First of all, the entire property was very clean and reflected the pride and dedication of hotel manager Mori's team. The rooms are very clean and well cared for. We encountered a small problem when the room's refrigerator was not cooling well. When I told the manager, she checked out the problem herself, then had one of her staff,.try and...
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Dear Guest,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...
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My friend and I love to fish at the inlet. This is a great place to stay. It is about 15 mins. away from the greatest fishing. The motel is in a great location for the local tiki bars and restaurants. The motel has a pool and a nice breakfast buffet that stayed open to 10:30 on the weekend. I...
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Thank you for your comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and we are glad you enjoyed your stay. We hope you will come back and see us again soon.
If I can be of assistance in the...
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On way back to Savannah from KWest, decided to check out Sebastian and impulsively got a room here. It's right on A1A on way up the coast.
Never stayed in a BWestern before...and am glad I stopped.
VERY nice, large, clean and comfortable room. Pet-friendly (a $15 fee) also!
Sandy (at the desk) was very helpful and made me feel...
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We reserved a room for Friday and Sat., and another room for Sat. night only for the sisiters in-law. Friday evening I was informed that the 2nd room would not be available due to a "computer glitch", translation ,means over booked. I worked with the staff and later that night I was informed that the room would be available after...
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Thank you for staying at our Hotel. I am very sorry for the problems you encountered, wish you would have asked for me while you were here so that I could try to alleviate the situation. Please give us another try when you are in the area, we will look into your inquieries.
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My latest stay at the Best Western, I have mixed feelings. Pleased with the value, pleased with the location, and pleased with the friendly front desk (Kevin).
Here's my story. First thing I did when I got to our room was inspect for bed bugs. I highly suggest you do this when traveling because if they ever stowaway in your...
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Thank you for taking the time to post your comments. I am sincerely sorry if I came across in a negative way in when I spoke to you, it was not my intent. We have had orkin pest control and do a complete inspection and am glad to say that we do not have any issues with bed bugs. They...
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There are not a whole lot of choices in Sebastian to stay. To make it more challenging, we were traveling for the weekend with our 23mos old son and our dog. We have not had the best experiences at Best Western Hotels in the past, so we were a bit nervous. We arrived late on a Friday night and were...
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I want to thank you for taking time out of your busy schedule to write a reveiw. Its nice to hear we made your Best Western experience a good one. Cant wait for your next visit with all your family members again. Please Let us know if we can be help you in any way.
Thank You
Christina
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The Hotel was clean and the staff was so friendly and helpful.
Thank you for taking the time to write a review. Glad to hear you enjoyed your stay. Should you need anything please dont hestitate to call us. We are looking forward to your return visit with us.
Thank You
Christina
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Normally we do not stay at Best Westerns but booked here for 1 night and stayed 2.
This is certainly the nicest BW that I have ever seen. We thought that it was brand new but, in fact, it is 5 years old. Very clean & colorful.
We were on the 3rd floor and it does take 5 min. for...
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I want to first thank you for taking the time to write a reveiw. i greatly appreciate all your feed back and glad you enjoyed your stay. If there is anything we can help you with please feel free to call us. Thank you again for staying with us. We look froward to your visit again.
Thank you
Christina
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Hotel was clean and staff were great, however they advertised a heated pool. The pool was not heated, it was shadded by the building so there is very little sun, pool area was very noisy right on US 1. Not recommended if you plan on relaxing by the pool.
Thank you so much for taking the time to post a review for our hotel! I do apologize for the issues that you had with our pool, we have had issues with the pool heater and are working to correct this. I very much appreciate your kind words regarding how clean the hotel was and that you were treated well...
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Stayed in this hotel with my wife for one night only. We were upgraded to a suite. We have stayed in many Best Western rooms all over the world and whilst our room here was of average width, we have never stayed in a longer one! There was a TV in the bedroom and another in the adjoining lounge with...
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