Everything was on the fritz, rude staff, crummy breakfast, dirty room, overcharged. Hot tub didn't work, although we called the day before our check in, and they said it worked fine. Internet didn't work, although when we made our reservations they assured us we would have free internet. The wireless, we were told, was on the fritz. They gave us... More

Stayed one night, best nights sleep. The room was quite large, very clean and comfortable. The overall hotel was very pleasant. The breakfast quite good and hot. This is by far the best hotel we have stayed at on our trip to Fl. More

I book this room trough Hotwire think it over the build up was very misleading describing this hotel as a three star with a 95 % customer approval. At first glance the lobby looks nice but the rooms were musty and dusty I couldn't stay and Hotwire refused to book a new room at another hotel apparently I left very... More

We stayed here for five nights while visiting family. Not the best but not the worst. Good things….we upgraded to a one bedroom suite (which there are only two of in the whole hotel) and it was surprisingly spacious. Was clean and in good condition. Room had a full size fridge and microwave. Lobby was beautiful. Front desk staff was... More

We ended up at this hotel by bidding on Priceline.com. I had previously had success doing that but after this experience, never again. I'd rather pay more and have the ability to choose my hotel. We were given a handicap room on the first floor. The room was shabby & in need of being updated. Many spots on the carpet.... More

Stayed here on a weekend of a dance competition. Walked in to the lobby, and thought wow! This is going to be s nice place! Paid for a rollaway bed (20$). They brought the bed to our room folded up, no sheets one blanket and one lumpy pillow. I was in the shower, my daughter accepted it. I called back... More

This is a newish Best Western and if you don't go expecting the Ritz, this hotel will be fine for you. The room and bath were clean, the desk staff were all polite and friendly, and the location is excellent for visiting Mount Dora or Renningers. The breakfast buffet was adequate. More

Our family from out of town stayed here two nights, choosing the property because it was supposedly "pet friendly." When they arrived and indicated they preferred to pay cash rather than use a credit card, the desk manager insisted they deposit an extra fifty dollars in case of room damage. At checkout, the manager found no room damage but then... More

First let me say our room was very spacious and clean, with nice decor. Plenty of towels, nice size bathroom, etc.. It had a large TV, microwave, refrigerator, two very comfortable queen beds with nice linens and comfy pillows. I have insomnia, so I really notice such things. The breakfasts were quite complete, with great choices of fancy coffee drinks... More