I booked this hotel through Priceline and was a little leary after going on this site and reading what some other the other guests that had stayed there had to say. However, I was in for a big surprise. I cannot uinderstand how this hotel ever got a bad review from anyone. My family is set to check out this...
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We booked this through HOTWIRE, and were counting on their THREE STAR rating. We usually use this service, and for 3 stars, we normally get Sheratons, Raddissons, Courtyards, and like hotels. This one was basically the same quality as Motel 6 or Budget Inn. Any time you notice a "Weekly Rates Available" sign in front, you know you're in trouble....
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Dear Guest,
We would like to extend our sincere apologies for the issues you experienced, and want to assure you that we are constantly working to improve our standards not only in customer service, but in housekeeping as well. While we apologize for any inconvenience you may have experienced during your stay, we thank you for bringing these issues to...
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Our first and last visit to this motel. Front desk lady was friendly and helpful. That's where the good ends and the bad begins. Carpet felt dirty, bath tub did not drain well during showers, toilet reservoir was loose, Only received 12 or 13 out of 60 some TV channels (no HBO). Free breakfast was horrible. This is very dated...
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Dear Guest,
Thank you for taking the time to communicate to us why our hotel did not meet your expectations. Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback, as it will assist us in becoming better at what we do. As with any business like ours, the greatest...
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A clean room close to all shopping and restaurants, great value for the money.
Dear Guest,
Let me start by thanking you for your feedback regarding your recent stay at our property. We are glad that you enjoyed your stay here with us. Hopefully next time you are in Palm Coast, you choose to stay at our hotel.
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I will never stay there again. We got in at about 2:30 in the afternoon, very tired from a long drive. The parking lot had one car in it which I presume was the clerk's. When we tried to check in, we were advised that check in time was 3 p. m. I noted that the parking lot was empty...
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Dear Guest,
Please allow me this opportunity to apologize for the inconveniences you experienced during your brief visit. You willingness to share your thoughts is appreciated. The Best Western Palm Coast is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important...
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First I want to preface this by saying there is no question I could have the wrong hotel, yet looking at the sparkly room photos and reading some of the reviews, I feel I do. We stayed for 1 night before the Daytona 500 in February 2011. I was grateful to book early enough not to have to buy several...
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Dear Guest ,
Thank you for feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the...
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The property was clean, but the staff was not overly friendly. Good parking, easy access to highways and restaurants nearby. The water had a disconcerting yellow tint, which the staff only offered to change rooms. We only stayed two nights, and had already unpacked. Just used water elsewhere, since we had family in the area. Good hotel for dogs.
Dear Valued Guest,
Thank you for taking the time out to share your opinions with us. I apologize for any inconvienice you may have experinced during your stay here. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible....
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Very nice hotel, I loved everything about it, staff was excellent, and never had a breakfast like this before. I signed up to be rewards members so i will be staying at best western more often. Thanks guys! keep up the good work.
Dear Guest,
Let me start by thanking you for your feedback regarding your recent stay at our property. We are glad that you enjoyed your stay here with us. Hopefully next time you are in Palm Coast, you choose to stay at our hotel.
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on our way to Siesta Keys, coming from Canada, we spent a night at this hotel,
It was during the bike fest, so lots of noices, but we were expecting it, and we are no biker
good location hotel, near the 1-95
room not as clean as other BW
continental breakfast was good with lots of choices, and don,t forget...
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Dear Guest,
Thank you for taking the time to post your comment about your recent experience at the BEST WESTERN Palm Coast. It saddens me to read that we fell short. I can assure you that we strive to maintain and excel in our standards. Feedback such as yours assists us in improving our service and property on a daily...
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I travel often and always stay at Best Westerns due to the fact the rooms are always clean and neat and the location. The first night I stayed here I had some problems and the next morning I spoke with Malinda Buchanan your general manager she went out of her way to make us very happy she change our room...
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Let me start by thanking you for your feedback regarding your recent stay at our property.
Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.
Again, thanks for taking the...
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