I have been travelling with groups of teenagers for sixteen years. Planning a a trip for a small group can lead to a disaster upon arrival. This is my second year at this hotel and I cannot offer praise strong enough. The facility is an older hotel but has been tremendously updated and all rennovations have been directed to customer...
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Great service, Shane at the front was very friendly an extremely helpful
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Assistant Manager Shane Beesley was extremely helpful. Warm, very welcoming, and quick to call for directions for me so that I could drive my friend to the bus station. When my wife and I arrived, Shane gave us a larger room than we had originally booked. The accommodations were very comfortable. All in all, a very pleasurable experience. We will...
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Dear John H.,Thank you for taking the time to give us a review.I appreciate your kind words regarding my assistant.I'm thankful that you enjoyed the accomodations at our hotel.It is our hope that you will give us another opportunity to serve you.Again,thank you.
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I just wanted to write a short review of the work of Ms. Shane Beesley, Asst Mgr of the above hotel. During late November of the past 2 years, I have spent several nights there and have found Ms. Beesley to be an incredible, welcoming host. Although she works such long hours that she seems to live there, Ms. Beesley...
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Dear Tim N.,Thank you for taking time out of your busy schedule to write a review.I appreciate you acknowledging the customer service level of my assistant.We appreciate that you chose to stay at our hotel.We look forward to seeing you again whenever you return to Columbus.Thank you.
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I was first introduced to Howard Johnson Inn and Suites at Columbus, GA when I did long term stays on business trips (3-5 day lodges) while in Columbus. While I continue to do this once or twice a year I now also stay here for family occassions when visting my daughter who is at CSU. The lodgings have always been...
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Dear Mr.R.Dunham,Thank you for taking the time to give us a review.First of all,thank you for your dedication to our hotel.We know you have many choices of hotels to choose from and we 're delighted that you chose us.Again,thank you for completing the survey and if we can be of any assistance to you,don't hesitate to contact us.
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The Asst Mgr, Shane Beesley, was one of the most cheerful, welcoming, and customer service oriented desk clerks we have experienced in a long time. She had wonderful "people skills" and it made all the difference. So often lower-cost hotels/motels have clerks that obviously hate their jobs and would rather not have to talk to people -- no interest whatsoever...
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Dear Nancy O.,Thank you for taking time out of your busy schedule to respond on the Trip Advisor Review.Thank you for all your kind words regarding the assistant general manager.I assure you that the matter will addressed with the Housekeeping department regarding the bathroom.Please accept my sincerest apologies in this matter.I hope you will give us the opportunity to regain...
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every time i come to hojo in columbus i get gretted by shane, the most wonderfull lady. she gives me the best deals on rooms, and makes me feel welcome. recently at a stay she told me about a local concert in the park, i went to that and had the best time with all of my friends. thank you...
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Hello Great Military,
Thank you for taking the time to complete a Trip Advisor Survey, please know that your feedback is extremely valuable to us and we will utilize our respond by continuning to focus on making each and every guest experience a wonderful one. We appreciate the kind words concerning our staff, because they are genuinely happy to take...
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Shana the front desk clerk was truly amazing!!!! She went over and above to make sure all our accommodations were to our liking. Everyone else at the hotel was friendly also. Definitely would stay there again!!!
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Dear Robyn,We really appeciate you taking the time out of your schedule to write a review regarding your recent stay at our hotel.We take pride in extending our southern hospitality to all guests.We appreciate your kind words acknowledging our staff's customer service and we will continue to do everything possible to create an enjoyable experience for all of our guests.We...
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Our visit was for my son graduating from Fort Benning,Ga. Upon arrival, we had no idea where and how to get to our destination, so we called from our cell phone, and they had given directions and we arrived without any complications. We had gotten there an hour early, and they had no problems with us checking in that early....
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Dear Ken K.,Thank you for taking the time out of your busy schedule to complete a review.Congradulations on your son's graduation from Fort Benning.Also,it was our pleasure to make sure you received explicit driving directions to the Howard Johnson.It was our pleasure to assist you in an early checkin after a long trip.We hope to see you again if you...
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My stay at the Columbus Ho-Jo was great. The rooms are litle outdated and nothing to brag about but what makes this place was the service. Front desk was very nice! She was always wearing a smile and had a great sense of humor. The Head Housekeep (I think her name was Geraldine) was a hoot. She was VERY kind...
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Dear Mr. Scott, thank you for choosing the Howard Johnson as your resting place while in Columbus Georgia, we can not thank you enough for your feedback concerning our facilities and we will utilitze your comments by continuning to focus on making each and every guest experience the best it can be. Again, thank you for making our hotel your...
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