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All 12 Palm Coast hotels »

BEST WESTERN Palm Coast

2.5 of 5
5 Kingswood Drive, Palm Coast, FL 32137
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BEST WESTERN Palm Coast
Ranked #12 of 12 hotels in Palm Coast
3.5 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    14
    6
    3
    4
    4
Date Rating
Nashville, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2012

I booked this hotel through Priceline and was a little leary after going on this site and reading what some other the other guests that had stayed there had to say. However, I was in for a big surprise. I cannot uinderstand how this hotel ever got a bad review from anyone. My family is set to check out this... More

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Clarksville, Tennessee
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 31 March 2012
1
person found this review helpful

We booked this through HOTWIRE, and were counting on their THREE STAR rating. We usually use this service, and for 3 stars, we normally get Sheratons, Raddissons, Courtyards, and like hotels. This one was basically the same quality as Motel 6 or Budget Inn. Any time you notice a "Weekly Rates Available" sign in front, you know you're in trouble.... More

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Malinda Buchanan, General Manager at BEST WESTERN Palm Coast, responded to this review
2 April 2012

Dear Guest, We would like to extend our sincere apologies for the issues you experienced, and want to assure you that we are constantly working to improve our standards not only in customer service, but in housekeeping as well. While we apologize for any inconvenience you may have experienced during your stay, we thank you for bringing these issues to... More

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Rutland, VT
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 29 March 2012

Our first and last visit to this motel. Front desk lady was friendly and helpful. That's where the good ends and the bad begins. Carpet felt dirty, bath tub did not drain well during showers, toilet reservoir was loose, Only received 12 or 13 out of 60 some TV channels (no HBO). Free breakfast was horrible. This is very dated... More

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Malinda Buchanan, General Manager at BEST WESTERN Palm Coast, responded to this review
30 March 2012

Dear Guest, Thank you for taking the time to communicate to us why our hotel did not meet your expectations. Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback, as it will assist us in becoming better at what we do. As with any business like ours, the greatest... More

Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 18 January 2012

A clean room close to all shopping and restaurants, great value for the money.

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See 3 more reviews by funnyfeet2 for Palm Coast
Malinda Buchanan, General Manager at BEST WESTERN Palm Coast, responded to this review
30 March 2012

Dear Guest, Let me start by thanking you for your feedback regarding your recent stay at our property. We are glad that you enjoyed your stay here with us. Hopefully next time you are in Palm Coast, you choose to stay at our hotel. More

florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 26 December 2011
3
people found this review helpful

I will never stay there again. We got in at about 2:30 in the afternoon, very tired from a long drive. The parking lot had one car in it which I presume was the clerk's. When we tried to check in, we were advised that check in time was 3 p. m. I noted that the parking lot was empty... More

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Malinda Buchanan, General Manager at BEST WESTERN Palm Coast, responded to this review
30 March 2012

Dear Guest, Please allow me this opportunity to apologize for the inconveniences you experienced during your brief visit. You willingness to share your thoughts is appreciated. The Best Western Palm Coast is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important... More

Richmond, Rhode Island
Top Contributor
58 reviews 58 reviews
Reviews in 36 cities Reviews in 36 cities
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed 15 September 2011
2
people found this review helpful

First I want to preface this by saying there is no question I could have the wrong hotel, yet looking at the sparkly room photos and reading some of the reviews, I feel I do. We stayed for 1 night before the Daytona 500 in February 2011. I was grateful to book early enough not to have to buy several... More

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Malinda Buchanan, General Manager at BEST WESTERN Palm Coast, responded to this review
30 March 2012

Dear Guest , Thank you for feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More

Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 22 August 2011

The property was clean, but the staff was not overly friendly. Good parking, easy access to highways and restaurants nearby. The water had a disconcerting yellow tint, which the staff only offered to change rooms. We only stayed two nights, and had already unpacked. Just used water elsewhere, since we had family in the area. Good hotel for dogs.

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Malinda Buchanan, General Manager at BEST WESTERN Palm Coast, responded to this review
30 March 2012

Dear Valued Guest, Thank you for taking the time out to share your opinions with us. I apologize for any inconvienice you may have experinced during your stay here. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.... More

Orlando, Florida
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2011

Very nice hotel, I loved everything about it, staff was excellent, and never had a breakfast like this before. I signed up to be rewards members so i will be staying at best western more often. Thanks guys! keep up the good work.

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Malinda Buchanan, General Manager at BEST WESTERN Palm Coast, responded to this review
20 May 2011

Dear Guest, Let me start by thanking you for your feedback regarding your recent stay at our property. We are glad that you enjoyed your stay here with us. Hopefully next time you are in Palm Coast, you choose to stay at our hotel. More

NB Canada
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 20 March 2011
1
person found this review helpful

on our way to Siesta Keys, coming from Canada, we spent a night at this hotel, It was during the bike fest, so lots of noices, but we were expecting it, and we are no biker good location hotel, near the 1-95 room not as clean as other BW continental breakfast was good with lots of choices, and don,t forget... More

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Malinda Buchanan, General Manager at BEST WESTERN Palm Coast, responded to this review
25 March 2011

Dear Guest, Thank you for taking the time to post your comment about your recent experience at the BEST WESTERN Palm Coast. It saddens me to read that we fell short. I can assure you that we strive to maintain and excel in our standards. Feedback such as yours assists us in improving our service and property on a daily... More

Troy, Missouri
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 November 2010
1
person found this review helpful

I travel often and always stay at Best Westerns due to the fact the rooms are always clean and neat and the location. The first night I stayed here I had some problems and the next morning I spoke with Malinda Buchanan your general manager she went out of her way to make us very happy she change our room... More

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Malinda Buchanan, General Manager at BEST WESTERN Palm Coast, responded to this review
16 December 2010

Let me start by thanking you for your feedback regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. Again, thanks for taking the... More

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Additional Information about BEST WESTERN Palm Coast

  • Hampton Inn Palm Coast
  • Palm Coast Best Western
Address: 5 Kingswood Drive, Palm Coast, FL 32137
Price range (per night):* INR3,697 - 9,298

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BEST WESTERN Palm Coast
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