Very nice hotel. Staff at front desk was very helpful. Met all our needs. We would stay here again More

Stayed here for two weeks for training we were doing in one of the banquet rooms. Everything positive everyone else has had to say about this hotel is spot-on. My only complaint was - and this is just me - may not matter to you, staying there for 2 weeks, the breakfast started getting old - same thing every day,... More

We stayed here with our 3 daughters, it was a great experience!! We did our booking because of the comments left by other guests and it was really exactly what i read!! The breakfast was better than expected and when we got in at night a complimentary Ice Cream car was available! It is near many food places so we... More

My husband and I decided to go with a Busch Gardens package for our honeymoon. We arrived early ( much before check-in time) and asked for an early check-in. They we're extremely nice about it and got us a room within minutes. The room was nicely set up. It had a comfy bed, nice tv and desk. Parts of our... More

We had an excellent stay at the Holiday Inn Express in Tampa off of Bruce B. Downs. Judy P. was so helpful and friendly and welcomed us as if we were family. After a long day of travel, we were offered a beverage of choice - beer or other. There was free ice cream in the lobby in the evening.... More

In all my travels, this was an excellent experience; service and cleanliness were above my expectations. One of the managers, Jennifer, went out of her way to accommodate us; we found no "room" stopping at another place and they were kind enough to call Jennifer, who made our reservation and made our stay a weekend that was pleasant and restful.... More

We have never stayed in such a nice place with such friendly staff! This place is a partner hotel of Busch Gardens & had a great deal so we chose it. Even though it is 9 miles from Busch, it is in a very safe location and well worth the drive. First we met Sara, a very friendly & bubbly... More

Lots of hotels post signs about "customer service", but they're just signs. This place truly takes it seriously. The rooms looked pretty much like any other Holiday Inn, but in a good way. Functional, clean, just as you'd expect. Where the hotel excels is on customer service. Very friendly staff at the front desk -- but it feels genuine, not... More

As other reviewers have said, the customer service is what sets this hotel apart. The manager sat down with us to help us plan a great day at Busch Gardens, and the staff gathered small presents when they heard it was our son's birthday. The drinks on arrival is a great touch. Room and bathroom were very clean, lots of... More