Business traveller, this was my third bad experience at this hotel in recent weeks. First, they have a cancellation deadline, forcing the guest to GUARANTEE the room, yet for the second time that I arrived late evening, they gave my room away before I got there. (they made me guarantee my stay - but they assumed I wouldn't arrive and... more

I was called to West Palm Beach for a family emergency. Called the hotel directly and was told all booked up, called Hotels.Com and got a decent rate (about 170 avg) for 7 nights. IT DOES PAY TO PLAN AHEAD, but I had 2 days notice and this was in a good location to where I had to be. It... more

The company I visited booked me here. It was probably the best deal in the area. I paid $89 plus tax (AAA rate) This was early Sept.-- hurricane season. It is an older property, but had some modernization. The pool`was very nice with plenty of room. The room was dated, but clean. The maid service rated a tip as the... more

Several educators were booked here for a 4-night stay. When my flight arrived at 11 p.m., I was told my reservation had been cancelled because I hadn't arrived at 4 p.m. Since no suggestion for another room was offered, I requested one. I was booked into a room with a very, very loud A.C. The cold tap water was warm,... more

We stayed at this hotel for seven nights when we were in West Palm Beach on business. The only reason I chose it was because when I made the reservation, it was the only place in the area that had availability for less than $200 a night. The only room I could book was a smoking room, but I've not... more

I was on a business trip to Florida and was appalled at the high hotel rates in the area ($219/night for a Hampton Inn? No thanks!) So, I found this place for $143/night. Now, granted, that is far more than I have ever paid for a Comfort Inn before, but it was the lowest-priced 2* or better hotel I could... more

First time stay at a Comfort Inn, probably our last. Found it to be dirty (room) and always "out" of something i.e., breakfast food items, towels, etc. Staff seemed unwilling to do things, i.e., maintenance when we reported clogged sink. Also, inadequate parking when you returned to hotel late at night. The pool and pool area are beautiful, but then... more

Having booked at a hotel across the street (Wellesley) and seeing its terrible reviews, we rebooked here and were glad we did. Lots of room, reasonably comfy bed, nice breakfast, pleasant staff. In our king bed room a family could have put two cots. The view is of highways, but at least it's centrally located and it has round-the-clock security. more

We stayed at the Comfort Inn Palm Beach Lakes for a school conference I had to go to.. We arrived at the hotel around 10 o' clock. As soon as we arrived, they told us that they could not give us a rollaway bed with a room with 2 double-beds. We were already paying $80.00 a night I believe and... more