I was driving from Orlando to Laurens, SC when my car died on I-95 in St. Augustine. AAA towed my car to a garage and then brought my aunt and I to this hotel. We had checked in around 3:00 am and I explained my situation to the girl at the front desk because check out is a 11:00 and... More

I checked into the hotel on 5/10/12 and from the reception, i knew i was in the right hotel. The staff who received us, MS RACHEL, was very receptive and handled my reservation professionally. My family that i was with, were also impressed. I stayed for 4 nights and the cleaning of the rooms were done in good time. I... More

This place met my expectations and I got a good night's sleep. It is on par for what one would expect from any Quality Inn in the chain. I stay in St. Augustine at least once a month and have tried many of the motels. IMO it's one of the best price vs comfort values in its category on SR16.... More

While traveling from Orlando to Birmingham, we made a two-night reservation for the Quality Inn Outlet Mall location of Saint Augustine. As usual, I had depended on TripAdvisor to lead me into the right direction. I am here to make sure other readers do not go in this direction. This hotel was simply not worth $69.99 - $89.99 a night.... More

Stayed four nights, the friendliest staff/management that far exceeds expectations. Room clean and spacious. Breakfast average.

Stuffy, musty smelling rooms that badly needed renovating. Not the QUALITY that I am used to! Breakfast was ok...coffee too weak. Poor air circulation in the rooms...turned off the air circulation fan because it made the air smell bad in the room. Another patron used his Comfort Inn key card to mistakingly open his door(from his previous hotel) and SURPRISE...the... More

I decided to stay here because the hotels in town appeared to be either too expensive or old and not nice. This location definately is not near the historic district (maybe 15 minutes), but worked well since we had a car. The room was large, the breakfast basic, and the sleep was good and not loud. The only bad thing... More

How I start. First your dog stays for FREE, then the rooms are excellent and the staff is amazing, very courteous and help you in anyway they can!!.. I will return

Motel is 2-story with outside entries, no elevator. I asked for very quiet room on first floor, got it with no problem. Insect chatter was louder than road noise at night. Quality was what I expect from this hotel chain--safe area, clean, comfortable room, clean and attractive public areas, 'fridge and microwave in room, easy check-in and -out procedures, competent... More