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Sheraton Tampa Riverwalk Hotel


Hotel class 3.5 of 5
200 North Ashley Drive, Tampa, FL 33602
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50% Recommend
3.5 of 5 stars 100 reviews
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By trip type
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5 of 5 stars
Fort Myers
22 Nov 2009 | Trip type: Couples New

I had the opportunity to stay at the Sheraton last weekend and from check in to check out we were highly pleased. The front desk agent who was a trainee checked us in quickly and efficiently and was very friendly. Your bell staff is amazing and we enjoyed riding in your shuttle as well. We had drinks and desert in... more

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5 of 5 stars
Tampa, Florida
20 Nov 2009 | Trip type: Couples New

We arrived at the hotel before check-in and the front desk staff was able to get us into our room early. The room was very nice and clean. We ordered room service for dinner and it was out of this world. We were very happy with our stay and will be back again. more

Management response from
SheratonTampa, Manager

Thank you so much for taking the time to share your experience of the Sheraton Riverwalk Hotel. We pride ourselves on exceptional customer service! I am so happy you had the opportunity to sample the room service menu during your stay. We would love to have you back again soon. Thank you for staying with us!

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5 of 5 stars
San Diego, CA
18 Nov 2009 | Trip type: Couples New

This is our 2nd stay at the hotel and both stays were greeted with a friendly staff (everyone says hello) and the rooms are very spacious with a large balcony overlooking the river which is really nice. more

Management response from
SheratonTampa, Manager

Thank you for sharing your recent experience at the Sheraton Riverwalk Hotel. We appreciate your repeat business! I am so happy you had the opportunity to enjoy the beautiful view of the Hillsborough River. Please consider us again if you are in the area.

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5 of 5 stars
Missouri
17 Nov 2009 | Trip type: Couples

I recently stayed at the Sheraton Riverwalk Hotel. I cannot wait to return! I have stayed at many hotels in the past, and I have to say that the staff at this hotel are the most friendly and helpful I have ever dealt with. From the moment we arrived we were met with happy, smiling faces. After a 20-hr drive... more

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3 of 5 stars
New Jersey
14 Nov 2009 | Trip type: Couples

Stayed for 2 nights at the Riverwalk hoping to find some nightlife or things to do. Its location is Downtown so we thought there would be plenty - not so however. Starting with the hotel - the lobby is very inviting and they have a nice restaurant and outdoor pool. That's about the end of it though. The property was... more

Management response from
SHBR, Management

We are so sorry you were disappointed with your stay in Tampa. Like many cities all over the world, downtown areas developed over the last few decades as business districts that were not conducive to nightlife. It has only been in the last few years that downtown areas are being revitalized and in the case of Tampa, the downtown area...

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4 of 5 stars
Augusta, GA
12 Nov 2009 | Trip type: Business

The room was a little dark, but I had an enjoyable stay. Be sure to have a drink out on the restaurant patio - the view is great! more

Management response from
SHBR, management

We are so glad you enjoyed your stay. Our staff will review the amount of light provided in each room to ensure it is sufficient.

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2 of 5 stars
Edinburgh
6 Nov 2009 | Trip type: Solo travel

Breakfast was the best part so this may give you some idea about this hotel. It may belong to an international group of hotels but this is not up to international standards. more

Management response from
SHBR, management

We are so sorry that you felt your stay was less than perfect. The Sheraton Tampa Riverwalk does strive to provide service that would exceed that of other hotels you might experience around the world. We hope that next time you stay with us, if there is a concern you bring it to the management teams attention to allow us...

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4 of 5 stars
Orlando, Florida
1 Nov 2009 | Trip type: Business, Solo travel

Got 50% discount off standard rate through travel site. Well worth the $65 for a nice recently renovated room. The city view was great and the traffic noise was subduded enough with the thick balcony slider glass. The staff handled me efficiently. The parking was $16 night with valet. My only issue was that I had to pay $20 night... more

Management response from
SheratonTampa, Manager

Thank you so much for taking the time to share your experience here at the Sheraton. We do have refrigerators available upon request for $20.00 per night as well as offer a complimentary refigerator for medical purposes. I am glad you enjoyed the wonderful city view during your stay and hope you will consider staying with us again in the...

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1 of 5 stars
Yorba Linda, California
13 Oct 2009 | Trip type: Business

The location on the river was great. I had a room with a huge balcony facing the river. It was beautiful. However, the room itself was old and worn down. My bed was lumpy and the springs were making such horrible noises that my roommate woke up one night and thought I was in pain and was crying. My towels... more

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4 of 5 stars
Petaluma
9 Oct 2009 | Trip type: Business, Solo travel

I stayed in the Sheraton Tampa Riverwalk for a business trip and was generally pleased with my stay. The service was excellent. The hotel has a shuttle that takes you around the local restaurants for free, which I loved, and I ordered room service twice and thought both the food and service was superb. Everyone was extremely friendly and offered... more

Management response from
SheratonTampa, Management

I am pleased to hear that your enjoyed the Sweet Sleeper bed and other amenities of the hotel. I am so sorry to hear that your room was not up to Sheraton Standards. This information has been shared with the housekeeping department for training and developement. Customer Service and Cleanliness is a #1 priority here at the Sheraton Riverwalk. Thank...

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Sheraton Tampa Riverwalk Hotel Also Known As

  • Tampa Sheraton
  • Sheraton Tampa
Address: 200 North Ashley Drive, Tampa, FL 33602
Hotels in Tampa Sheraton Tampa Riverwalk Hotel
3.5/5.0
100