Elevators smell like cigarette butts, staffs were rude. There was loud music going on at the pool past 10:00pm. We called the front desk for noise disturbance. The receptionist said "they are having a party. Sorry for the noise." Then hang up! Not only nothing was done but she hang up the phone on a customer. We will never stay... More

Cannot be the value for this hotel. Room was clean, beds were comfortable, staff was friendly. We enjoyed the pool, and the courtyard is very nice with palm beaches surrounding the pool. Complimentary Breakfast was the normal selection for hotels in this price range. We would definitely stay here again. Other travelers staying at the hotel seemed to be mix... More

The room they gave us had a bed that was older than me and the bedding was only slightly younger. It was so soft I had to put the ironing board under the mattress to sleep - and it was still too soft. The floor of the tub hadn't been cleaned properly in weeks. The shower valve wasn't installed right,... More

This place is better than average for its price/location combo. We stayed for 2 nights and the staff was pleasant and competent. On our first morning breakfast was a mob scene since there were several groups in town for an event, and some of the food suffered for being undercooked and rushed out (cold microwaved eggs anyone?) but the second... More

I have read previous reviews on this property, however I can give it two stars. It's a five minute drive to City Place in West Palm Beach, pet friendly if you have a dog, has smoking floors (not for me), and they do seem to be cleaning up the place after the change from a Comfort Inn to a Ramada.... More

I stayed 3 nights with High School SGA kids. ALL rooms AND elevators smelled of SMOKE. Terrible service. Our rooms were reserved for months and we still waited from 2pm until 4pm for our rooms to be "ready". Every time we were in th lobby there was someone at the counter with a complaint. We were there 3/1/13-3/4-13. Dirty, out-dated,... More

I made the reservation a couple of months ago through Hotels.com, when it was the West Palm Inn. I guess it recently became a Ramada. Now that I'm leaving a review on Trip Advisor, I'm really surprised to see how many bad reviews it's gotten lately. The only problem we had was finding it, you can't see it's sign at... More

I had a king bed, non-smoking room reserved for 4 nights in February. As soon as I got to the room, I noticed the sheets were dirty (with multiple hairs). The room was not smoke-free. As soon as I turned on the heater in the room, the system filled my room with smoke causing an asthma attack. People were coming... More

I guess I can not be to upset as the price was cheap. The bathrooms need remodeling or better yet better curtains in the shower. There was a hideous smell through the walkway from the elevators to outside. The pool furniture needs updating. The elevator reeked of smoke. I am not sure how long this has been a Ramada but... More