My husband and I were visiting my dad in the area over the holidays. We got a great deal online for the room (about $70 a night) which includes wireless internet and parking. For us, we have special needs as we were traveling with our dog. There was an extra fee for the dog, $15 a night, but it was...
More
The room was well spaced and I never felt crapped in my room. The room was clean, while the patio area was small it was nice to sit outside for some fresh late night air. I was there on business and found the business center to be very adequate for my needs. The front desk staff was kind and very...
More
The property and rooms were immaculate. The service was outstanding. Every one of the staff there that I interacted with had a smile and went out of their way to be helpful. Thank you for a memorable stay!
More
Stayed here 4 days during Christmas and was wonderful. Comfortable bed, clean room, Beautiful grounds and swimming pool. The staff was always friendly and helpful.
Plenty of places to eat nearby along. The beach is maybe 7 miles away but easy to get to. Plenty of shopping and a huge mall a mile away.
More
when we arrived in west palm beach there was a kiosk in the baggage claim area of the airport where one could call various local hotels and they would send a shuttle to bring guests and luggage to their hotel. we dialed the code for the doubletree and the van soon arrived and took us to the hotel. the problem...
More
Everything about this place was fabulous!They really spoil you.warm cookies at check in.beautiful rooms,comfortable beds.gym,and pool.the restaurant food was great.coffee bar nice touch.business or pleasure,I will always stay here in the future.underrated,it deserves 4stars.
More
My husband and I just spent two lovely weeks at the Doubletree Hotel in Palm Beach Gardens, FL. Included in our extremely reasonable rate (well under $100 a night) was a daily buffet breakfast. The wait staff was phenomenal, in particular, one waiter named Fitzroy who absolutely lit up the room! He was so gracious and helpful and a delight...
More
Everything about my stay was great. The people were very friendly. I left my cell phone in the room and realized it when I was at the airport. They quickly sprung into action and brought it to me with their shuttle driver. Awesome job.
More
Thank you for your kind words concerning the friendly service we provided you during your recent stay at the hotel.
I wanted you to know, that shared your kind words with the staff, and your comments, made their day, as they take great pride in in doing an Awesome Job.
Again, thank you for your positive comments.
A Proud General...
More
Hotel staff is courteous if you approach them but some are neutral and could be because of age or may be they treat accordingly skin color. Rooms are OK, nice decent and big enough but not modern one since this property seems quite old. Restaurant is pathetic based on the choice for breakfast and the same get repeated for every...
More
Thank you for taking the to share your comments, concerning your recent stay at our hotel.
As a DoubleTree Hotel By Hilton, we attempt to provide 100% guest satisfaction and when we fall short of this goal, we appreciate all comments that will improve our hotel.
Concerning your comments about the hotel staff, treating our guests differently, because of age...
More
In August of this year I had a terrible experience starting with one of the van drivers, and then extending to the Front Desk personnel. Please note that I do not wish to include the details as I am focusing here on the positive results that have occurred since. It infuriated me to the point that I contacted the GM...
More
Thank you for taking the time to provide, this positive review and reminding people, that we are not always perfect and we do make mistakes, but we were able to learn from your teririble experience and use it as a learning tool to provide you with an outstanding experience, during your last stay at our hotel.
On behalf of Carol,...
More
92 Reviews
53 Reviews
42 Reviews
