We stayed just one night with one child and we got a suite. The room was a nice size with a small kitchenette in the middle of 2 queen beds. Everything just needs an update, it feels worn out. I would be ok staying there for a short stay, but there are better options in the area for the same...
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jdog99,
Thank you for taking the time and reviewing our hotel. We thank you for your feedback and promise to keep them in mind. It was a pleasure to have you as a guest.
At your service,
Cristo Ortiz-Palafox
General Manager
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We stayed overnight en route to Florida for one night in a room with 2 queens. Pretty much as the photo shows .. a full wall of mirrors. A little unusual, but they did give the illusion of having more space and seemed to help brighten the minimal lighting in the room. Beds were very comfortable, room was quiet and...
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Thank you for your detailed review of our hotel. I certainly apologize for the inconveniences you experienced on your return trip
I was pleased to read that you were able to enjoy your first visit to our hotel.We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I...
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I was excited to see that this was pet friendly hotel, on the website it says pets stay free...they do not they charge you $15 per night. The room smelled of urine and old food, there were dead lady bugs on the desk and on the blanket. The hot water did not last long and the bathroom fan turns on...
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I'm really sorry for your experience and any inconvenience this may of had on your trip. I am unsure what website you were looking on because on all of the sites that I have search next to pet friendly is says there is a pet fee. We do have a $15 non-refundable pet fee for dogs under 22lb and for...
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We stayed here in April of 2010, and had a good experience, so we decided to try it again in February 2012 for an overnight stop on our way to Cincinnati. We were not disappointed. Hotel Staff is friendly and helpful. Rooms are a little spartan (no lamps), but very clean, and beds/pillows are very comfortable. Its right off the...
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D.R,Thank you for you feedback. I'm very glad to hear that your had a good experience on your first visit with us last year and that's the reason you decided to come back this year. I'm also very glad to hear that you found our Ramada staff friendly and helpful. One reason why our returning guest love our hotel is...
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The front desk personnel were very helpful in letting me about amenities within the hotel & ensured me if I needed anything at all, I could come to them. The rooms are maintained extremely well. I'd most definitely stay with this facility & location whenever I am in the area.
Thank you for taking the time and sharing with us your recent experience. My staff and I take great pride in offering the highest quality of customer service to each and every guest that stays at the Ramada Limited.
It was a pleasure to have you as a guest at our hotel and we hope to see you again in...
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Quality service here from the general manager Cristo!
I was booking group sales for a youth sports team. I went to hotels.com and used their "groups services". Ramada Inn Bloomington sent a bid almost immediately. Once I received who to contact & arrange the bid, Cristo was on top of it.
I had to block 10 rooms one day and...
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Thank you for your feedback. It was a pleasure to assist you with your group block. Please keep us in mind if your travels ever bring you back to the Bloomington/Normal Area.
Sincerely,
Cristo Ortiz-Palafox
General Manager
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Excellent for the price if you are by yourself.. The room was immaculately clean and the furniture was very nice. Tiny built in desk, not good for much of anything except setting things down on. The larger, older TV was perched on top of the wardrobe (no built in closet). Perfect for one person if you are primarily just sleeping...
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Thank you for taking the time and sharing with us your recent experience.I'm very glad to hear that you were able to enjoy your stay with us and found your room to be clean. My staff and I take great pride in offering clean and friendly service to each and every guest that stays at the Ramada Limited.I must say...
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Really enjoyed our stay at this Ramada Limited in Bloomington. The staff was very friendly and accommadating. The cookies were excellent! The room was very clean except for some corners. The only bad thing about the room was the bathroom fan - it was extremely loud and sounded like it was malfunctioning. The shower was wonderful with lots of hot...
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Thank you for taking the time and sharing with us your recent experience. My staff and I take great pride in offering the highest quality of customer service to each and every guest that stays at the Ramada Limited.I am very sorry about the bathroom fan being extremely loud. I have asked my maintenance manager to check all guest bathroom...
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Stayed here just before Thanksgiving, made a reservation for a 30 day stay for business. Little did I know,and without any concern for the length of my stay. the hotel posted a notice that the hotel was starting construction on the roof...starting ASAP (Monday).
I endured the hammering,the nails all over the parking lot, the loud (I don't give a...
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Thank you for taking the time and providing us with your feedback. I am very sorry that you were disappointed with your stay. As we informed all of our guest that week we were not informed about the construction on the roof until within 24hrs. Please accept my sincerest apologies in this matter. I hope that we can provided you...
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