding your recent stay at the Country Inn & Suites Bloomington-Normal Airport, IL. Please accept my apology for the inconvenience which you endured.
Our housekeepers take great pride in their work and this did not meet our usual high standards.
Our front desk agent was able to provide new sheets...
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First, let's start with the good. Overall, this is exactly the kind of hotel that I generally love. The staff was incredibly nice and friendly -- among the best I've seen at the hotels I've stayed at recently. They really made us feel right at home. The breakfast was absolutely delicious. The rooms were clean, comfortable, and quiet. I asked...
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Thank you for taking the time to write a review regarding your recent stay at the Country Inn & Suites Bloomington-Normal Airport, IL. I would like to apologize for the inconvenience with transportation during your stay.
We have underwent a change in management and it could possibly be the reason where some of your calls went unanswered.
We offer complimentary...
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My husband & I stayed here to get away for a night. We stayed in a King Whirlpool room which was nice. Plenty of hot water, we used the jacuzzi twice. Kevin @ the front desk was nice & helpful. I did clean out the jacuzzi a little before we used it to get out any little specks of hair...
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Thank you for taking the time to write a review regarding your recent stay at the Country Inn & Suites Bloomington-Normal Airport, IL.
I am glad to hear you were able to enjoy our King Whirlpool Suite. Unlike other hotels our Whirlpool tub is in the room, separate from the bathroom & is designed to offer comfort, convenience & a...
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