We arrived late at night and was met by Julia who was very pleasant and very helpful. Got our room quickly and found it very comforting. We had a great stay! more

The staff was wonderful to my friends and me. We were in town for the Harley Owners Group (HOG) State Rally and I sort of expected the staff to look down on us when we "invaded" their hotel. Just pleasantly the opposite! Not only were they very nice, but friendly and accommodating--even putting out towels at the front desk for... more

My husband and I had just come off the highway from a long night of driving. We pulled into the Hampton Inn simply looking for a decent place with a warm bed for a night's stay. The staff, hotel quality and service exceeded my expectations. Jason at the front desk was extremely polite, personable and generous to my every request.... more

We were traveling through to go visit family and decided to stop due to a rainstorm. Also due to the storm a lot of people were also pulling off the highway. The lobby was a little busy but Jason assured us he would be right with us, and he was. The room was nice and comfortable. Breakfast was great with... more

Very comfortable room and good service at the breakfast. Upon checkout, we left a personal item, and after contacting the hotel, they sent it out the same day. Serevice a big plus! Thanks to Julia! more

After traveling in the car for fourteen and one-half hours, my husband and I, exhausted, pulled off I-95 to the Hampton Inn, St. Augustine. The front desk was serviced by a fellow named Jason; i cannot tell you how polite, kind, and customer-focused he was. The Hampton Inn itself is clean, warm chocolate chip cookies at night, and a great... more

After a 14 long hours on the road we decided to get in out of the rain and spend the night at Hampton Inn. Jason the front desk clerk hooked us up with a room quickly and efficiently along with cookies and bottled water! We appreciate how quickly we were able to get into our room and hope to stay... more

The hotel staff is exceptionally friendly and helpful. We are planning to relocate to Florida, and the information we received from the staff was extremely helpful. The location is great -- very near the historic downtown area of St. Augustine, quite close to a large complex of outlet malls and convenient to all major roadways as well as the Jacksonville... more

Just a short note to make someone aware that Jason went out of his way to ensure that the check-in process was effortless on my part. He even satisfied my eleventh-hour request for a room on the ground floor. He is customer focused and an excellent ambassador for the Hampton Inn. more