For the price point this place was a complete disappointment. First there is no housekeeping or towel service. If you want fresh towels you have to go the front desk and exchange your old ones for new ones. The rooms do not have wifi access, but do have ethernet connections. This is quite annoying in the age of tablets and... More

Great location, great view from balcony. Comfy bed, nice that bath sink is not in the same room as tub and commode, so that once can bathe and one can shave! Bedroom is on outer wall where all walk by and the blinds do not shut completely, not a plus. In November many shops are closed, but we will return... More

This hotel was okay. Everything was REALLY spread out and it was a significant hike to reach the pool and ocean. The heated pool was VERY far away! We were never offered transportation in a golf cart nor were those services explained to us either verbally or in the written instructions. The "lake" it is located on is basically a... More

I loved this place and its location within Carillion Beach village. Beautiful beach and pools, convenient stores nearby and clean apartment. Also loved the view from the balcony. We stayed with kids and used the kitchen to cook breakfast and lunch. The Wi-Fi works only in the lobby. In the room you must have an internet cable. We arrived before... More

Pros ; clean, nice view of lake, good for kids as there is a kitchen and living room. Cons; brown plastic levolor that allowed all night outside hallway light to shine in your face in bed, bedspread and sheet is all there is on the bed (so if it is cold at night, you cannot ditch the germy bedspread), no... More

Once again Carillon was fabulous! Reading some of the new reviews I am surprised that anyone couldn't love this place! We adore the staff, have never had any problem with bugs although everyone who lives in the south knows that roaches are always around! The staff will ride us in a golf cart to the different pools if we ask... More

My son and a small group of friends just drove ten hours to get to Panama City. They had reserved their room with a credit card and paid their deposit with this credit card. When they arrived, they were refused their room because they had brought cash with them to pay for the room and were told they could not... More

We were a little disappointed that the pools weren't heated since it was advertised on the site that they would be, but it was fine. We also went over to the pool near the entrance and we were disappointed that both hot tubs were cold and had garbage and bugs floating in them, but again, we liked the ambiance, so... More

If you need a place at the beach for less than 3 nights during the offseason Carillon is an excellent choice. My wife, daughter and I needed a 2 night stay in November and the Carillon was perfect. The marketing material in the room described Carillon as a boutique condo hotel which is actually a pretty good description. The exterior... More