I booked my room at this hotel through Stay123.com. I did this because I was given 14 days free parking with one nights stay. When I checked into the hotel I was charged $8.00 more than the contracted price. I was promised that the mistake would be corrected within two weeks. A few days later rather than crediting my account,...
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I loved this hotel. I had an unexpected flight layover and was disappointed I had to miss a portion of my vacation. However, this hotel made it bearable. The staff was accommodating and friendly. The free hot breakfast was welcome and the room was clean and adequate. I had a good night rest and enjoyed my stay.
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Thank you for your terrific review! Come stay in Atlanta for a few nights and our friendly staff will be more than happy to print out directions to any of Atlanta's wonderful attractions. Our shuttle service can take you to and from the Airport, where you may catch the Marta train to any destination in downtown Atlanta! We hope to...
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Sketchy neighborhood but nice hotel. Greeted by a very nice and eager desk clerk. The room was clean, but a little worn. Great for a single night stay!
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Thank you for your review, sir! Next time you stay with us please let our shuttle take you to one of our area's restaurant! There's always something to do in Atlanta!! Our friendly staff will be more than happy to print you directions to any local attractions. Hope to see you soon!!!!
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I booked this hotel because I love Choice Hotel properties. I was sorely mistaken on this one. My room was non smoking but still smelled strange. The bathtub had a big curly hair in it, yuck! The next morning when I went down to breakfast I grabbed an orange out of the fruit bowl only to find it GREEN and...
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We are terribly sorry for your experience at this property. This is completely unacceptable and we are making changes fast. We have revamped our breakfast area and improved our housekeeping policies.Thank you for giving us your feedback!!!
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I travel through ATL all the time and can say that Alexis and Monique the two new managers have turned this property around. They are courteous and beyond helpful. If you are traveling through ATL and need a clean room for a fair price close to the airport, you cant beat this property.
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Thank you for your awesome review!!! It is our goal to ensure all our guests are treated courtously and helped beyond need. We hope to see you soon!!!!
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I would like to compliment the management and staff at the Comfort Inn in College Park, GA. located near the Atlanta Airport, South side. They were not only very pleasant, but extremely helpful, and very accomidating to our needs. We were in Georgia because of my son's graduation from Basic Training in Fort Benning, our first time in your beautiful...
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Thank you for your wonderful review!!!! You must come back and visit Atlanta!!! There's so much more to do!!! There's actually a shopping area few miles away that our shuttle service will be more than happy to pick you up and drop you off. The Camp Creek Marketplace is wonderfully new with many shops and restaurants! Hope to see you...
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Ok, let me start by saying I have stayed at many Comfort Inns with little or no incident. This hotel is nasty! It looks like it could use a good cleaning. Becasue I had a friends and family discount, I stayed. The area is in a seedy part of town. The rooms were dank and small. But the real reason...
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Thank you for your review! You are absolutely right. Your stay experience is completely unacceptable!!! We have taken the steps to improve our standards!!! Please come stay with us and let us show you that improving your experience is our goal!
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I was recently visiting Atlanta and checked into Comfort Inn & Suites(2450 Old National Parkway, College Park GA; 404-684-9898) on a Sunday night. I checked in with a Visa Debit card. I checked in with no luggage. I got two debit card bills and after talking with a front desk lady on the phone she said it was because the...
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We send you our deepest apologies!!! This is unacceptable practice and it will never happen again!!! Please come stay with us courtesy of our new management. We would like for you to experience our new management team. Let us show you that we truly value your business, time, and money!!!!
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Chose this hotel due to it's proximity to the airport and free airport shuttle. Room was dirty, tv didn't work and hotel is a questionable part of town.
When I asked the front desk clerk if an ATM was available on the premisis she laughed and said "oh no, we cannot have an ATM here, not in this part of...
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We apologize for your stay!!! Thank you for your feedback!!! The new management team has trained the front desk staff to be pleasantly accomidating. Our shuttle service will happily take you to and from any of our local restaurants. We have built relationships to where they happily anticipate your arrival for lunch/dinner. No worries for breakfast! That you must enjoy...
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I stayed at this property recently overnight while waiting for flight at the Atlanta Airport. The staff was very pleasant, the prices were very reasonable and the rooms were clean. What more can you ask for... I have stayed at other Airport properties in the same area and some of them leave a lot to be desired.
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