I made three trips to visit my son processing through OCS for a total of 17 days. The Manager and the staff assisted my family above and beyond what was required. They assisted my father with handicap shower and seat. They provided a US flag so that we could hold a private family administration of Oath of Office. They were... More

I travel to Columbus, at minimum, 3 times per week. I am so happy to have discovered this hotel. The management and staff could not be more helpful and friendly. Mike, the GM, has me and my dog on a first name basis. The staff knows my preferences and does everything to satisfy their guests. They have offered to walk... More

(We actually stayed for 8 nights in August 2010, but the date selector only goes back to September 2010.) My favorite part of our stay at this hotel was the genuine, warm welcome we received from Britney upon checking in. We drove from St. Louis, MO to Columbus, GA that day (~700 miles) and Britney's bubbly reception was very refreshing.... More

I stayed here three nights last week. My room was clean and spacious. I saw a little wear and tear, but nothing to cause concern. There was plenty of parking and it appears there were a lot of guests staying at the hotel based on the number of cars in the parking lot. I'm picky, so the receptions on the... More

The rooms are huge, breakfast is awesome, social hour is like dinner, but most of all the staff is sooo friendly and accomodating! The manager, Mike Donnely, goes the extra mile for his guests. This is not the biggest, newest, or fanciest Residence Inn that I've stayed at, but, in my opinion, it's the best because of the people who... More

I had a very comfortable stay at this hotel. I was here on business and so it was great to have free internet. The room was huge (too big for one person) and the bed was comfortable. The popcorn was a nice touch! The best thing about this hotel was the breakfast!! I ate my heart out. They also had... More

On a business trip to the States I was lucky enough to stay here with colleagues for almost 3 weeks. A long period like this is a real test for hotels and the staff and facilities of this hotel were found perfect in everyway. There was a superb balance between relaxed friendliness and professional efficiency. We had a multitude of... More

I find it almost impossible to sleep in hotel rooms because the beds are so hard, but I loved the bed in my room. It was very comfortable. Soft but firm if you know what I mean. I sleep on my side, so I need my bed to be a little soft so it doesn't kill my shoulders. The room... More

The pros: Decent location Kind staff The cons: This place smells really awful, about every 10 feet is a different unpleasant smell. I know this is a pet friendly hotel, but seriously, I preferred when hotels allowed smoking to this. The linens were stained The furnishings were really past their prime Every room seemed to be having one problem or... More