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All 61 Pensacola hotels

Residence Inn Pensacola Downtown

3.0 of 5
601 E. Chase Street, Pensacola, FL 32502
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Residence Inn Pensacola Downtown
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Ranked #10 of 61 hotels in Pensacola
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68 reviews from our community

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Date Rating
Birmingham, AL
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 28 May 2013

We stayed at this hotel for two week nights and I would be hard pressed to find anything to complain about. We had the two bedroom suite and brought a Golden Retriever with us-the hotel does charge the average pet fee. There was a welcome bag for Maverick, with doggie poo bags and treats. They also give you magnets to... More

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resinndt, General Manager at Residence Inn Pensacola Downtown, responded to this review
8 June 2013

Thank you for your great review of our hotel and our staff. I have taken the liberty of sharing your comments with housekeeping and food and beverage employees. It's nice to know that they are "getting it right"! We are in the process of upgrading our pillows accross the Marriott family. By 2014 the standard pillows are going away and... More

florida
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 27 May 2013 via mobile

It's hard to really judge a place when because of circumstances you are in the room for a long stay. Even the best of mid range hotels can cause cabin fever. This particular Residence Inn is better than some others I have used. I have a small, ( 5 lb. ) dog , and they do allow them for a... More

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resinndt, General Manager at Residence Inn Pensacola Downtown, responded to this review
8 June 2013

Making our Extended Stay guests feel comfortable is at the heart of the Residence Inn brand. Thank you for your great comments and thoughtful ideas. We are in the process of "revamping" our A/C units and we should be complete by 2014. I will share your thoughts with our staff. Hope you signed up for Marriott Rewards, so you can... More

Florida
Top Contributor
54 reviews 54 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 21 May 2013

Every was very nice from the room to the staff. Check in was quick. The room was very nice and clean. Within walking distance to restaurant row. (Gregory St.) Only a few miles to downtown Pensacola. A short ride to NAS or the beaches.

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resinndt, General Manager at Residence Inn Pensacola Downtown, responded to this review
8 June 2013

You are right, we are in the middle of Pensacola. Downtown night life to our left and warm sugar white Beaches to our right. Residence Inn and our great front desk staff are waiting to welcome you back to Pensacola. Thanks again for you comment. Warmest regards, Paul Martin General Manager More

Ormond Beach, Florida
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 13 May 2013

We are on two motorcycles and they let us park our bikes right out front. This is close to NAS Pensacola and within walking distance of McGuires. Property is 13 years old but looks brand new. Best breakfast with tremendous variety of offerings. Evening manager is Willie who is VERY personal, other than calling me 'Sir' , and he made... More

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resinndt, General Manager at Residence Inn Pensacola Downtown, responded to this review
15 May 2013

Thank you for your great review of our hotel and our staff. I have shared your words with Willie and he wanted me to thank you for the "thumbs up". The weather is warming up and perfect for riding...I hope this means you will be coming back real soon. Our newly renovated pool and patio area are refreshing after a... More

Monterey, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 May 2013

I stayed here with an old friend to hang out in the city. First let me say the area of this hotel is great. It is located across the street from some restaurants and is a $6 cab ride to downtown. When I checked in the hotel staff were extremly nice and accomodating. I asked for a room away from... More

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resinndt, General Manager at Residence Inn Pensacola Downtown, responded to this review
3 May 2013

Thank you for your kind words especially about our staff. Also thank for commenting on our wonderful Jameson beds. We were renovated two years ago and we have just completed a pool and patio renovation. I hope that when the weather gets warmer, you will come back and enjoy our beautiful outdoor area. Thanks again, Paul Martin General Manager More

Winter Haven, Florida
Top Contributor
60 reviews 60 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 28 March 2013 via mobile

Employees are wonderful, upgraded us to bigger room so it would be more comfortable for my family.beds are very comfortable, view is beautiful. Dinner was very good and breakfast is best I have seen. Nice grill out by pool and restaurants a Ross the street. Location is great. Highly recommend!

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See 3 more reviews by 63Kathyd for Pensacola
resinndt, General Manager at Residence Inn Pensacola Downtown, responded to this review
31 March 2013

Kathy: Wow...thanks for giving us 5 out of 5! Its nice to know our hard work pays off. As you noted about our grill ( and fire pit, now) our outdoor renovations are complete. There is much more room to relax next to our pool. Weather is getting nicer, hope you will come back soon. Thanks again, Paul Martin General... More

Valrico, FL
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 14 March 2013

The evening hot food was spectacular, not typical Residence Inn fare. Very hearty hot food, the Hostess was delightful and offered good company as well as service. The room was very clean and comfortable.

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resinndt, General Manager at Residence Inn Pensacola Downtown, responded to this review
21 March 2013

Dear Joe: Thank you for your glowing report about June and our Evening Social. We offer tasty treats Monday - Thursday and June adds her southern spice and warm hospitality. Thanks for taking note! I hope you will come back and see our newly renovated pool and patio area. Thanks again, Paul Martin General Manager More

Jacksonville
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 24 February 2013

I have stayed here many times for work. When it was first renovated it was a amazing. I loved the seperate kitchen, living and bedrooms as it reminds me more of home away from home. My last few times I have stayed there I have had to change rooms multiple times. Some of the rooms are moldy and on my... More

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See 7 more reviews by Patty O for Pensacola
resinndt, General Manager at Residence Inn Pensacola Downtown, responded to this review
8 March 2013

Thank you for taking the time to comment on our hotel. The comfort of our guests is our number one priority. I have done an inspection of all our rooms and we have taken steps with a comprehensive caulking program to deal with the issue that you mentioned. Marriott has set the standard in bed linen cleanliness. All sheets (including... More

Top Contributor
65 reviews 65 reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 23 February 2013

We were well accommodated.The staff were both friendly and helpful.The rooms were comfortable.We had an issue with the a/c heating unit.They moved us to an " Up graded room "with a fire place,at no additional cost.Breakfast was part of the plan,and it was very tasty.Marriott,never seems to fail.

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See 2 more reviews by Revele for Pensacola
resinndt, General Manager at Residence Inn Pensacola Downtown, responded to this review
8 March 2013

Thank you for letting us “get it right”! Our staff is trained to put our guests comfort first. I have shared your comments with our front desk associates and breakfast hostesses. Thanks for choosing Marriott! Warmest regards, Paul Martin General Manager More

Saratoga Springs NY
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 10 February 2013

With the exception of a noisy refridgerator motor that kept us awake, this was a very pleasant expeience. It is located on the edge of the Pensacola Historical District, which we walked through on our way to the fabulous mardi gras parade downtown, about 1/2 mike or so from the hotel. Room was spacious and clean and the breakfast was... More

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resinndt, General Manager at Residence Inn Pensacola Downtown, responded to this review
8 March 2013

Thanks for the heads up about the refrigerator, we have replaced four motors, and they all seem to be purring along. I hope you don’t mind that I shared your comment about the friendliness of our staff. At the Residence Inn, we pride ourselves on treating our guests like they are guests in our own homes. I guess we got... More

 
 
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Additional Information about Residence Inn Pensacola Downtown

Also Known As:
Residence Inn Pensacola Downtown Hotel Pensacola
Residence Inn Pensacola Downtown Hotel
Residence Inn Pensacola
Pensacola Residence Inn
Address: 601 E. Chase Street, Pensacola, FL 32502
Phone Number:
Region: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotels in Pensacola
#14 Business Hotels in Pensacola
Price range (per night): ₹9,567 - ₹12,391
Hotel Class:3 star (3*)
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