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Holiday Inn Hotel & Suites


Hotel class 3.5 of 5
3003 N. University Dr, (formerly Las Palmas Hotel & Suites), Sunrise, FL 33322
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54% Recommend
3.5 of 5 stars 71 reviews
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By trip type
All (71)
[ Date ] [ Rating ]
Enjoyed it!
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4 of 5 stars
Pennstater   53 contributions
FL
27 Jan 2010 | Trip type: Family

After reading the previous comments, I was not looking forward to this hotel again (hotwire selected), but I was pleasantly surprised. From the moment I walked in, the lobby was clean and smelled fresh, the front desk was smiling. I had out of town family stay there while visiting. We used this hotel last year and was pleasantly surprised to... more

Management response from
Dee Anne Osborne, Regional Director, Sales and Marketing

Thank you for your comments regarding your recent stay with us. We assumed responsiblity for the operation of this hotel at the beginning of the year are have been working diligently and quickly to make improvements. We are so pleased that you and your family benefited from those improvements and had an enjoyable experience at this property. We look forward...

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1 of 5 stars
StateParker   1 contribution
Florida
4 Jan 2010 | Trip type: Business

I DO NOT recommend this hotel. The rooms were clean and nice, but the service was the worst I have ever experienced. Five out of the seven people we dealt with were extremely rude to us, including the general manager. I had to call a couple times before my stay and each time the lady on the phone was rude.... more

Management response from
Dee Anne Osborne, General Manager

We are sincerely disappointed to hear about the problems and service levels you encountered during your most recent stay at the Holiday Inn and Suites. At the first of the year, our company took over the management of this hotel and immediately began to address opportunities for improvement both in the product and service levels. Unfortunately it was not soon...

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2 of 5 stars
mercedesmatt22   2 contributions
Washington DC, District of Columbia
13 Sep 2009 | Trip type: Solo travel

How should I start. When I stay at a hotel I have a reasonable set of expectations about service and cleanliness. I am just finishing up a three night stay at the Holiday Inn in Sunrise FL. The property doesn’t appear to be bad from the outside or common areas. I can’t comment on the restaurant or food as I... more

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3 of 5 stars
travelbug_38   24 contributions
Toronto
30 Jul 2009 | Trip type: Business, Solo travel

Check-in was fast since at time of stay occupany was under 30%. Non-smoking room was spacious. Floor lamp needs repairs, water in bath tub was draining very slow. Washroom needs more cleaning. Air- Con was woking great, king size bed had 5 pillows (too soft). The 27" tube TV colour was too red. Most of time business centre was closed.... more

Very Pleased
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5 of 5 stars
TravelingDiva70   13 contributions
Orlando, FL
15 Jun 2009 | Trip type: Family
1
person found this review helpful

I frantically searched for a hotel with less than 12 hours before traveling. The hotel we booked through Hotwire was a dump! The rate, location and Tripadvisor reviews were satisfactory enough for me to give it a try... GLAD I DID! The rooms were clean and roomy... 2 doubles with chair/ottoman and pullout sofa. I was traveling with my family... more

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5 of 5 stars
Tropicspin   1 contribution
Little Island
4 Jun 2009 | Trip type: Couples
1
person found this review helpful

Our first trip to this hotel was in October 2007 when it was being renovated and changed over to the Holiday Inn name. We brought along our 6 month old daughter and were very tired when we arrived to check-in. The front desk staff was wonderfully courteous and upgraded us to a brand new king bed suite at no extra... more

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1 of 5 stars
cuttie240   14 contributions
Florida
26 May 2009 | Trip type: Family
1
person found this review helpful

We reserved our stay through priceline, we had Weston - Plantation checked as one of the locations and the offer of $58 was accepted. This place is actually located in Sunrise about 10 miles from I-95. We were traveling with my parents ages 65-70 my aunt 68 and our son 9 years old. My husband and I were hoping to... more

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5 of 5 stars
fbiaze   3 contributions
Sao Paulo
8 Apr 2009 | Trip type: Couples
1
person found this review helpful

I have spent 3 nights at this Hotel, with a bid of $55 at Priceline. They offer free parking and free wi-fi, which worked fine from my room. Rooms are clean and spacious. Staff was helpful by getting us the room we would like, since Priceline does not guarantee a King Bed or 2 Doubles. The garden area is very... more

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2 of 5 stars
daddysgirl29445   34 contributions
Charleston
7 Apr 2009 | Trip type: Couples

We stayed March 21 or 22, 2009, cant remember the exact date however, for one night. We booked the hotel for the night before our cruise. I know the spring break season is technically mid-March to mid-May, but this hotel had no excuse. We got in late, and had been driving all day, so we were ready to relax in... more

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5 of 5 stars
Sarvin4   10 contributions
Wichita KS
17 Mar 2009 | Trip type: Family
1
person found this review helpful

We arrived at the Holiday Inn before noon after disembarking our cruise ship. The staff their kindly accommodated us so early. Our room was very clean and modern. We needed extra towels and called the front desk who promptly delivered them. Later I walked down to the front desk and asked for extra coffee and again that was quickly brought... more

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Holiday Inn Hotel & Suites Also Known As

  • Holiday Inn Hotel
  • Holiday Inn Sunrise
  • Sunrise Holiday Inn
Address: 3003 N. University Dr, (formerly Las Palmas Hotel & Suites), Sunrise, FL 33322
Hotels in Sunrise Holiday Inn Hotel & Suites
3.5/5.0
71
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