5 minutes from the airport and in a nice location. 10 minutes from shopping and dining on the water. The hotel hallways, rooms and entrance area need to be updated. The staff is average. Room cleanliness was average although there was hair in the sink and on the bathroom floor. When asking the front desk clerk how long it took...
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I am very sorry to hear about your recent experience, as we pride ourselves as typically exceeding normal Hilton standards.
When guests ask staff for information about our local area, the response ‘Google it in the business center’ is not acceptable and not the norm; and we will be taking action. Our hotel takes pride in our destination, being members...
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I found this hotel to be a nice, quiet, very clean place to stay. Service was excellent, the room was like new, the building, pool, public spaces were all clean and in excellent repair.
I only used the food services for breakfast, that was very good.
The hotel is far enough off the main road to be very quiet
Lots...
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Thanks for taking the time to share your experiences at our hotel last April. We're glad you enjoyed the wedding and your stay here. We hope to see you again if you get to make it back down to the Sarasota area in the future.
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We took our son down to Bradenton to participate in a football camp at IMG Academies. This hotel was a perfect base camp - not too far away, quiet, clean, great amenities and very helpful staff. Loved the breakfast and the in-room fitness kit. We'll be back next year!
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Thanks for sharing your experiences. We take great pride in our partnership with IMG Academies; and your feedback means a lot to us. We look forward to seeing you again soon.
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My husband and I recently stayed for 4 nights. The hotel was very clean and the staff went out of their way to make our trip successful. There are in-room refrigerators and microwaves. They have a small pantry store. The beds are also adjustable. The hotel is located directly across from the airport and my husband did hear planes taking...
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Thanks for sharing your thoughts. We're glad you and your husband enjoyed your recent four-night stay. We look forward to seeing you again soon.
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very clean room and property, did ask to change rooms because of a smoky odor. Request granted immediately. FRIENDLY front desk personnel.
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Thank you for your feedback about your recent stay. I'm very sorry about the initial room. On rare occasions guests do smoke in our non-smoking rooms, lacking consideration for our other guests. I'm glad our staff reacted to the situation promptly. … Thanks again. We hope to see you again soon.
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We have stayed in 6 Hilton Garden Inns this year. We like the chain.
At check in I should have known this one was different. The 2 receptionists offered us 2 other people's reservations before finding our correct one.
We were not prepared however for the experience in the restaurant where having sat down we were shouted at from across...
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Thank you for your continued feedback on your recent stay.
We appreciate the high marks you give us on cleanliness, room amenities, and breakfast. Moreover, we appreciate you bringing the incident at our restaurant that evening to our attention.
Should you decide to return, and we hope you do, we can promise you that action has been taken, and the...
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David Alexander and his team went beyond "outstanding" to ensure all my needs were accommodated. I reserved the Sarasota meeting room for a 2-day training session; phone, projector, screen, and technical support was provided. I also had seven large boxes shipped to the hotel in advance of my arrival and the staff members held them for me. Breakfast in the...
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It was a pleasure accommodating you and your colleagues earlier in the week; and we greatly appreciate the time you took to share your recent experiences. If I can be of any further assistance to you or your colleagues traveling back here on business, or if you have the chance to return on vacation, please contact me directly anytime.
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Clean and well managed, very attentive front desk staff. Breakfast was fast, fresh and well stocked on the two mornings we ate at the hotel. We enjoyed a King suite room at this hotel which was fabulous because we were traveling with our 2 yr old granddaughter. With the true suite room, we were able to have separate rooms (our...
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We’re very happy to hear you enjoyed your stay in Sarasota and our property. As you suggest, we will continue recommending our one bedroom suites to families traveling with young children and grandchildren. We appreciate the time you took to recognize our front desk, housekeeping, and restaurant staff, and hope to see you again soon.
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Practically next door to The Ringling Museum Of Art, New College and SRQ Int'l. Airport, the Hilton Garden Inn is nicely located and set back from Tamiami Trail (US 41). Very quiet and spacious bedrooms, fantastic pool and whirlpool with pretty landscaping, beautiful lobby and decor is what this location offers its guests. Vibrant, downtown Sarasota and St. Armand's Circle...
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Thanks for sharing your experiences on Trip Advisor. We're glad you enjoyed you stay, and many of our area's great attractions. We hope to see you and your family again soon.
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I stay at this hotel at least one week each month. It is always a pleasure as soon as I arrive at the lobby to check in. The front desk recognizes me each time, and always makes sure I get my favorite rooms (high floor with a view of the bay).
If you need to be near the airport and...
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Thank you for the great feedback. Knowing how busy you and your colleagues are traveling, taking the time to share your experiences means a lot to us. We look forward to seeing you again soon.
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86 Reviews
83 Reviews
