The property was typical Embassy Suites and I had no problem with the rooms, lobby or grounds. We booked a stay for 2 rooms on the same floor from 5/22/12 thru 5/27/12 and we were told that would be know problem. For some reason, (technical I believe), that was not possible. One room was on the 5th floor the other...
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Thank you for your most recent stay at the Embassy Suites Tampa/Brandon. I apologize that we were unable to meet your expectations during your stay. We truly try to meet the requests of our guests in order for everyone to enjoy their experience at our facility. I hope you will be willing to give us another chance to show you...
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This is a great place for us. Lots of space for Hoveround chair to move around in. Excellent for local friends to meet us intown. Close to shopping, resturants, Hard Rock, concerts and travel highways.
Thank you for your staying at the Embassy Suites Tampa/Brandon and we are glad to hear you enjoyed our spacious handicap room! We are in a great location right off 75 and just a short trip to any local attraction in Tampa (15 mins to Downtown, 8 mins to the casino and 10 mins to Busch Gardens!) We hope to...
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This hotel was one of the only hotels available near Tampa due to a large conference downtown which I was attending. The hotel is a scaled down Embassy, but a nice overall property. I'd recommend it more as a stop over point for trips on I-75 or business in the Brandon area, but it wouldn't be my first choice for...
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Thank you for your most recent stay at the Embassy Suites! We truly appreciate your feedback and I would have to agree that we are an ideal location for anyone traveling on 75. The traffic doesn't tend to be too bad unless your heading North on 75 when everyone is heading to work. Thank you again for your stay and...
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First let me say that my family stayed in this hotel on May 4th 2012. Upon Check-in I was greeted by Courtney and she seemed nice. She handed me a room key and to the room we went. When I opened the door a heatwave hit me. NO AC! I went to the control and it was covered in grease...
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Thank you for your most recent stay, I am so sorry to hear about the less than satisfactory experience at our hotel. I would also like to sincerely apologize, although I have never received a voicemail regarding your stay and can assure you I would have addressed the issue right away. We appreciate your feedback and will make sure we...
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Although it was a smaller Embassy, it still had a big room with a comfy bed. The service was top-notch. Really freindly yet professional staff who always greeted you with a smile.The check-in / check-out process was smooth. I will return.
Excellent service. Marissa the bartender is super friendly and my favorite!The room staff always had my room nice and clean. Great breakfast, the guy who makes the omelets is super nice. I LOVE the Managers Reception. I will be back!!!
Thank you for your most recent stay at the Embassy Suites! We are so glad to hear you enjoyed your stay. I will make sure to personally commend Marissa on her great customer service at the bar! She is truly an asset to the hotel. We hope to see you again in the future to enjoy our accomodations and join...
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The place was clean and seemed to be like Embassy Suites but in a smaller version. We are used to staying at ES in downtown Chicago, Busch Gardens Tampa etc so this one was small in comparison. The rooms seem to be the same size etc. The beds were comfortable etc. It is close to shopping and restaraunts. Cons: It...
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Thank you for your most recent stay at the Embass Suites Tampa/Brandon. We truly appreicate your business as well as your feedback! We do sincerely apologize that we didn't have bellman service although, anyone on staff is always welcome to assit with any guest needs. I know that is a nice perk to have assistance when traveling with a family....
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Very nice embassy suites. Smaller than most but the staff makes up for Amy size shortcomings. Great job.
Thank you for your most recent stay at the Embassy Suites Tampa/Branond. We truly appreciate your business. You are correct we are the baby compared to most Embassy Suites, but we try to make up for it with our "home away from home" service! Come back and see us again soon!
Yours Truly,
Ari Hartung
Assistant General Manager
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My small family of three stayed here for one night before our recent cruise out of Tampa. We were greeted by a clean, lovely smelling hotel complete with professional and pleasant staff. We were treated very respectfully and like GOLD! The rooms were very nice and comfortable ... Quaint, actually like little cottage feeling.
We were fortunate enough to make...
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Thank you for your most recent stay at the Embassy Tampa/Brandon. We truly appreciate your business and are very delighted to hear you enjoyed the accomdations and the service we pride ourselves on. We hope to see you again in the NEAR future!
Yours Truly,
Ari Hartung
Assistant General Manager
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First, the good: never stayed at an Embassy Suites & was talked into booking a one-night stay by my husband, as he had previous great experience at another ES. We needed one night prior to our flight home, chose this hotel based on previous good reviews. What we liked: 2 very large rooms, plus 2 t.v.s, doors could be shut...
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Thank you for your most recent stay at the Embassy Suites. I would like to sincerely, apologize for the less than satisfactory experience. I would like to let you know that this isn't a regular occurence at the hotel and will ensure we follow up with the individuals repsonsible for the cleanliness of your room, as well as the receptionist...
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