When reservation was made asked for 2 NON smoking rooms. Upon check in were told that we would be getting smoking rooms as that was all that was available. They would have done us a favor by just saying that they lost our reservations and didn't have rooms available. The rooms smelled so bad we couldn't even go in much... More

Wow! What service we received.... We arrived about noon and asked to check-in early. They said they would have our room ready in a few minutes which wasn't a problem as we wanted to have lunch first. As soon as we returned from lunch our room was ready and waiting. Coffee was available at all times. The staff was friendly... More

While this is not a 5 star $250/night hotel, It is reasonably priced and comfortable. Of all the hotels I have stayed at, it is the best bang for the money. I have stayed in this hotel (Pensacola) numerous times and have had no complaints whatsoever. They have been accommodating and the rooms are always clean and ready when I... More

The staff are awesome. It's a shame they have to work in such a sick building. My son and I checked in late Friday night on March 2nd. Our room reaked of stale mildew. Found the horrible smell came from the heat and airconditioning unit. It was absolutely filthy with some kind of growth inside it. I complained to the... More

We always stay here on our way to Biloxi - it is reasonable in price and the accommodations and friendliness of the staff are excellent! It fits our needs well - it is just a pleasant place to sleep overnight and their breakfast is good for a lower priced stay. Also across the street is a great barbecue place called... More

This hotel is nasty the bathroom is disgusting, toothpaste on the faucet, dirty towels, bugs, hair everywhere and don't even get me started on the bathtub gross!!!! Be prepared to clean everything!!!!

Finding that happy medium between low price and a room that is clean and comfortable is more than the usual challenge in Pensacola--you can stay in cheap dumps or nice, expensive hotel rooms with little choice in between. This room was not cheap, but not expensive either; in return, I got a room that looked to be updated recently and... More

We stayed here for 3 days while visiting Pensacola Beach. The accommodations in the Pensacola Beach area were too pricey, so we opted for this Quality Inn. It is a fairly short drive from the shore and close to restaurants near I-10. While checking in we loaded our luggage onto the cart but were disappointed when we realized there is... More

I booked my room (smoking/two beds). When I arrived I explained to the desk clerk that I need the room to be on the first floor due to my recent surgery. They had no elevator and I would have carry my suitcase up the stairs. I had been advise not to do that. The desk clerk was rude and just... More