May family stayed in the Castle Inn in December, and we thoroughly enjoyed our visit. I was a little nervous about making reservations after some of the reviews, but I am so glad I took a chance. We stayed in room 211, and I couldn't have been more pleased. My 5-year-old felt like a princess staying in a castle. The... more

Booked room in October, just finished my stay (12/26-12/29). First off, I was not told I would be charged for the entire stay in advance (found out on my November CC statement) and was not told that there would be an extra $10.00 per day charge for my 9 year old son (which they charged me for at check-in). With... more

My husband and I just got back from Helen and we stayed at the Castle Inn. Let me start by saying that the hotel is not correctly represented on their website. When we arrived at the offsite location to check in they didn't have our reservation correct. They had my name and the price of the room wrong. When I... more

I had to cancel my reservation with several weeks notice, and got charged $35 for cancelling. Frankly, that is shocking enough to me to figure I'd best drop a note and warn folks. more

I have stayed at the Castle Inn before and was surprised at what a wondeful stay we had again. The hotel was right in the center of everything and the river was beautiful from our balcony. We will return and suggest everyone stay there. Thanks,Susan more

My husband and I stayed at the Castle Inn September 2-3, 2006. We arrived late in the afternoon. You have to go directly to the property management site to pick up your keys. They told us that they provided parking behind the Inn. They did, but only 14 spaces. We were told that if their parking lot was full, that... more

Helen was a little busier and more commercial than I expected. Plus everything closes at 10 pm in the off season. So staying there was not as nice as I had hoped. Our room at the Castle Inn was very nicely decorated and very clean. However, it's not really an Inn, but a vacation rental- meaning that the office where... more

My husband and I went here on our honeymoon about 7 years ago, however we didn't stay at the Castle Inn, but to celebrate our 7 years together we went back for a reunion. We ended up staying at the Castle Inn located right in the middle of downtown Helen. It was so romantic overlooking the river and the lights... more