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All 34 West Palm Beach hotels »

DoubleTree by Hilton Hotel West Palm Beach Airport

3.0 of 5
1808 South Australian Avenue, West Palm Beach, FL 33409
Hotel amenities
DoubleTree by Hilton Hotel West Palm Beach Airport
4.0 of 5 stars 84 Reviews
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84 reviews from our community

    Trip type
Traveller rating
    36
    17
    12
    14
    5
Date Rating
Boston, Massachusetts
Top Contributor
51 reviews 51 reviews
Reviews in 23 cities Reviews in 23 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 27 May 2012 NEW

Very comfortable rooms. The Suites make for a pleasant and roomy experience while doing business. The hotel restaurant is only adequate. However the shuttle service to and from "City Place" made it convenient to enjoy a fine dining experience at Ruth Chris and a fine shopping experience. The Airport Shuttle was very convenient. Looking for a comfortable room for a... More

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Des Moines, Iowa
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 21 May 2012

My cousin & I were here for four nights last week & were very pleased. The hotel was very clean & the staff was very friendly & helpful. We went to the bar inside the hotel a couple times during our stay & the prices are very reasonable much like a regular restaurant. Not overinflated. Our room was great too.... More

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Andover, Minnesota
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 13 May 2012

It started off horrible...over a 45 min wait for a shuttle that never showed :( but then Guilda not only apologized, but upgraded my room and included breakfast. I really felt that not only did she mean the apology, but she valued me as a guest. Because of her I stayed the rest of the week, even when my employer... More

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See 3 more reviews by Kay P for West Palm Beach
Atlanta, Georgia
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 23 April 2012
2
people found this review helpful

We were surprised to find a Doubletree for such a low rate, but found that it did not meet our expectations based on other Doubletree locations. The hotel is older and they have tried to make the best of the fixtures & fittings, but it is a little tired. We had a problem with A/C not working in our room... More

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00jayp00, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review
25 April 2012

Dear AmeriCaz, Please allow me to apologize for these unacceptable inconveniences you experienced during your recent stay with us. You are absolutely correct, my staff did not perform to the level I expect of them when this room was inspected. I can assure you that I will be reviewing our inspection standards with the apropriate staff immediately. We will also... More

Charlottesville, Virginia
Senior Contributor
24 reviews 24 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 18 April 2012

Nice hotel! Breakfast was included in my rate, and having eggs cooked to order-mmmm! The captive swans are really unique. Would stay there agaain, no question

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Plano, Texas
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 14 April 2012
1
person found this review helpful

I try to stay at Hilton properties exclusively and this may be the worst I've been to. Because of my Hilton Honors level my room was upgraded. The room was very large but the toilet was very dirty, the light on the ceiling was about to fall off, one of the 2 lights above the sink was burned out and... More

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00jayp00, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review
19 April 2012

Dear BBenton, Please accept my sincerest apologies for this unacceptable experience. I have looked into this to find out how this could have possibly happened. I checked the maintenance log for the date these issues were reported during your stay and found out that this room was put out of service by maintenance for PM (preventative maintenance) work to be... More

Atlanta, GA
Top Contributor
65 reviews 65 reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 April 2012 via mobile

This is a nice place for business travel - clean, safe, convenient to airport and downtown. There are not a lot of amenities but it's fine for a few days of a business trip. Nice staff and no complaints during my stay other than a very noisy air conditioning unit. I was told they were being replaced soon.

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See 2 more reviews by Lazonia for West Palm Beach
sydney
Contributor
17 reviews 17 reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 24 March 2012

This was my first experience of staying at a Doubletree so perhaps I had unrealistic expectations - however the standard of this hotel is way below even the most basic Hilton property. For over $200 night I expected more than a tired 2 star motel on the freeway with almost no amenities. The hotel is between an office park on... More

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00jayp00, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review
26 March 2012

Dear Umgeni, I am terribly sorry that you did not enjoy your recent stay with us. Your expectations were definitely not unrealistic, a clean, safe, comfortable Hotel is what you should expect from the DoubleTree brand. I only wish the beach was closer than 3.5 miles and we had more amenities to offer you in addition to our pool and... More

Atlanta, GA
Senior Contributor
40 reviews 40 reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 11 March 2012
1
person found this review helpful

Hotel is located close to the airport and to downtown for those there on business. It is your average Doubletree with the cookie at check-in and clean, comfortable rooms. The buffet breakfast was good and there was plenty. The parking was well lit and safe. Not sure what the other reviews were talking about. My room was on the side... More

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See 2 more reviews by Bulldog1982 for West Palm Beach
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 February 2012 via mobile
2
people found this review helpful

As soon as my fiance and I got there we were greeted with exceptional customer service and the best chocolate chip cookie you'll ever eat. When we got to the room as layed on the bed... Heaven! One of the managers Harland was very nice & helpful. We will be staying there again!

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Additional Information about DoubleTree by Hilton Hotel West Palm Beach Airport

  • Doubletree West Palm Beach
  • West Palm Beach Doubletree
Address: 1808 South Australian Avenue, West Palm Beach, FL 33409
Price range (per night):* INR5,592 - 18,677

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