The smell as you enter the room is overpowering. After 2 nights stay I found a Bed Bug crawling on me as I sat on the bed using the computer. The place is in need of proper management, and I will never recommend it, or return to this dirty place again.
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Made a one week reservation and, upon entering room, noticed that the used soap pieces from the last guest were left in the bathtub. Folks, let's face it: if they don't see an old bar of soap, they don't see the bathtub, make sense? The general manager of the hotel was approached and his response was that he did not...
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Thank you for letting us know about the issue during your stay. The housekeeprs who had cleaned the room have aready beespoken to about their attention to detail to ensure they do not forget the little things aout the room. On the day of your arrival i had gne in to turn n the ac and check the phone. I...
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We had a cat show in New Port Richey in late April--our previous stays in Red Roof Inns have been excellent--an 'upgrade' from some hotels that we often use; however, this stay was absolutely our worst Red Roof experience in a lifetime and has made us leary of the units since. The reserved-in-advance room was extremely dirty (note: we travel...
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I would like to express my regret that you were not 100% satisfied with your stay with us. Since your stay we have revamped our entire system. We have implemented a new laundry company for our linens and have had amazing results. The property has gone under an extensive overhaul for the landscaping. All the employees have also been re...
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Vacationers, beware!!! I checked in 9.2.2011 and my room there was an old musky odor in the room. I reported it to the Front Desk and was told let the A/C run and it will go away. I was foolish to believe...but it was a beautiful day, I wanted to go to the beach. I sprayed nearly an entire can...
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I am sorry that my front desk staff was not as helpful as they should have been. We have re trained all teh staff memebers to ensure that you have the best experience and are able to solve any issues that may arise. If you could please call the hotel and ask for myself Amish Patel I would love to...
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so easy for someone with a dog to use. I have been here since 6/26/2011 because of
an ongoing problem with my house in Dunedin. Have been extremely satisfied
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Thank you very much for your review, we work hard to ensure that our customers are extremely happy with their stay with us. Everyone here appreciates your business and look foward to serving your lodging needs in the future.
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Will never stay in a Red Roof in again. Room was not cleaned, condom wrapper in one
bed. Burn holes in the carpet, burn holes in the toilet seat (should have been replaced long ago) broken chair, huge blood stain on the bedspread, dirty sheets, sand in one bed and on the floor,
door wouldn't close right and more. Should...
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Dear customer,
I would like to sincerely apologize for you less than satisfactory stay here. I assure you we have taken measures to ensure this does not happen again. I have spoken to the housekeep who cleaned your room and re trained them to make sure no other customer experiences the same problem. I hope you would stay with us...
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I ended up staying here for an extended period of time, due to its location and price. I was in town for work, and needed something reasonable. The room was adequate, it was clean, and in the time I stayed there, I chose to clean it myself and got along just fine. This is not a five star hotel, it...
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On a recent night at the Red Roof Inn on US 19 in Palm Harbor, north of Clearwater/St. Pete we experienced hair and dirt particles in the bed suggesting that the sheets had not been changed. Altho the "front desk staff" immediately brought a change of sheets, we then found that the mattress pad had been stained with urine, and...
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Our original room had bedbug so we asked to be moved far from that room. The room they put us in next was never cleaned and when I called to let them know the lady told me that she couldn't do anything until morning. We had to go to the store and buy disinfecting spray, cleaners and air fresheners. When...
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This place isn't as bad as the reviews I read. I was hesitant to stay there but the prices were better than anyone else in the area. Rooms were clean, bathroom was clean which was mire than enough for me. I'll definitely stay again when I'm in the area next
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