I have been a devoted user of Hilton Garden Inns with 30+ stays a year. This was a new hotel and it appears that Hilton has failed to have acoustic standards for its franchisees or is failing to enforce standards. Every time someone in an adjoining room (couldn't tell whether was next to or above my room) ran water or... more

We stayed here the night before flying out the next morning. Everything about this stay was great. Check is was fast, staff was accommodating, even arranging the shuttle to pick up at the car return to go back to the hotel. The shuttle even goes to City Place, a shopping area in West Palm Beach with stores, restaurants, even a... more

Stayed here for a weekend in May at the end of our trip to Miami as we had to visit friends in Palm Beach. This is a very basic Hilton and I don't know what people are raving about. Very hard to find as other reviewers have said. Behind the car park of the Hampton Inn. We had a king... more

This hotel is next door to a Hampton Inn in a office complex. It's not clearly marked and (almost an afterthought) you drive through the Hampton parking lot to get to the HGI. Once you maneuver the mess they created, you'll have a great stay. The room size feels smaller more like a Hampton Inn. Staff was excellent. Perfect for... more

From the moment we arrived we got a warm and professional welcome from Steve at the Front Desk including free upgrade to a suite. Hotel is new, nicely designed and very clean. On-site restaurant is a plus. Conveniently close to I95 but you need a car (like you do in nearly any hotel in Florida...). Would definitely stay here again. more

i work in the hospitality industry and i stayed here during a recent business trip to west palm beach.. the hotel is AWSOME and the staff is EXCELLENT. especially Josh and Ryan at the Bar .. they provide exceptional service and i can see why guests keep coming back over and over again.. more

Just returned from the hotel after a 3 week business stay). The staff, Michael, Satesh, Sabrina, Ryan, Josh and Victor made me feel as much at home as I could be for this extended stay. I would definitely recommend this HGI for your stay and will return for any future stays. Hotel is very clean, safe, free internet in room,... more

Just got back from staying at the HGI, and loved it. Beautiful decor, and right in the midst of everything-- though not much within walking distance. Staff was so friendly and helpful, and our room was huge (deluxe king). Beautiful decor, very clean, awesome pool. Had a very nice stay, very recommended. more

Stayed for 2 nights in February and were made very welcome by the manager and staff when we arrived. The bed was very comfy and the shower spot on. Hot Buffet breakfast was included in our rate and very good choice on offer. Also had a meal one night which was very good as was the service. There was a... more