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Courtyard West Palm Beach

3.0 of 5
600 Northpoint Parkway, West Palm Beach, FL 33407
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Courtyard West Palm Beach
Ranked #23 of 34 hotels in West Palm Beach
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52 reviews from our community

    Trip type
Traveller rating
    8
    15
    16
    7
    6
Date Rating
Miami
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 11 May 2013

Checking in was fast and easy the staff was friendly helpful and beyond accommodating. Nice and very modern lobby with plenty of tables, couple of booths, and computer and printing services as well which is very convenient. They have a bistro as well where they have breakfast and dinner and also serve alcoholic beverages. Only down side is breakfast is... More

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677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review
13 May 2013

Thanks for your comments happy to know you enjoyed your stay and the staff was most accommodating and friendly. The property was just renovated in December with a room refresh. I have talked with my housekeeper on you findings to eliminate such re occurrence. And I due apologize that base on our main floor lay out our ice machines are... More

Miami, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 8 April 2013

Check in was fast and smooth. Upon settling in, i met giant roach in the bathroom! Location is good, but this hotel needs help! There isn't even a sign that tells you this is the Courtyard!!! The lobby is brand new, very modern but that's it, the rooms are a bit old and in need of upgrades. Overall, the hotel... More

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677AndreaA, Manager at Courtyard West Palm Beach, responded to this review
3 May 2013

Over facility had been newly renovated both lobby and guest rooms space. Featuring complementary high speed internet throughout the facility and a new restaurant The Bistro which creates a space to eat drink and connect in our semi enclosed Media Pods. In the next 5mths the facility will be furnish with all new bedding. And we have taken action with... More

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Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 April 2013

I've stayed at many Courtyards over the years and overall my experience has been positive. Check-in went smoothly and the room initially appeared "ok" and clean. After settling in, I walked into the bathroom to be greeted by a giant cockroach.... Took a quick pic, repacked my stuff (in a panic), and headed down to the front desk with my... More

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677AndreaA, Manager at Courtyard West Palm Beach, responded to this review
8 April 2013

We appreciate you contacting us regarding your recent stay and regret that we were unable to exceed your expectations. This is certainly not typical of our hotel and we take cleanliness of our property very seriously and have taken every action available to address this situation and make sure that we are providing a clean and comfortable stay for all... More

Hoschton, Georgia
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 25 February 2013

This Courtyard is located fairly close to I-95, so getting to other parts of the West Palm area is convenient. They have renovated the lobby to include several seating areas, an office area with three computers and printers, and a bistro. The office area was functional, although there was absolutely no privacy since the computer screens faced the main lobby... More

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New York City, New York
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 19 February 2013

I've stayed in many Courtyards before and never had an issue with one of them. This one is by-far the worst one I've stayed in. Yes it's got a new lobby, but no one actually stays in the lobby so why not invest some money in upgrading the dingy, outdated rooms in the hotel. My biggest complaints...the mattress was SO... More

Was this review helpful? Yes 2
677AndreaA, Manager at Courtyard West Palm Beach, responded to this review
3 May 2013

The facility has been renovated both in the guest rooms and lobby. We have since rolled out a new bedding program which is inclusive of new oversize pillows for our guest comfort. Please see our newly updated web page with photos of the facility More

Youngstown, Ohio
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 31 January 2013 via mobile

Internet is not great at all, lobby computers are terrible, little or no internet on them... Gym small and not regullarly cleaned.. Staff friendly yet not up to mattiott standards, all new is the best I can say, and no more free coffee in lobby... Marriott want you to buy all starbucks..yuck... I liked the coffee in lobby...

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677AndreaA, Manager at Courtyard West Palm Beach, responded to this review
3 May 2013

We appreciate the feed back and we are happy to inform that since January 2013 we have relocated our fitness center and added 2 brand new equipment. Our new fitness area has more space and has a great view of our wonderful courtyard. Along with all the needed renovations we are now happy to have Starbucks available in our Bistro... More

Sacramento, California
1 review
1 of 5 stars Reviewed 25 January 2013

I called to check reservations and pricing, this is family medical emergency trip and needed to coordinate with other member of my family. I stated what I needed and was told that this is the best for the price, I said that I have to call back to check with my sister and the customer service was very rude and... More

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677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review
3 May 2013

I was disappointed to hear of the challenges you experienced with trying to make a reservation. I am not sure if you contacted the hotel directly or our 1-800 reservation line. In any case you should not have experience such service so I do apologize on behalf my organization. And I hope you will continue to consider Marriott Hotels and... More

Joberg
Top Contributor
75 reviews 75 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 23 January 2013

rooms nice since renovations finished,restaurant that serves starbucks,business center,laundry services.Right off interstate 95,halfway between palm beach and airport.20 minutes to the Acreage.Rooms were soundproof,with darkening shades.They have a small items shop.This place is everything I need for business in the area.Much nicer than average hotel I stayed last year.

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Millville, New Jersey
Top Contributor
55 reviews 55 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 16 January 2013

We stayed here one night while passing through from Miami to PBI. This hotel is very well kept and clean. The Hotel offers free printing of directions to any restaurant or activity in area. We were able to print our boarding passes with no problems. They offer a heated pool that is really heated... we were able to relax in... More

Was this review helpful? Yes
Top Contributor
225 reviews 225 reviews
96 hotel reviews
Reviews in 102 cities Reviews in 102 cities
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed 12 January 2013

Not the best, not the worst as always it is fresh and clean. The rooms adequate and the bed very comfortable. Check in and out quick and easy. Had a few drinks in the bar didn't eat here as we were in and out late and early.

Was this review helpful? Yes
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Additional Information about Courtyard West Palm Beach

Also Known As:
Courtyard West Palm Beach Hotel
Courtyard West Palm Beach Hotel West Palm Beach
West Palm Beach Courtyard
West Palm Beach Marriott
Address: 600 Northpoint Parkway, West Palm Beach, FL 33407
Phone Number:
Region: United States > Florida > West Palm Beach
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 34 hotels in West Palm Beach
Price range (per night): INR4,774 - 6,640
Hotel Class:3 star (3*)
Reservation Options:
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