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All 9 Union City hotels »

BEST WESTERN Union City Inn & Suites

2.5 of 5
6743 Shannon Parkway, Union City, GA 30291 (Formerly Baymont Inn and Suites)
Hotel amenities
Ranked #3 of 9 hotels in Union City
3.0 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    7
    3
    1
    2
    6
Date Rating
Kate T
London, England, United Kingdom
Reviewer
5 reviews
1 helpful vote
1 of 5 stars Reviewed 7 February 2012 NEW
1
person found this review helpful

The hotel has a serious health and safety problem which they have ignored. The manager pretended not to know about the issue that I complaind about and was keen to brush this away. Although promises were made to investigate, nothing has been done. The attitude seems to be : Ignore the customer, and hopefully they will go away quietly. The... More

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vasport
Suffolk, Virginia
Reviewer
3 reviews
5 of 5 stars Reviewed 19 December 2011

We were booked at another hotel in the area, but did not want to stay due to Very bad Service. We stopped in at the Best Western, and were welcomed by Lisa. Because of her great hospitality and fantastic attitude, we chose to stay at the Best Western, we were very happy with our stay, due to her great service... More

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Hines72
Peachtree City, Ga
1 review
5 of 5 stars Reviewed 11 November 2011

If you want a convenient place for the family to relax in this is it. The staff was helpful in every way throughout the entire stay. The room was very clean and I slept as well as I do at home. There was plenty of shopping and food within walking distance. The mall near this location was closed, but I... More

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abbe65
Marrero, Louisiana
Reviewer
3 reviews
1 helpful vote
2 of 5 stars Reviewed 5 November 2011

We booked this hotel according to what businesses were in the area that the hotel's website listed. When we got there the mall and restaurants were no longer open and the hotel clerk said they had been closed. I told her they should take the info off the websited and she agreed - did not know why it was still... More

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judith r
riverdale, ga
1 review
1 of 5 stars Reviewed 3 November 2011

If one finds himself in need of a room, under any circumstances, don't go to the union city location. I slept in a chair with a sheet wrapped over it due to bed being filthy; stains on sheets, pillow cases, dingy, dirty towels, etc. The hallways have sinkholes! Never in my life has i seen such Filth...I have pics to... More

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tina m
moncton
2 reviews
5 of 5 stars Reviewed 7 September 2011

we love going to atlanta for the big race. This hotel was great. Very close to the airport. 5 minute walk to a super wal-mart. Since the race was delayed,the staff was more than helpfull rebooking for an extra night at the same rate we had gotten thru a online travel agent. The room was very spacious and clean. We... More

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General Manager, General Manager at BEST WESTERN Union City Inn & Suites, responded to this review
9 September 2011

Dear Guest, Thank you for your time to share your experience regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Michelle H
New Smyrna Beach, Florida
Reviewer
3 reviews
1 of 5 stars Reviewed 6 September 2011

Checked in at 2:30 - No towels or wash cloths in the room. Had to request twice. Was told "they are still doing laundry". Finally got them more than an hour later and it was not enough for the 3 persons in the room. I requested the remaining and the staffer apparently did not understand English because we never got... More

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General Manager, General Manager at BEST WESTERN Union City Inn & Suites, responded to this review
9 September 2011

Dear Michelle, First of all I would like to thank you for sharing your experience since we always love feedback from our guest and On behalf of our entire team, I would like to apologize for not exceeding your expectations. According to our record you book the room online with a 3rd party website for 2 Queen Size bed Smoking... More

flgatorgirl
NSB FL & BR GA
Senior Reviewer
10 reviews
38 helpful votes
3 of 5 stars Reviewed 24 July 2011

We stayed here for a family event at a nearby retirement center. We arrived for check in around 11PM to find loud obnoxious rap music blaring at the pool and a weird security window cage type set up at the front entry. We had to be buzzed in. The parking area on the side near our room was up against... More

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James1Traveler
Fort Smith, Arkansas
1 review
5 of 5 stars Reviewed 22 May 2011

The staff at this hotel was overly accommodating! I was helped my front desk manager Cecil (sp) she told me about the best local restaurants and where I could go to pick up an additional piece of luggage when mine broke! I was a little late for breakfast and the staff went in the back and scrambled me up something... More

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rhondah67
Bowie, Maryland
1 review
5 of 5 stars Reviewed 22 March 2011

As soon as we arrived we received a warm greeting by the front desk employee, after a long drive we knew we were in the right place! This hotel is clean and well kept, friendly people and located close to the interstate and still very quiet. Breakfast was good with lots to offer for everyone. The room was large and... More

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BEST WESTERN Union City Inn & Suites Also Known As

  • Best Western Union City
  • Union City Best Western
Address: 6743 Shannon Parkway, Union City, GA 30291 (Formerly Baymont Inn and Suites)

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BEST WESTERN Union City Inn & Suites
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