The lady working the front desk was one of the most unfriendly people I've ever experienced. The hotel cancelled my reservation without informing me, even though I had multiple confirmations from my travel company that everything was ok. I understand, mistakes happen, but after explaining the issue to her, she did not seem to care at all, admitted they could...
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First, I would like to respond by stating that we do not hold any reservation from any customer, travel agency, or corporate that is guaranteed with a bad credit card. It is also ironic that you change the story, i.e. adding poor quality to this review, on any channel that you give a review on. Simply put, we treat our...
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