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BEST WESTERN Garden Inn & Suites

5663 Highway 20 NE, I-75 at Exit 290, Cartersville, GA 30121
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BEST WESTERN Garden Inn & Suites
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11 traveller photos
Ranked #2 of 22 hotels in Cartersville
4.0 of 5 stars 47 Reviews
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47 reviews from our community

    Trip type
Traveller rating
    24
    16
    3
    0
    4
Date Rating
Charles F
Marietta, GA
1 review
“Great Staff / Excellent Bed”
4 of 5 stars Reviewed 13 February 2012 NEW

Darmesh and his staff were very welcoming and helpful. The Inn was clean and comfortable. The bed was very comfortable and I got good sleep. I will stay here again. More

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Chelsea D
Lafayette, Indiana
Contributor
11 reviews
2 helpful votes
“Amazing bed”
4 of 5 stars Reviewed 26 January 2012

Normally do not comment but would like to say- the bed in our room was one of the most comfortable beds have ever slept in! We could not locate any tag on the mattress so unsure of the brand. Patel and his staff were very kind and helpful by providing local restaurant information. Look forward to sleeping here again on... More

Was this review helpful? Yes
Patel Dharmesh, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
2 February 2012

Thank you for your kind review and taking the time to post it. We look forward to seeing you on your return visit. More

cajahart
Sparta, Tennessee
1 review
“Garden Inn &Suites”
5 of 5 stars Reviewed 20 January 2012

We always stay at a Best Western. This one had a very pleasent staff. Very clean rooms and very quiet. More

Was this review helpful? Yes
Patel Dharmesh, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
21 January 2012

Thank you very much for taking the time to post your review and also for choosing Best Western Garden Inn & Suites for your stay over. We look forward to accomodating you and your guests next visit. More

Mamisy
Blenheim, Canada
Reviewer
3 reviews
3 helpful votes
“Good Overnight Stay”
3 of 5 stars Reviewed 17 January 2012

Driving south to Florida, we had pretty much reached our limit after 12 hours. We have had good experiences in the past with Best Western. The receptionist (male) at the front desk was very informative and helpful. The room was clean and looked to be updated, beds were comfortable, TV worked, shower was hot. If there is a complaint it... More

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Patel Dharmesh, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
18 January 2012

Thank you for taking the time to post your review in regard to your recent stay. I do apologize that you did not find our breakfast accomodating and am at the same time a little confused. Our breakfast menu consists of more than cereals, we also serve fresh scrambled eggs, gravy & biscuits, fresh Belgian waffles, bagels, pastries, fruit muffins,... More

jakesteed
Atlanta, Georgia
1 review
1 helpful vote
“Get money off your bill”
1 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

So I stayed here and should have stayed somewhere else. To sum it up, you get what you pay for - and I knew I was getting a lower tier branded hotel for the money. It was just me, so I decided to go a little cheaper. The hotel actually isn't bad, but it sits right next to a run... More

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Patel Dharmesh, Manager at BEST WESTERN Garden Inn & Suites, responded to this review
18 January 2012

I am sorry that you felt this way about our property, but all the reviews that a guest post on tripadvisor are their own opinion. We do not give incentives to the guest to post the reviews. Is there anyway possible I would be able to get the guest info. we do not a guest with this rate staying with... More

erongers
Hobart, Indiana
Senior Reviewer
6 reviews
2 helpful votes
“Go down the road to the Quality Inn in Cartersville.”
1 of 5 stars Reviewed 3 January 2012

My husband & I stopped to check in at the Best Western Garden Inn & Suites on our way home from a trip to Florida. We had seen a billboard on Highway 75 advertising a special rate for rooms at this Hotel, and asked about that rate. The desk clerk started raising her voice at us, saying if we think... More

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Patel Dharmesh, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review
6 January 2012

We apologize for your inconvenience and upon review of the matter and speaking with the desk clerk, she was very apologetic about her behaviour. The clerk has been repremanded, this is not who we are. Please allow us to rectify the situation by offering you a "Complimentary" accomodation in the near future. Please present a copy of this to redeem... More

John W
Fenton, Missouri
1 review
“Return trip from Cruise - 2011”
5 of 5 stars Reviewed 28 December 2011

The hotel rooms were very large and had plenty of room. James Ellington was very friendly and helpful. The breakfast, with eggs, biscuts and gravy, etc was fantastic. More

Was this review helpful? Yes
Patel Dharmesh, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review
6 January 2012

Thank you for taking the time to post a review of our property based on your recent stay. Looking forward to seeing you next trip. More

HaughtMary
Columbus, Ohio
1 review
1 helpful vote
“Great overnight stay”
5 of 5 stars Reviewed 26 December 2011
1
person found this review helpful

We stayed overnight. The room was large and we got a better rate by booking online using the online rate. We booked our room an hour before checking in and we got a better rate. Sadly James Ellington no longer works there. FYI the pillows were too fluffy for us. We are those weirdos that like a flat pillow. More

Was this review helpful? Yes
Patel Dharmesh, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
7 January 2012

Thank you for a great review. We look forward to being here for you on your next trip. More

patrickh52
Kalamazoo, Michigan
1 review
“Great Place to Stay”
4 of 5 stars Reviewed 29 November 2011

Great rates for a great room. James was very friendly and helpful. More

Was this review helpful? Yes
Patel Dharmesh, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
9 December 2011

Thank you for taking the time to send in your review for recent stay at our property. We look forward to a return stay soon. Best Wishes! More

Jody H
Grand Ridge, IL
1 review
“Overall experience”
4 of 5 stars Reviewed 28 November 2011

Very clean good rates on rooms and front desk was lots of help. More

Was this review helpful? Yes
Patel Dharmesh, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review
9 December 2011

We were glad to provide you the service you deserve. Thank you for your recent stay and taking the time to send in your review of our property. See you again soon! More

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BEST WESTERN Garden Inn & Suites Also Known As

  • Best Western Cartersville
  • Cartersville Best Western
Address: 5663 Highway 20 NE, I-75 at Exit 290, Cartersville, GA 30121

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BEST WESTERN Garden Inn & Suites
5663 Highway 20 NE I-75 at Exit 290
Cartersville, GA 30121
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