I was sent here by my employer and stayed in the Government rooms. Often-times they are not updated and a little dowdy. This room was updated with a modern decor in a quiet location towards the back of the property. There is a very good choice of cable channels in this hotel, actually better than any other property I've stayed... More

We stayed here for a couple of nights over Memorial Day weekend. The property is very well maintained and the rooms are nicely decorated. Their breakfast buffet is great with scrambled eggs, meats, biscuits and gravy, French toast, etc. The Staff was very friendly and helpful. We had three rooms for our family and they were able to get us... More

We have stayed at 2 different Best Western PLUS hotels that were great however this one was very disappointing...This was an "OLD" hotel - I guess with new carpet & paint Best Western thought they could call it a "Plus" :( I will say the Customer Service was outstanding - Feel we must mention Kelly - she puts the "Plus"... More

This hotel met my expectations for the stay, the price and the location. I will say that they were very accommodating in service. Their convention center is large for a small-town hotel, But somewhat noisy. If you're planning on swimming, plan on a very hot pool. The fitness room is just okay and small. Decent free breakfast, but not very... More

I am staying at the Best Western “Plus” I am highly disappointed: One of the reasons for staying here is the “fitness Center’ • 4 of the 5 cardio machines have an issue, either the machine does not function and/or the TV on the machine does not work • There is no water in the dispenser • The desk staff... More

I'm pleased to say that the customer service I received while staying in this hotel was great. I travel for business and the desk chair had a broken ram on it, I mentioned it to the clerk and within minutes I had a new chair!! The bed was comfortable, the room clean and above all quiet!! The only negative thing... More

We stayed one night on our way to Seattle. We arrived without a reservation because we weren't sure how far we were going to drive that day. From the moment we checked in until we departed in the morning, we felt like appreciated guests. Upon check in, we were provided with a voucher for a drink in the lounge and... More

I travel to Coeur d Alene frequently for business and love the best western. The girl that works the front desk in the day, Jenna, is so friendly and genuinely concerned about customers needs. One of the bartenders (I don't know her name because she doesn't wear a name tag) is very friendly and nice but the other is rude... More