This is my first time in a Hyatt Place and think the concept is amazing. The ability to plug my computer into the TV and use my DVD player to watch my own movies without having to pay ridiculous prices made my long week enjoyable. The staff was great. The breakfast was simple, but good. The coffee in the lobby... more

I had some issues with my room, however with my company covering the bill, and being too busy to bother doing anything about it I sucked it up, altho I did bring the issues to the hotel's attention when I checked out. They did contact me and assure me they were going to resolve the issues. The staff was very... more

Great hotel with extremely comfortable beds. The bathroom was rather small but the rooms were very roomy. I really liked the decor of the room, very different from other hotels. more

I visit my sister and her family every other month...this is my new favorite, primarily due to location. I know Atlanta fairly well...I usually stay near a mall - either Perimeter or Gwinnett. Although I have two favorites in the Perimeter Mall area, the Hyatt Place is my favorite in the Gwinnett Mall area. The hotel is very clean. The... more

My husband and I had reservations at this hotel for several months, and we arrived with confirmation in hand - only to be told that the people in front of us had gotten the last available room. Please understand that this was told in a very dismissive manner by the front desk clerk. His attitude deteriorated when questioned about what... more

When you fly into Atlanta and stay in the hotel you expect the room to have; 1. a working fridge 2. TV remote control to work "all the time" 3. hair shampoo and conditioner 4. just coffee and no creamer or sugar The fridge did not keep my water cold, even though the fridge was running and I tried to... more

My husband and I just stayed at this hotel from 10/24-10/26 as we were there for the weekend to see Weezer!! The hotel location is great. Right off the highway, pretty much on restaurant row. It's right next door to a huge mall. Our purpose was to be close to the Gwinnet Arena which was about 8 minutes down the... more

Had to be in this area on business. I did self check in b/c the guy at front looked busy helping someone else. It was very easy and efficient. My room smelled, like stale cheetos or something, not sure. But I was so tired and only was staying one night. The AC was loud, I slept with ear plugs. It... more

I booked a smoking room on the hotel website. Smoking rooms were listed as available. When I arrived, I was told that the entire hotel was non-smoking. My room was non-refundable after 72 hours so I could not move to a different hotel. The desk clerk said that all hotels in Gwinnett Co. had a smoking ban - I can... more