First let me say, I have stayed at this property for many years, at least 20 times. Every year this property looks more tired, often showing substantial signs of wear. For a "full service" Hilton property this one needs some investments pumped in. The room I had this last time was horrible and not in line with my expectations....bathroom was... More

We stayed at this hotel for 1 night and had our car stolen from the parking lot. Manager was nice but when we asked if the shuttle could take us to pick up a rental car, we were told we could pay $70 for a taxi. I looked up this area tonight and found out the crime rate in Norcross... More

I stayed here for 3 nights for a business trip this week and I was shocked that this is a Hilton. The lobby is dated, but clean - however I quickly learned the rooms do not compare. I was on the 4th floor (423) originally, but after walking in my room and discovering blood on the bathroom door and hair... More

I am staying here for business, and this is a nice hotel. The staff is very friendly. The room is standard hotel room, but mostly modern, very clean and comfortable. There are a few things which date the hotel, such as the old fashioned thermostats that just show "Warm" and "Cold" and not a temperature, but it works so who... More

Our family landed here after a miserable stay at another area hotel. From the moment we stepped into the Hilton Atlanta NE we were treated extremely well by all the staff. They were very courteous & professional. The rooms are quite nice & certainly adequate for our needs. Beds are comfortable & bathroom is spacious. Our kids just moved to... More

I made this reservation 3 months before our stay. I requested a fridge for the room but when we arrived we were told that they were only available for sure for the suites, others had to wait and see if one would be available . I went to the maintenience staff and requested one. I also wrote out a note... More

The outside of the property is lovely. Very pretty building in a quiet area with little to no road noise. The lobby is small. We were here for a gaming tournament, along with a dog show and another function. So, it was a full house. I was on the third floor, and the first thing that I noticed was the... More

So where do I start... The ONLY decent thing about this place was the young lady at the check-in. After that...downhill fast. Here we go: I stayed on the 3rd floor. As I was walking the corridor to my room, I heard this very loud noise that sounded like a monster vacuum cleaner. It was actually the air vents at... More

I guess there's nothing the hotel can do about its clientele, but be aware that many of them are loud and inconsiderate. I'm in my room on the third floor as I write (11 pm on a Friday night), and other guests are talking loudly, slamming doors, and shouting to each other up and down the hall. The desk staff... More