it would have been worth it to pay more, this hotel was very DIRTY....rooms were in desperate need of general cleaning & painting...mold growing in tub, shower handle was falling off. Customer service was very poor...almost none at all. WILL NEVER stay here again

I was thinking for a minute if should rate it average or poor, but two facts made me go with the second option: they didn't change the sheets (we stayed for three nights and I *guess* they changed the sheets once) and one day we found our room door open (we called reception and they said it was because housekeeping... More

First of all-excellent rates and service!! The desk clerks were super nice! We were on a road trip so got advise on where to go. She told us to check out Pensacola Beach and even took her time to print us a map of directions and to keep with tradition and get a Krispy Kreme donut on the way out.... More

Dirty, doors not secure from outside. Seems to be a lot of coming and goings at night. Took several minutes to get hot water to the room. Owner doesn't seem to give a dam about the customers. The place looks OK from outside but that's all.

Don't come to this hotel, 3 cars in the parking lot and still had to wait for our room. Our sheets had stains, towels had stains, tub water didn't drain...and water was dirty I think due to the half peeling up taped down gross rubber tub mat...wore my shoes in shower and still feel gross...used hand towel to dry after... More

I will never book this horrible hotel again or recommend to anyone. After booking and pre-paying for this hotel, I checked in only to have the very rude and obnoxious manager call me two hours later and demand that I produce my debit card for his file to cover incidentals. I assured him that there were not going to be... More

Stayed here one night for an early flight from Pensacola (about 15 minutes away). The rooms vary in size from tiny with one bed to large-sized suites with sofabed couches. The desk clerk, Stephanie, was very helpful when the tv remote in our first room would not work. After trying various fixes, she moved us to a different room and... More

The jelly in the little packages at breakfast was extremely old and dry. When I showed this to the manager, he told me that he would write a note for the vendor. He didn't apologize, offer to find good jelly, or remove the bad jelly before other guests tried to use it. His attitude was troubling, and when I had... More