this place is only appropriate for a guys weekend in Tally for a football game. The rooms are dirty, the linens are worn out, the bathroom in gross. Families in town to visit kids at school stay away, just stay out by i-10, much nicer, newer hotels out there. Only a night of binge drinking will allow you to sleep...
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I booked this hotel 3 months in advance for my graduation weekend because it looked to be convenient to the FSU campus. When we arrived, they gave us a smoking room (it smelled disgusting) and then wouldn't refund our money, even though I had the paperwork showing that I had booked a non-smoking room. The place was a pit -...
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We have changed up our policies to allow improvements in our customer service. We have a detailed reservation policy and often entails our employees following protocols. We apologize for the inconveniences.
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It is move out weekend in tallahassee. I write this from the hotel room. My family paid $111 to stay in this dump. The air is not working and we are miserable. We called the desk and a man came and said the air was adequate (its lightly blowing luke warm air when its on high cold). He barely spoke...
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We apologize for the inconvenience. You should have informed the manager in the morning for the problems you had in your room. Our air conditioners have been inspected to ensure they blow cold air. Once again we apologize for any inconveniences we may have caused.
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This is a very cheap motel which is very well located for FSU. It is not clean, not comfortable, noisy, and a bit scary overall. The website is much nicer than the real thing. The bed is hard as a rock, the pillows were terrible . . . well you get the idea. If you're looking for a very cheap...
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We are sorry for your stay with us. Next time if such a problem arises with the room feel free to ask for a room change from our manager. Our guests can request a room that is located in the back and is overall quieter. Our property is very safe as it is frequently patrolled by the Florida State University...
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This place is nothing less than disgusting. I am currently here, awake at 5:30 AM because I am too afraid to get under the filthy comforter on the bed. The price of the room ($45) appealed to my 30 year old boyfriend who feels the need to come back to his alma mater and drink at the bars across the...
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On the behalf of the University Inn and Suites we would like to apologize for your experiences at our establishment. We were horrified to hear about the dirtiness of the room and have alerted our housekeeping staff to fix this immediately. Our front office staff would have accommodated a room change to a quieter and cleaner room. Once again we...
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If you're going to stay at the University Inn and Suites it's not going to be for the room amenities or the great sleep quality you'll receive. The only reason you're going to stay here is because it's hard as heck to find a parking spot anywhere on or as close to FSU as this hotel and the great rate...
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We are glad to hear that you enjoyed our close proximity to Florida State University as we are located directly across from the Ogelsby Union. As far as the noise from the bars across the street, unfortunately, in order for us to provide our convenience with Florida State University's campus, we are located in a busy, downtown area but our...
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The air conditioner did not work, the carpet had iron burns and not so clean. They patched holes in the doors and walls sloppy and some were just left as holes. You would want to wear shower shoes in the tub it looks like it was well worn. They never finished the grout in the bathroom. Far from newly renovated...
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On the behalf of the University Inn and Suites management and staff we apologize for your experience with our establishment. We also apologize for the delay in our response. We have upgraded and renovated our rooms in the recent years. We took note of your complaints and fixed the issues with the patched holes, cleanliness of the bathroom, and completed...
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Just returned from parents weekend. We could walk to our daughter's dorm and didn't have to worry about parking on campus. As crappy as the hotel is we said we would stay again because of the location. Actually if they would gut and re-do the bathrooms the place wouldn't be that bad. Yes there is a lot of street noise,...
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We are glad to hear that our location was a great fit for your family and you were able to enjoy Parents weekend due to our close proximity to Florida State University. Since your stay in October of 2009, we have upgraded and renovated our rooms including the bathrooms. In addition, FSU has added a Papa Johns and Chili’s on...
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When I walked into my room everything appeared to be fine, and I was thinking to myself not bad, great location- right next to FSU. A few hours later I was laying down and I looked across the room there was a mouse running across the floor board!!!! I immediately called the front desk, and they had me on hold...
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We were horrified to hear about having a mouse in your room. We recently began responding to customer feedback to improve our customer service, we apologize for the delay. Upon hearing of your experience with our establishment, we notified our pest control services and began procedures to prevent rodents from infesting our property. The management has also changed its policies...
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Despite other reviews, my experience was not bad. Went for the kid's FSU Freshman Orientation (Living the Dream!). I had gone to FSU in the mid 80s and knew the area...so I knew this was a place I could leave the car and walk anywhere I needed to go. And it was. This is also a testament that the place...
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We were glad to hear that your stay was such a great one. Especially since you remembered our establishment from when you attended college and it's close proximity to Florida State University. Our management has been constantly upgrading and renovating the property to accommodate guests' needs. We reviewed our housekeeping checklist to ensure cleanliness of the room and our pest...
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75 Reviews
83 Reviews
