I was expecting a lot more out of this "resort" than what I got. First, it is NOT a resort...it's a "motel" with a night-time lounge where the locals come hang out. I got in at about 11pm exhausted on a Saturday night coming from a wedding. Where do they put me?? Right above the night club and I can...
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this hotel is very very nice I like the rooms. I stayed here a few times already. and the value for the area is excellent. rooms are always clean and and we love hanging out at the pool. great place at a super value.
Very clean ,excellent service and very good continental breakfast
This hotel is old, but very clean. They are located on a main road so all you hear all night is the trucks and loud cars going by. We didn't use any of the facilities so I can't comment on that. We were there to relax and the cleaning person wanted to come in to clean. We weren't getting out...
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I stayed at Lake Tarpon Resort for the wireless. Since we had a dog, we were put in an area that was in the back, and the Internet reception was poor. I had to go outside to get online. When I checked in, I was told that since we had a pet, we had to stay in that area. I...
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Dear 77Annie77:
Thank you for your comments during your stay with us. We have addressed your issues as it relates to our Wi-Fi connection. We as a team apologize for the inconvenience it may have caused you. It is through comments such as yours that allow us to truly understand what guest experience at our resort and fix the things...
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We stayed at Lake Tarpon Resort last May 2011 and like it so much we came back for our stay in May 2012. Me and my Mom enjoy the total package offered here. The scenery of the canal and landscaping, the tiki bar right there at the pool and the restaurant right there at the property is a great amenity....
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Dear Kleenerup:
Thank you for your wonderful comments about the resort and staff. We are very lucky to have staff associates like Penny, Glenn and Lilly, and many more behind the scenes. We are thrilled you enjoyed the resort and its amenities during your stay. We hope that should your travels bring you through Palm Harbor you will once again...
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This is an older property, but very well maintained and well kept! Most rooms have a view of the inlet going into Lake Tarpon, and all have either a patio or balcony with two chairs and a patio table. From my 3rd floor balcony room, I had a nice view, and enjoyed watching the herons, egrets, and even the 'gators....my...
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My son forgot his Nintendo DS game at the hotel after we checked out. Penny & her staff packaged it up for us and made sure that UPS came to pick it up. You just don't find customer service like that anymore! Not to mention that the continental breakfast was great and kept spotless.
My husband and I enjoyed the stay. It was clean and the employees were very friendly. We would stay there again.
Their customer service SUCKS!!!!!! They messed up our reservation. Instead of giving us a king room, they gave us two doubles. Once we pointed that out, they moved us to a king room, but still insisted on charging us one night for the second room that WE DIDN'T BOOK. DAY LIGHT ROBBERY!!!!!!
I will definitely make sure, all my reps...
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Mr. Chuunga:
After investigating your concern, it was learned that your party had booked two separate reservations through a third party online. The Resort only insures that your third party online reservations are held for you, for your arrival date. When booking through a third party websites, your credit card is charged by the third party not the hotel. Therefore,...
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