Checked into hotel room on first floor only to find cock roaches everywhere. The room was the nastiest hotel room I have ever been in. Went back to the office and advised they had a roach problem and we were then moved to the third floor. Although this room did not have roaches, the rooms are very old, outdated, the... more

Like other viewers I was not expecting much after reading comments but seeing the pool I had to give it a try. ('m a fool for waterfalls) We were pleasantly surprised. We reserved a smoking 2 queen bedroom. After check in and getting to our room there were no ashtrays and the remote didn't work. One phone call to the... more

I read all the reviews of this hotel and had an uneasy feeling about booking but went ahead and booked anyways due to location and price. I did not come for a vacation so luxury was not a main point. This hotel is comfortable, a place to sleep. The rooms are large,we had internet access all except the last night.... more

To start, the hotel itself is good very friendly staff and willing to help. The rooms were very nice, it was as clean as you can get a hotel that is on the beach. As far the pool not good was to cold to be in, they really need to look in to getting a heater so the water isn't... more

We stayed 4 days/3 nights and the room was nice, clean and comfortable. The pool and beach were excellent . My only major complaint was that there was never any maid service. Our rooms were sandy after the first day and we couldn't get any one to change our trash or sheets, sweep the room, or bring us towels. Also... more

Our family was very disappointed with this Hotel. The door to our room would not shut easy, you had to push or pull it very, very hard. The lock on the door was broke. All of the elevators were horrible, they smelled like urine and were very dirty. The room we stayed in needed to be updated. The pool and... more

I was a tad bit worried with some of the bad reviews I saw on here. But I really thought the hotel was wonderful. The views were unreal...great views of the Gulf. The only thing was the rooms were not cleaned daily. But when we needed more towels they came right up stairs within 3 minutes and gave us the... more

Despite reading numerous poor reviews of this particular hotel, my girlfriend and I booked a weekend trip. We were looking for a reasonable deal and a great location and found only a great location. The entire staff sans one overnight female desk clerk was either rude, lazy, indifferent or a combination thereof. Our first day there we went to the... more

Our room was infested with ANTS! We tried to move to no avail; finally a kind gentleman came at midnight to try to rid us of the ants. It appears housekeeping doesn't really care if the room is clean or not. Our room had hair in the tub and on the floor. The outside of the appliances were polished but... more