Thank you for taking the time to share your review and we’re very sorry that our resort didn’t meet your expectations. You had requested an oceanview room with double beds for your Easter week vacation. The resort only has 44 rooms with this type of bedding and we accommodated both of your requests as best as we could with room... More

Thank you for writing and for giving us the opportunity to provide you with memorable vacations year after year. We truly appreciate you pointing out what has made your vacations with us a success and we appreciate your loyalty to Palm Beach Shores Resort. We look forward to welcoming you back to your home away from home on the Atlantic... More

We appreciate the review of your recent visit to Palm Beach Shores Resort. We’re excited that you loved our property and hospitality. We have a non-smoking policy within the resort, but guests are allowed to smoke outside. Thank you for taking the time to share your experience and we look forward to welcoming you back to Singer Island. More

Thank you for sharing your review of Palm Beach Shores Resort. We’re sorry that we didn’t meet all of your expectations during your stay but are glad that you found our rooms spacious and clean. We’d like to point out that guests are free to use their own beach equipment if they desire. Not only do we have a restaurant... More

Thank you so much for your wonderful recommendation of Palm Beach Shores Resort for our TripAdvisor readers. We’re happy that you enjoyed your accommodations, our amenities, and of course, our beautiful Atlantic Ocean views. We’re very proud of our resort and we can’t wait to welcome you back to Florida! More

Thank you for your lovely recommendation. Our spacious rooms and beautiful beachfront location make Palm Beach Shores Resort a perfect vacation destination for anyone. We’re happy that you appreciated our value and we hope to welcome you back again soon. More

We appreciate the time you took to share your experience because guest feedback is an important part of improving our service. We’re sorry that you were disappointed in our amenity fees and that we were unable to meet your expectations. We’re committed to providing great value for our guests and we hope that we may welcome you back to Palm... More

Thank you for taking the time to share your experience. As a timeshare property, Vacation Village Resorts has chosen Palm Beach Shores Resort as a prime location to showcase the benefits of Vacation Ownership. We understand your views regarding timeshare but many of our guests appreciate the promotions offered in exchange for attending a presentation and see the value in... More

Thank you for a great review! We’re so happy to read that you enjoyed your time with us at Palm Beach Shores Resort and that our property exceeded your expectations. Our employees take great pride in delivering outstanding service for our guests, and sharing this type of feedback lets them know that their hard work doesn't go unnoticed. We look... More