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Hilton Garden Inn Jacksonville / Ponte Vedra

3.0 of 5
45 PGA Tour Blvd, Ponte Vedra Beach, FL 32082
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145 reviews from our community

    Trip type
Traveller rating
    61
    58
    13
    5
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Date Rating
Gainesville, Florida
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

We stayed one night for a wedding at Sawgrass (we didn't make reservations in time to get the wedding block room rate at *that* hotel). The lobby was beautiful and our room was lovely. Very typical Hilton Garden Inn bathroom, fully stocked, large and clean, with a nice sitting area where we watched some of the Kentucky Derby with friends... More

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Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review
17 May 2013

Dear Gonoles 95, thank you for kind review and for including so much description of the hotel. TA readers will definitely get a good idea of what to expect from our hotel. We hope to get another chance, perhaps less brief, to serve you. More

SW GA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

Two night stay during very bad weather of heavy rain, wind and tornado warnings. Reservation was in order, check in quick. Room was clean and functional. Only con is the two elevators are slow. Breakfast was included, and either buffet or made to order. Starbucks in the lobby in the morning and cookies at night. Good room rate compared to... More

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See 2 more reviews by mbmsr for Ponte Vedra Beach
HGIPVB, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review
14 May 2013

Dear mbmsr, What a nice review! You covered some of the unique amenities we are proud to offer our guests. The week of the players tournament is always an exciting week, but the weather did pose a challenge, though not insurmountable. We are happy you enjoyed your stay and hope to see you again, perhaps at next year's tournament. More

Hilton Head Island
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2013 via mobile

My wife and I can not say enough how valuable Nicole was to our stay. She rocks!! The hotel and our room were beautiful and a wonderful spot to stay. We would love to come back soon and probably will. How many hotels front desk say "welcome home when you return in the evening" Everyone especially Nicole made us feel... More

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See 2 more reviews by HiltonheadIslandCarl for Ponte Vedra Beach
HGIPVB, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review
14 May 2013

Dear Carl and Kathy Sengstock, Thank you very much for your glowing review, especially for the kind words about Nicole and the staff. She does indeed "rock!" Our staff will be very happy to read your review when it is posted near their breakroom. We all look forward to your return and another chance to say, "welcome home." More

Stamford, United States
1 review
2 of 5 stars Reviewed 11 May 2013

Have stayed at this location before and been pleased. Property has done many upgrades to the lobby and it looks great. Rooms are lacking. Hope they manage to get it back to where it needs to be. For $179 a night it wasn't worth the money.

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Review collected in partnership with Hilton Garden Inn

HGIPVB, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review
15 May 2013

Dear Victoria G, I deeply apologize for your disappointing stay with us. We want no guests to feel as you do, but it is particularly concerning because of your loyalty to us. Please note that we are indeed addressing upgrades all over the hotel, and hope to change your disappointment to a "wow" when you next return. All that said,... More

Talladega, United States
1 review
1 of 5 stars Reviewed 2 May 2013

My wife and I were forced to stay in a room INFESTED with mold. When asked to be moved, we were given a can of Febreeze!! We both left the hotel with severe headaches and breathing difficulties. I was forced to take breathing treatments upon returning home!

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Review collected in partnership with Hilton Garden Inn

HGIPVB, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review
15 May 2013

Dear Thad M., Thank you for taking the time to write a review. Without feedback from our guests, we cannot improve. I can’t apologize enough for the problems that occurred during your stay with us. We pride ourselves in providing the greatest customer experiences – each day, every time, and I am truly sorry that we failed you. Please be... More

Longmont, Colorado
Top Contributor
58 reviews 58 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 29 April 2013

I was at a conference and there were no rooms at the Marriott where the meetings were, so this was the best alternative. Did I luck out, 2 blocks from the Sawgrass and the rooms are large, clean and well thought out. Staff was great and I will stay here on all future visits to the area.

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HGIPVB, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review
29 April 2013

Dear johnLongmont_CO, We appreciate your review and planned return to our hotel. If there is anything special that we can do to ensure the success of your stay, please do not hesitate to let me or the front desk agents know. We look forward to your return visit. More

Orlando, United States
1 review
1 of 5 stars Reviewed 25 April 2013

Rooms smelled so bad you could barely breathe when you walked into them (we were in two before we accepted, reluctantly, the third one) and only did so because we had to be at a wedding. Very few choices in the Ponte Vedra area to stay, besides the Marriott, but wedding guests stayed at the Hilton Garden Inn, otherwise we... More

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Review collected in partnership with Hilton Garden Inn

HGIPVB, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review
29 April 2013

Dear James B., We sincerely apologize for any problems you experienced during your stay with us and truly appreciate your bringing it to our attention. We pride ourselves in providing the greatest customer experiences – each day, every time, and I am truly sorry that we failed you. Please be assured that after a thorough review we will make whatever... More

Roswell, GA
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 18 April 2013 via mobile

Stayed here for 7 nights and loved it. The rooms are suites, with large living area and nice sized bath and bedroom. I could sleep late while hubby worked in the other room. The hotel is directly across the street from sawgrass golf course and there are many good restaurants nearby. Breakfast was good and varied. Mulligans pub is connected... More

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HGIPVB, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review
19 April 2013

Dear DaisyRoswell_GA, It is wonderful to hear praises from guests who've enjoyed a their stay with us. We appreciate your taking the time to write your review and look forward to seeing you when you "definitely come back here." More

Charlottesville, Virginia
Top Contributor
72 reviews 72 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 17 April 2013

Tough it's going through some modernization I found this hotel clean and up to normal HGI standards. The staff were very friendly indeed , we had some meetings at another location and they happily ran us backwards and forwards between hotels in the shuttle bus any time we asked. They have an Irish bar as part of the complex that... More

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HGIPVB, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review
18 April 2013

Dear bvlynch, Thank you for writing a flattering review of our hotel. We always enjoy hearing from guests, especially when they've enjoyed their stays, and hopefully we'll get a chance to be of service to you again. More

Merritt Island
Top Contributor
122 reviews 122 reviews
12 hotel reviews
Reviews in 31 cities Reviews in 31 cities
180 helpful votes 180 helpful votes
4 of 5 stars Reviewed 14 April 2013

Again, this is a great location if you want to play TPC Sawgrass and the other coursed in PVB. The collocated shopping center is undergoing some major construction, but that does not seem to bother getting in and out of this hotel. Clean rooms, good service and great rates. It is always a pleasure to stay here and now that... More

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See 6 more reviews by philly099 for Ponte Vedra Beach
HGIPVB, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review
15 April 2013

Dear Philly099, Thanks for the great review - again! Its been great having you as our guest and are glad you'll now be a neighbor. We look forward to seeing you and your friends and family members when they come to visit you here in our/your little piece of northeast Florida paradise. More

 
 
 
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Additional Information about Hilton Garden Inn Jacksonville / Ponte Vedra

Also Known As:
Hilton Garden Inn Jacksonville / Ponte Vedra Hotel Ponte Vedra Beach
Hilton Garden Inn Jacksonville / Ponte Vedra Hotel
Hilton Garden Inn Jacksonville
Hilton Ponte Vedra Beach
Ponte Vedra Beach Hilton
Hilton Garden Inn Ponte Vedra
Address: 45 PGA Tour Blvd, Ponte Vedra Beach, FL 32082
Phone Number:
Region: United States > Florida > Ponte Vedra Beach
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Ponte Vedra Beach
Price range (per night): ₹ 5,543 - 10,866
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located at the entrance of renowned TPC Sawgrass, minutes from beautiful northeast Florida beaches, the award-winning Sawgrass Hilton Garden Inn in Ponte Vedra Beach offers a unique boutique hotel experience with all the amenities and service you expect from a Hilton hotel. Of our 127 large rooms, 61 are suites, some with whirlpools. Our unrivaled location in the middle of Florida’s First Coast of Golf ensures that we’re a golfer’s haven, but there’s plenty more for our guests to enjoy off the links. Several outstanding restaurants, a spa, and a large variety of upscale shops are within a few minutes’ walk in Sawgrass Village. If you’re in the mood to explore, stroll the beach at Mickler’s Landing, hike Guana River State Park by trail or by kayak, or charter a boat for some offshore fishing at nearby Mayport Naval Station or Vilano Beach. Of course, you don’t have to leave our northeast Florida Beaches Area hotel to find something to do. Start your day with our breakfast buffet or your own cooked-to-order breakfast. Take a refreshing dip in our heated outdoor pool or a soak in our whirlpool. Get your heart pumping in the complimentary fitness center, or relax by the fireplace in the lobby library with a good book. High speed wireless Internet is available throughout the hotel, including in the complimentary business center. If you’re planning a business meeting, conference, a beach wedding or social event, the Sawgrass Hilton can accommodate groups of up to 100 guests in more than 1900 square feet of configurable indoor and outdoor meeting space. Whether it’s a golf vacation, a romantic Florida getaway, business travel, or a social event, the Sawgrass Hilton Garden Inn in Jacksonville/Ponte Vedra is your ideal destination. ... more   less 
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Hilton Garden Inn Jacksonville / Ponte Vedra
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