Great experience. James and the staff went beyond what we expected to make our visit a wonderful stay. The breakfast was always ready on time and very good. The cleaning staff were prompt and honest. The pool was clean and the grounds excellent. We will make this our stop next time we are in the area. more

This hotel looks okay from the outside but very disappointing on the inside. The desk staff was very friendly and helpful. The room was very damp, dirty, and outdated. All of the furniture was old and dirty. The bed linens looked like they had been used before. We were scheduled to stay for 5 nights but left after one night. more

First of all the staff was rally nice, especially the front desk person. I got the room bidding and for a very good price, now I wouldn't pay more than a $100 a night for this hotel. Rooms are clean a big but outdated, breakfast was good and included. The hotel is far from the beaches and hidden right next... more

Room was damp and front desk reported not having another room available. Fridge had food left over from last guest, Bathroom was not cleaned, there was an used washcloth hanging in the bathtub. Room had a couple of wall patches but were not painted over. Long story short: Room was not worth the money spent, and would not recommend the... more

Very roomy hotel...got a suite at a good rate. It was a 2-floor suite, could have lived in it. Hotel was hard to find, trust your GPS. Great area to be, minutes from I-10 then 110 to lovely Pensacola beaches... more

I am a Mariott frequent guest and used points to spend a night at this location. It was not worth what I had to use for it. The chain lock was broken, the room slept up to five persons and there were only 2 bath towels. The people above us came in at 3am and you could hear everything, the... more

First of all I have to complement the staff - They were exceptionally friendly and very service oriented. The Inn is situated in an industrial park right next to the off ramp (I mean right next to) off I 10. This is not really a very nice area. The hotel is one of the older Residence inns and shows its... more

This Residence Inn was by far the most dirty and disgusting hotel I have ever encountered. We were extremely disappointed considering we have never had any complaints with the Residence Inn line of hotels by Marriott. Upon our arrival we were met by several signs boasting that this was a smoke free hotel. I can only assume that this was... more

From check in to check out..including breakfast...staff was some of the friendliest and most helpful I have run across. Room was nice size..had fireplace...nice kitchen area...nice seating area in front of the fireplace. Wonderful experience. more